NEO Digital
HP 15-DW3009NIA Laptop - 11th Gen i7-1165G7, 16GB, 512GB SSD, NVIDIA GeForce MX450 2GB, 15.6" FHD
HP 15-DW3009NIA Laptop - 11th Gen i7-1165G7, 16GB, 512GB SSD, NVIDIA GeForce MX450 2GB, 15.6" FHD
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize productivity with the HP 15-DW3009NIA Laptop. Equipped with an 11th Gen i7, NVIDIA GeForce MX450, 16GB RAM, and a 512GB SSD, it delivers powerful performance and smooth graphics on a 15.6" FHD display.
Overview:
The HP 15-DW3009NIA Laptop is a robust computing solution designed for professionals and students who require top-tier performance for their daily tasks and light gaming. It features an 11th Gen Intel Core i7-1165G7 processor, NVIDIA GeForce MX450 graphics, and 16GB of RAM, ensuring efficient multitasking and enhanced productivity. The 15.6-inch Full HD display provides crystal-clear visuals, making it ideal for presentations, streaming, and more.
Product Description:
Enhance your productivity with the HP 15-DW3009NIA Laptop, which offers powerful specifications to handle your workload with ease. This laptop features a sleek design and a durable build, making it suitable for both office and mobile use. The Intel Core i7 processor combined with the NVIDIA GeForce MX450 graphics provides ample power for editing applications, light gaming, and video streaming. The 512GB SSD ensures quick access to data and fast boot times, while the 16GB RAM allows for smooth multitasking.
Key Features:
- Processor: 11th Gen Intel Core i7-1165G7 for high-speed performance
- Graphics: NVIDIA GeForce MX450 2GB for enhanced visual output
- Memory: 16GB RAM for efficient multitasking
- Storage: 512GB SSD for fast data access and storage
- Display: 15.6" FHD (1920 x 1080) for vibrant visuals
- Design: Compact and lightweight with a professional aesthetic
Product Quality and Performance:
The HP 15-DW3009NIA is built with high-quality materials to withstand daily use. Its performance is tailored for those who need reliable and responsive computing power for business applications, multimedia creation, and entertainment.
Specifications:
- Processor: Intel Core i7-1165G7 (up to 4.7 GHz with Intel Turbo Boost Technology, 12 MB L3 cache, 4 cores)
- Graphics: NVIDIA GeForce MX450 (2GB GDDR5 dedicated)
- RAM: 16GB DDR4-3200 SDRAM
- Storage: 512GB PCIe NVMe M.2 SSD
- Display: 15.6-inch diagonal FHD, anti-glare, micro-edge, WLED-backlit (1920 x 1080)
- Operating System: Windows 10 Home
Purpose of Use:
Ideal for professionals needing a laptop for multimedia tasks, presentations, and light graphic design. Also suitable for students who require a powerful device for their academic and entertainment needs.
How to Use:
Set up the laptop by following the initial Windows setup instructions. Connect to Wi-Fi, configure your settings, and download necessary software and apps. For optimal performance, regularly update your operating system and drivers through Windows Update and the HP Support Assistant.
Supported Applications/Industries:
This laptop is well-suited for applications in business environments, educational settings, and creative industries where multitasking and light graphic demands are prevalent.
Benefits & Compatibility:
Offers a balance of performance and portability with its powerful internals and sleek design. It's compatible with a wide range of peripherals through its comprehensive connectivity options, including USB ports and HDMI.
Warranty and FAQs:
Comes with a 1-year limited hardware warranty. Check HP’s website for extended warranty options and support resources.
Packaging/Weight/Dimension:
Includes the laptop, power adapter, and user documentation. Packaged to ensure safety during transit.
Order Now & Enjoy Fast Delivery Across the UAE!
Purchase the HP 15-DW3009NIA Laptop today for swift and reliable delivery throughout the UAE. Experience a boost in your productivity and entertainment capabilities.
Best Price Guarantee:
We monitor our prices to ensure you receive the best deal possible. If you find a lower price, we'll match it.
After Sales Support:
Our dedicated support team is here to help with any setup issues or technical questions you may have.
Request for Customer Reviews and Testimonials:
We appreciate your feedback! Please share your experiences with the HP 15-DW3009NIA to assist others in making informed purchasing decisions.
Stock Availability:
Contact us to confirm stock availability to ensure prompt delivery.
Get in Touch:
For more information or assistance, please contact our customer support team.
Disclaimer:
All information is intended for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may vary from the actual product.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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