NEOTECH
Sewoo LK-B20Ⅱ/B230Ⅱ Label Printer - Efficient & Versatile
Sewoo LK-B20Ⅱ/B230Ⅱ Label Printer - Efficient & Versatile
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Sewoo LK-B20Ⅱ/B230Ⅱ Label Printer. Ideal for logistics, healthcare, and manufacturing with high-speed, reliable, and versatile printing. Shop now for efficiency!
Overview:
Revolutionize your printing experience with the Sewoo LK-B20Ⅱ/B230Ⅱ label printer, a pinnacle of innovation in the thermal printing domain. Designed to cater to various industries such as transportation, logistics, healthcare, manufacturing, and public sectors, this printer offers robust design and cutting-edge thermal transfer and direct thermal printing technologies. It ensures reliable and stable performance, making it an indispensable tool for enhancing operational efficiency.
Product Description:
The Sewoo LK-B20Ⅱ/B230Ⅱ label printer stands out with its high efficiency and versatility. It seamlessly switches between thermal transfer and direct thermal printing modes to suit specific needs. The printer features a high roll capacity (200mm OD) and extended ribbon lengths up to 360M, reducing the frequency of replacements. This adaptability makes it perfect for various needs, with adjustable paper widths from 18mm to 118mm and optional auto cutters or peelers for tailored output. Connectivity options include standard USB, Serial, and Ethernet interfaces, with additional options for Wi-Fi and Bluetooth to ensure seamless integration into any workflow.
Key Features:
- Versatile Printing Solutions: Switch between thermal transfer and direct thermal printing modes.
- High Capacity & Less Maintenance: Enjoy uninterrupted printing with high roll capacity and extended ribbon lengths.
- Adaptable to Various Needs: Adjustable paper widths and optional auto cutters or peelers.
- Connectivity for Modern Workspaces: USB, Serial, and Ethernet interfaces, with optional Wi-Fi and Bluetooth.
- Fast and High-Quality Outputs: Printing speeds up to 127 mm/sec and resolutions up to 300 DPI.
Product Quality and Performance:
The Sewoo LK-B20Ⅱ/B230Ⅱ is built for high performance and reliability, ensuring durable and clear labels for various applications. Its robust design and high-quality components guarantee long-lasting use and consistent output.
Specifications:
- Printing Method: Thermal Transfer and Direct Thermal
- Printing Speed: Up to 127 mm/sec (LK-B20Ⅱ), Up to 102 mm/sec (LK-B230Ⅱ)
- Resolution: 203 DPI (LK-B20Ⅱ), 300 DPI (LK-B230Ⅱ)
- Maximum Print Length: Up to 1,000 mm (39.3-inch)
- Connectivity: USB, Serial, Ethernet, optional Wi-Fi, Bluetooth
- Paper Width: 18mm to 118mm
Purpose of Use:
Tailored for efficiency in logistics, healthcare, manufacturing, and public sectors, this printer enhances shipping, inventory, and production processes with durable, readable labels.
How to Use:
Connect the printer using the desired interface, load the appropriate label and ribbon, and select the printing mode. Utilize the user-friendly interface to set up and start printing high-quality labels effortlessly.
Supported OS/Application/Industries:
The printer is compatible with various operating systems and is suitable for applications in logistics, healthcare, manufacturing, and public sectors, ensuring seamless integration into existing workflows.
Benefits & Compatibility:
Businesses using the Sewoo LK-B20Ⅱ/B230Ⅱ can expect improved operational efficiency, reduced errors, and enhanced productivity. Its versatile connectivity options ensure compatibility with modern work environments.
Warranty and FAQs:
The printer comes with comprehensive warranty coverage. For common concerns and detailed FAQs, visit the Neotech product services page. Contact our sales representative for support in case of product failure. The RMA (Return Merchandise Authorization) procedure will be initiated if remote support doesn't resolve the issue.
Packaging/Weight/Dimension:
- Packaging Details: Printer with accessories in a secure box
- Single package size: 25X20X15 cm
- Single gross weight: 2.5 kg
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Sewoo LK-B20Ⅱ/B230Ⅱ label printer today and enjoy reliable delivery services across the UAE. We ensure swift, secure, and timely delivery to major cities and emirates, supporting your business's operational needs.
Best Price Guarantee:
We offer competitive pricing in Dubai, UAE. If you find a lower price elsewhere, we will match it. Shop confidently, knowing you’re getting the best value for your money.
After Sales Support:
Our dedicated after-sales support team is available to ensure your complete satisfaction. Contact us for any assistance or support needed after your purchase.
Request for Customer Reviews and Testimonials:
Share your experiences with the Sewoo LK-B20Ⅱ/B230Ⅱ printer by leaving a review or testimonial. Your feedback helps us improve and guides others in making informed decisions.
Stock Availability:
Most items are in stock. For non-standard items, availability is typically within 10-15 working days. For time-sensitive orders, please contact us to verify stock availability.
Get in Touch:
If you have any questions or need expert advice, our team is ready to assist you. Contact us for more information about our products, pricing, or availability.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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