NEOTECH
DYMO LabelManager 210D All-Purpose Portable Label Maker
DYMO LabelManager 210D All-Purpose Portable Label Maker
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The DYMO LabelManager 210D Portable Label Maker is a versatile tool designed to tackle all your labeling needs across various environments such as the office, home, and classroom. Featuring a user-friendly interface and multiple font styles, this label maker enhances organization and efficiency.
Key Features
- Logical Button Flow: Designed for easy navigation, helping users access all features quickly and efficiently.
- Large Display: Shows text effects on screen before printing, allowing for accurate label creation with a preview of the end result.
- Quick Access Keys: Directly access symbols, punctuation, and diacriticals (e.g., é, à, ç), speeding up the editing process.
- Customizable Memory: Save up to nine frequently used labels, streamlining repetitive tasks.
- Multiple Font Sizes and Styles: Enhances label clarity and aesthetics with options for customization.
Product Quality and Performance
Built for durability and reliability, the LabelManager 210D is equipped to handle frequent use in busy settings. Its thermal printing technology ensures labels are clear and smudge-proof, making it a practical tool for both indoor and outdoor applications.
Specifications
- Dimensions: 155 mm x 165 mm x 64 mm
- Weight: 350 g (without batteries)
- Power Source: 6 AA batteries (not included) or an AC adapter (included)
- Display: Large semi-graphic display
- Keyboard: QWERTY
- Tape Compatibility: Uses DYMO D1 labels in 6mm, 9mm, and 12mm widths
Purpose of Use
The DYMO LabelManager 210D is designed for users seeking a robust, easy-to-use labeling solution for organizing files, equipment, storage areas, and more. It is especially useful in educational settings for labeling classroom resources, in offices for file management, and even in homes for organizing personal spaces.
How to Use
- Setup: Insert batteries or connect the AC adapter. Load the DYMO D1 label cartridge.
- Operation: Use the QWERTY keyboard to type the label. Utilize quick-access keys for efficient formatting. Preview the label on the display before printing.
- Maintenance: Keep the label maker clean and replace the batteries or label cartridges as needed.
- Troubleshooting: Consult the user manual for common issues like tape jams or printing errors. Contact NEO Digital’s support for further assistance.
Supported Applications
Ideal for managing documentation in offices, marking supplies in classrooms, or organizing storage spaces in homes. Its portability and range of features make it a valuable tool for various labeling tasks.
Benefits & Compatibility
- Ease of Use: Intuitive design and simple navigation make it accessible for all users.
- Customization Options: Offers various fonts and styles to create distinct, readable labels.
- Efficient Organization: Helps maintain a highly organized environment, enhancing productivity.
Warranty and FAQs
Includes a two-year limited warranty covering defects in materials and workmanship. NEO Digital's FAQ section provides additional support and guidance for maximizing the use of this label maker.
Delivery Services (UAE)
NEO Digital ensures fast and secure delivery across the UAE, so your label maker arrives promptly and ready for immediate use.
After Sales Support
Our customer support team is available to assist with any operational questions or issues, ensuring you can make the most out of your DYMO LabelManager 210D.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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