NEO Digital
HP 15S-FQ5009NE Laptop - 12th Gen i3-1215U, 4GB, 512GB SSD, 15.6 " HD
HP 15S-FQ5009NE Laptop - 12th Gen i3-1215U, 4GB, 512GB SSD, 15.6 " HD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your tasks with the HP 15S-FQ5009NE, featuring a 12th Gen Intel i3-1215U, 4GB RAM, and 512GB SSD. Experience efficiency with its 15.6" HD display.
Overview:
The HP 15S-FQ5009NE Laptop is engineered for everyday efficiency, equipped with a 12th Generation Intel Core i3-1215U processor, 4GB of RAM, and a 512GB SSD. This combination ensures quick responsiveness and ample storage, while the 15.6-inch HD display delivers crisp, clear visuals for both work and play.
Product Description:
Perfect for students and professionals alike, the HP 15S-FQ5009NE offers a balance of performance and portability. The Intel Core i3-1215U processor handles daily tasks smoothly, and 4GB RAM supports effective multitasking. The 512GB SSD provides substantial space for your files and ensures fast system boot-ups. The 15.6-inch HD screen provides ample space for multitasking and media consumption, making it a versatile tool for both productivity and entertainment.
Key Features:
- Processor: 12th Gen Intel Core i3-1215U
- Memory: 4GB RAM
- Storage: 512GB SSD for enhanced speed and storage
- Display: 15.6" HD for vibrant visuals
- Battery Life: Long-lasting battery for extended use
Product Quality and Performance:
The HP 15S-FQ5009NE is built to handle everyday computing needs with ease, providing reliable performance thanks to its modern processor and solid-state drive. It's an excellent choice for users who need a dependable device that can keep up with their daily demands.
Specifications:
- Operating System: Windows 11 Home
- Dimensions: 14.11 x 9.52 x 0.78 inches
- Weight: 3.75 lbs
- Connectivity: Includes HDMI, USB Type-C, and advanced Wi-Fi options
Purpose of Use:
Ideal for users looking for a machine capable of handling general computing tasks like browsing, office applications, light photo editing, and streaming media. Its features make it suitable for both professional and personal use.
How to Use:
Turn on the HP 15S-FQ5009NE and follow the simple setup instructions for Windows 11 to begin enjoying its capabilities. It’s designed for straightforward use, suitable for both beginners and experienced users.
Supported OS/Application/Industries:
This laptop is equipped with Windows 11, compatible with a vast array of applications and suitable for various fields including education, small business operations, and home entertainment.
Benefits & Compatibility:
With the latest technology integrated into its design, this laptop offers improved efficiency and compatibility with newer software and applications, ensuring users stay current with technological advancements.
Warranty and FAQs:
Comes with a 1-year warranty that covers significant hardware malfunctions, with comprehensive support available through our customer service portal.
Packaging/Weight/Dimension:
The laptop is securely packaged with all necessary accessories, making it ready for immediate use upon unboxing. Its dimensions and weight make it easy to carry and use on the go.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP 15S-FQ5009NE now and benefit from fast and reliable delivery across the UAE. Our service guarantees your satisfaction with timely delivery and excellent customer support.
Best Price Guarantee:
We offer the best price for the HP 15S-FQ5009NE. If you find a lower price elsewhere, we'll match it to ensure you receive the best deal available.
After Sales Support:
Our dedicated support team is ready to assist with any issues or questions you may have post-purchase, ensuring a smooth and satisfying experience with your new laptop.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the HP 15S-FQ5009NE to help others make well-informed decisions.
Stock Availability:
Please contact us to check the availability of the HP 15S-FQ5009NE before placing your order. This ensures that your desired product is in stock and can be delivered without delay.
Get in Touch:
For further information or assistance regarding the HP 15S-FQ5009NE or any other queries, please reach out to our customer service team. We are here to help with all your computing needs.
Disclaimer:
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Prices and availability are subject to change. Verify all product details with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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