NEOTECH
HID FARGO DTC4250e ID Card Printer & Encoder
HID FARGO DTC4250e ID Card Printer & Encoder
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
HID FARGO DTC4250e ID Card Printer & Encoder – Advanced Security & Efficiency
Overview:
The HID FARGO DTC4250e ID Card Printer & Encoder is engineered for performance and ease of use in various professional environments. This device is tailored for medium to large-sized institutions that demand high-quality card printing with advanced security elements. It combines speed, power, and versatility, making it a top choice for streamlined operations.
Product Description:
Featuring robust printing and encoding capabilities, the HID FARGO DTC4250e is designed to handle large volumes of ID card printing and encoding with exceptional speed and precision. This printer is equipped with built-in security features such as password protection and data encryption, ensuring that sensitive information remains within the confines of your organization. Its modular design allows for easy upgrades and integration with existing systems, providing a flexible solution that grows with your needs.
Key Features:
- SmartCard Encoding: Optional module for encoding contact/contactless smart cards.
- Dual-Sided Printing: Efficient simultaneous printing on both sides of the card.
- Built-in Security: Password protection and AES-256 data encryption for enhanced security.
- Intuitive User Interface: Easy-to-navigate LCD control panel simplifies operations.
Product Quality and Performance:
The HID FARGO DTC4250e stands out for its reliability and durability, consistently delivering high-quality output even under rigorous use. It supports high-resolution printing that ensures every detail is captured, ideal for creating professional-grade ID cards with intricate graphics and secure encoding.
Specifications:
- Print Method: Direct-to-card dye-sublimation/resin thermal transfer.
- Resolution: 300 dpi.
- Card Capacity: 100 card input, 30 card output.
- Connectivity: USB, Ethernet, optional Wi-Fi.
Purpose of Use:
This printer is perfect for producing employee IDs, student cards, and access control badges, particularly in sectors like education, healthcare, and government where security and efficiency are paramount.
How to Use:
Operate the HID FARGO DTC4250e by loading the card stock and ribbons, setting up the encoding options via the software, and pressing 'print'. Routine maintenance involves regular cleaning and updates to ensure optimal functionality.
Supported OS/Application/Industries:
The printer supports various Windows operating systems and is ideal for industries requiring high security and large batch ID production, such as corporate offices, universities, and healthcare facilities.
Benefits & Compatibility:
Enhance operational efficiency with the printer's fast output rates and dual-sided printing capabilities. It's compatible with a wide range of ID card applications, supporting both barcode and smart card technologies.
Warranty and FAQs:
Includes a one-year manufacturer warranty. Visit our NEO Digital product support page for more detailed FAQs or contact our customer service for assistance.
Delivery Services (UAE):
NEO Digital ensures quick and reliable delivery across the UAE, focusing on customer convenience and satisfaction.
After Sales Support:
Our dedicated after-sales team is here to provide support and address any concerns you may have, ensuring a seamless user experience.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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