NEO Digital
HP 15-DW1213NIA Laptop - Intel Celeron N4020, 4GB, 512GB HDD, 15.6" HD
HP 15-DW1213NIA Laptop - Intel Celeron N4020, 4GB, 512GB HDD, 15.6" HD
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
HP 15-DW1213NIA Laptop with Intel Celeron N4020, 4GB RAM, 512GB HDD storage, and 15.6" HD display. Perfect for everyday tasks with reliable performance.
Overview:
The HP 15-DW1213NIA Laptop is a dependable and affordable solution for daily computing. Equipped with an Intel Celeron N4020 processor, 4GB of RAM, and a 512GB HDD, it provides sufficient performance and storage for tasks like web browsing, document editing, and media playback. Its 15.6-inch HD display delivers clear visuals, making it a great choice for students, home users, and professionals.
Product Description:
The HP 15-DW1213NIA is designed to handle everyday tasks with ease. Its Intel Celeron processor ensures efficient performance, while the 4GB RAM allows smooth multitasking. The 512GB HDD offers ample storage for your files, photos, and videos. The 15.6" HD display ensures vibrant visuals, and its lightweight design makes it a portable option for on-the-go users.
Key Features:
- Processor: Intel Celeron N4020 for everyday efficiency
- Memory: 4GB RAM for basic multitasking
- Storage: 512GB HDD for ample file and media storage
- Display: 15.6" HD (1366 x 768) for crisp visuals
- Design: Lightweight and portable for easy mobility
Product Quality and Performance:
Built for reliability, the HP 15-DW1213NIA delivers consistent performance for basic computing tasks. Its durable construction ensures long-term usability for students, professionals, and home users.
Specifications:
- Processor: Intel Celeron N4020
- Memory: 4GB DDR4 RAM
- Storage: 512GB HDD
- Display: 15.6" HD (1366 x 768)
- Operating System: Windows 10 Home
- Connectivity: Wi-Fi, Bluetooth, USB Type-A, HDMI
Purpose of Use:
Ideal for casual computing needs, such as browsing, word processing, streaming, and basic office tasks.
How to Use:
Unbox the HP 15-DW1213NIA, connect it to a power source, and follow the Windows setup process. Install your preferred applications and enjoy seamless performance for everyday tasks.
Supported OS/Application/Industries:
Pre-installed with Windows 10 Home, this laptop supports basic productivity and multimedia applications, suitable for students, home offices, and general-purpose use.
Benefits & Compatibility:
The combination of efficient processing power, ample storage, and portability ensures compatibility with everyday software and essential tools for work and leisure.
Warranty and FAQs:
Includes a 1-year limited warranty covering hardware defects. HP offers extended warranty options for additional protection.
Packaging/Weight/Dimension:
The package includes the HP 15-DW1213NIA laptop, power adapter, and user manual. Lightweight and easy to set up.
Shop Today & Receive Your Delivery Across the UAE!
Order the HP 15-DW1213NIA Laptop today for fast and reliable delivery across the UAE. Upgrade your daily computing experience with this reliable and affordable device.
Best Price Guarantee:
We offer competitive pricing on the HP 15-DW1213NIA. If you find a better deal, we’ll match it to ensure you get the best value.
After Sales Support:
Our dedicated support team is available to assist with post-purchase inquiries, ensuring a smooth and satisfying experience.
Request for Customer Reviews and Testimonials:
Share your feedback on the HP 15-DW1213NIA Laptop to help others make informed decisions and improve our services.
Stock Availability:
Please contact us to confirm the availability of the HP 15-DW1213NIA Laptop before placing your order for prompt delivery.
Get in Touch:
For additional details about the HP 15-DW1213NIA or assistance with your purchase, contact our customer support team.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are illustrative and may not reflect the actual product. Verify all details with our sales team before making a purchase.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.