• Customer Display - Postech PT-R220B - Neotech
  • Customer Display - Postech PT-R220B - Neotech
  • Customer Display - Postech PT-R220B - Neotech
  • Customer Display - Postech PT-R220B - Neotech
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NEOTECH

Customer Display - Postech PT-R220B

Customer Display - Postech PT-R220B

Dhs. 445.71 AED
Dhs. 560.00 AED Dhs. 445.71 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

VFD Series High-Brightness Customer Display

Overview:

Introducing the VFD Series Customer Display, designed to elevate customer engagement with its high-illumination vacuum fluorescent display. Its vivid and fast-responding VFD technology ensures clear and dynamic information presentation, making it a perfect addition to any POS terminal.

Product Description:

The VFD Series Customer Display combines functionality with aesthetic appeal, offering a space-saving design and support for multiple languages, including international and various Asian fonts. Its versatility is further enhanced by the inclusion of both RS-232 and USB interfaces, making setup quick and effortless. The display's mechanical design features up to 53°/360° rotation and a choice between telescopic and fixed poles, offering flexibility and a modern look to any counter.

Key Features:

  • High-brightness LCD and VFD panel for excellent visibility in various lighting conditions.
  • Supports graphic liquid crystal and dot matrix characters.
  • Displays up to 40 characters (20 columns x 2 lines), including Asian fonts.
  • Adjustable angle mechanism and pole design for versatile installation.
  • Seamless integration with RS-232/USB interface and easy configuration.

Quality and Performance:

  • High reliability with a power-on time of 30,000 hours.
  • Brightness of 700 cd/m², ensuring visibility in bright conditions.
  • Durable design tailored for business applications, supporting a wide range of POS systems.

Specifications:

  • Display Color: Blue-green
  • Character Font: 5x7 dot matrix
  • Power Supply: DC5V Power adapter
  • Interface Options: BT 2.0, WIFI (optional)
  • Supported Command Sets: ESC/POS, CD5220

Purpose of Use:

Ideal for retail, hospitality, and service industries, the VFD Series Customer Display enhances customer transactions by providing clear, vivid information and promotional messages.

Supported Operating Systems:

  • Windows
  • Android
  • iOS

Supported Applications:

Compatible with a wide range of POS software applications, facilitating seamless integration into existing systems.

Supported Industries:

Retail, hospitality, financial services, and any business that requires efficient and clear customer communication at the point of sale.

Benefit Effect:

Improves customer interaction and satisfaction by providing clear transaction details and promotional messages, leading to enhanced service quality and increased sales.

Warranty Information:

Comes with a 1-year warranty, ensuring reliable performance and peace of mind for businesses.

Delivery Services:

Our comprehensive delivery service covers all major cities and emirates within the UAE, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain, promising fast and reliable delivery.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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