NEO Digital
LENOVO V15 G3 IAP Laptop - 12th Gen i5-1235U, 8GB, 512GB SSD, 15.6" FHD
LENOVO V15 G3 IAP Laptop - 12th Gen i5-1235U, 8GB, 512GB SSD, 15.6" FHD
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your productivity with the Lenovo V15 G3 IAP laptop, featuring a 12th Gen Intel i5-1235U processor, 8GB RAM, 512GB SSD, and a 15.6-inch FHD display. Perfect for professionals and students alike.
Overview:
The Lenovo V15 G3 IAP is a versatile laptop designed to handle everyday tasks with efficiency. It offers a balance of performance and functionality, making it ideal for both professional and personal use.
Product Description:
The Lenovo V15 G3 IAP comes equipped with a 12th Generation Intel Core i5-1235U processor, delivering robust performance for multitasking and productivity. With 8GB of RAM, it smoothly runs multiple applications, while the 512GB SSD provides ample storage for documents, media, and software applications. The 15.6-inch Full HD display ensures crisp visuals and vibrant colors, ideal for both work and entertainment. It also features an array of ports for connectivity, including USB and HDMI, supporting a range of peripherals and external displays.
Key Features:
- 12th Gen Intel Core i5-1235U Processor: Offers powerful computing capabilities for everyday tasks.
- 8GB RAM: Enhances multitasking efficiency.
- 512GB SSD: Delivers speedy boot-ups and quick access to data.
- 15.6-inch FHD Display: Provides clear and bright visuals.
- Slim Design: Lightweight and portable, making it easy to carry.
- Connectivity Options: Includes multiple USB ports and an HDMI output for external connections.
Product Quality and Performance:
The V15 G3 IAP is designed for durability and long-term performance, ideal for users who need a reliable laptop for daily use. It is tested to meet Lenovo’s quality standards, ensuring a dependable computing experience.
Specifications:
- Processor: Intel Core i5-1235U, 12th Generation
- Memory: 8GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Graphics: Integrated Intel UHD Graphics
- Display: 15.6" FHD (1920x1080), anti-glare
- Operating System: Windows 11 Home
- Battery Life: Up to 5 hours
- Dimensions: 359.2 x 235.8 x 19.9 mm
- Weight: 1.7 kg (3.75 lbs)
Purpose of Use:
This laptop is perfect for business professionals, students, and casual users who require a reliable device for document creation, web browsing, light photo editing, and streaming media.
How to Use:
Utilize the Lenovo V15 G3 IAP for managing office applications, browsing the internet, conducting online meetings, and enjoying multimedia content. Its comprehensive connectivity options allow easy integration with a variety of devices.
Benefits & Compatibility:
The laptop's configuration is suited to run a wide range of software applications commonly used in professional environments and higher education, supporting everyday tasks without lag.
Warranty and FAQs:
Includes a standard one-year Lenovo warranty for parts and labor, with extended warranties available for purchase.
Shop Today & Receive Your Delivery:
Available on Lenovo’s official website and authorized retailers. Check the site for current promotions and shipping options.
Best Price Guarantee:
Lenovo offers competitive pricing on the V15 G3 IAP. If you find a lower price elsewhere, Lenovo will match it to ensure you get the best deal.
After Sales Support:
Lenovo provides excellent customer support, including technical assistance and warranty service, ensuring you have a hassle-free experience with your new laptop.
Request for Customer Reviews and Testimonials:
Your feedback is invaluable. Please share your thoughts on the Lenovo V15 G3 IAP to assist other customers in making informed decisions.
Stock Availability:
Check Lenovo’s website or contact retailers directly for the most up-to-date information on stock availability, especially during peak sales periods.
Get in Touch:
For additional information or specific queries regarding the Lenovo V15 G3 IAP, please reach out to Lenovo customer service or visit an authorized dealer.
Disclaimer:
Before making a purchase, confirm that the Lenovo V15 G3 IAP meets all your requirements. Specifications and availability are subject to change without notice. Always verify details with Lenovo or through an authorized retailer before finalizing your purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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