NEO Digital
HP 14S-DQ5187NIA Laptop - 12th Gen i3-1215U, 8GB, 512GB SSD, 14" FHD
HP 14S-DQ5187NIA Laptop - 12th Gen i3-1215U, 8GB, 512GB SSD, 14" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Empower your productivity with the HP 14S-DQ5187NIA Laptop, featuring a 12th Gen Intel Core i3 processor, 8GB RAM, 512GB SSD, and a 14" FHD display. Ideal for professionals and students. Available now at NEOTECH!
Overview:
The HP 14S-DQ5187NIA Laptop is designed for users who require a blend of performance, portability, and affordability. It features a 12th Generation Intel Core i3-1215U processor, 8GB of RAM, and a 512GB SSD, packaged within a sleek 14-inch Full HD display. This setup is optimal for handling a variety of tasks including document processing, web browsing, and multimedia playback.
Product Description:
This laptop is well-suited for both students and professionals who need a reliable device for daily use. The Intel Core i3-1215U processor offers efficient processing capabilities that support productivity and multitasking. The 8GB of RAM ensures smooth operation across multiple applications, while the 512GB SSD provides substantial storage space with quick access times. The 14-inch FHD screen delivers clear and vibrant visuals, enhancing the user experience for both work and entertainment.
Key Features:
- Processor: 12th Gen Intel Core i3-1215U for reliable and efficient performance.
- Memory: 8GB RAM allows for robust multitasking.
- Storage: 512GB SSD for ample storage and fast system responsiveness.
- Display: 14-inch FHD (1920x1080) screen offers sharp visuals.
- Portability: Lightweight design enhances mobility for users on the go.
Product Quality and Performance:
The HP 14S-DQ5187NIA is engineered to provide a high-quality user experience, combining a powerful processor with sufficient memory and storage to handle a range of tasks effectively. It is built to meet the demands of both professional and personal use, ensuring durability and performance in a compact and stylish form factor.
Specifications:
- Processor: Intel Core i3-1215U (12th Generation)
- Memory: 8GB DDR4 RAM
- Storage: 512GB PCIe NVMe M.2 SSD
- Graphics: Integrated Intel UHD Graphics
- Display: 14" Full HD (1920 x 1080)
- Operating System: Windows 11 Home
Purpose of Use:
Perfect for professionals who need a dependable laptop for work-related tasks and students who require a device for studying and online research. It's also great for casual use, including streaming and social media browsing.
How to Use:
To get started, power on the laptop and follow the Windows 11 setup instructions. The intuitive interface and robust hardware make it easy to begin working or enjoying media right away.
Supported Industries:
This model is particularly suitable for the education sector, business environments, and home use, where a combination of performance, affordability, and portability is essential.
Benefits & Compatibility:
- Efficient Performance: Capable of handling everyday tasks and light to medium workloads efficiently.
- FHD Display: Enhances visual engagement for both work and entertainment.
- Portability: Easy to transport due to its lightweight design, making it ideal for commuting or traveling.
Warranty and FAQs:
Includes a standard one-year warranty from HP, with additional protection plans available through NEOTECH.
Packaging/Weight/Dimension:
Packaged with the laptop, AC adapter, and user documentation, all prepared for safe and secure delivery.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP 14S-DQ5187NIA from NEOTECH and benefit from our fast and reliable delivery service throughout the UAE. Enhance your productivity with a laptop that meets the demands of modern tasks.
Best Price Guarantee:
NEOTECH offers the HP 14S-DQ5187NIA at competitive prices. Find a lower price elsewhere? We will match it.
After Sales Support:
Our customer service team is available to assist with any setup or operational questions, ensuring a smooth experience with your new laptop.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the HP 14S-DQ5187NIA to help others make informed purchasing decisions.
Stock Availability:
For the most accurate stock information on the HP 14S-DQ5187NIA, please contact NEOTECH directly, especially if you have specific needs or require bulk quantities.
Get in Touch:
For more information about the HP 14S-DQ5187NIA or other inquiries, please contact our customer service team. We're here to provide expert advice and support for all your tech needs.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Verify all details, including prices and specifications, with our sales team before making a purchase. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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