NEO Digital
HP ELITE DRAGONFLY G4 Mobile Workstation - 13th Gen i7-1355U, 16GB, 512GB SSD, 13.5" 3K
HP ELITE DRAGONFLY G4 Mobile Workstation - 13th Gen i7-1355U, 16GB, 512GB SSD, 13.5" 3K
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover HP Elite Dragonfly G4 with 13th Gen i7, 16GB RAM. Ultra-light design, 3K display, perfect for professionals. Shop now for exclusive offers!
Overview:
Experience ultimate productivity with the HP Elite Dragonfly G4 Mobile Workstation. Equipped with a 13th Gen i7-1355U processor, 16GB of memory, and a 512GB SSD, it showcases a 13.5-inch 3K display, perfect for professionals on the move who need top-tier performance without the bulk.
Product Description:
The HP Elite Dragonfly G4 stands out for its ultra-light design and exceptional performance capabilities. It features a high-resolution 13.5-inch 3K display for stunning visuals, a robust 13th Gen Intel Core i7 processor, and 16GB RAM for smooth multitasking. With a 512GB SSD, it offers ample storage and fast response times. Ideal for business, creative, or technical work, this mobile workstation is designed to enhance productivity and support high-level multitasking.
Key Features:
- Processor: 13th Gen Intel Core i7-1355U, optimized for speed and efficiency.
- Memory: 16GB RAM to handle complex tasks without lag.
- Storage: 512GB SSD for quick file access and storage.
- Display: Vibrant 13.5-inch 3K screen perfect for detailed visuals.
- Design: Sleek, ultra-light construction for easy portability.
- Connectivity: Includes essential ports and wireless connectivity for on-the-go use.
Product Quality and Performance:
The HP Elite Dragonfly G4 is built to meet rigorous durability standards, ensuring it can handle the demands of professional use. It delivers consistent performance, making it reliable for both everyday tasks and more demanding applications.
Specifications:
- Dimensions: 30.4 x 19.6 x 1.61 cm (WxDxH)
- Weight: Approx. 0.99 kg, making it easy to carry.
- Battery Life: Up to 16 hours, with fast charging capabilities.
- OS: Windows 11 Pro, providing security and professional tools.
Purpose of Use:
Designed for professionals, the HP Elite Dragonfly G4 is suited for various environments from corporate offices to creative spaces. It's powerful enough to run demanding software while being portable enough for travel.
How to Use:
To get the most out of your HP Elite Dragonfly G4, utilize its advanced features for professional software applications, and maintain its performance by keeping the system updated and clean.
Supported OS/Application/Industries:
The workstation runs Windows 11 Pro and supports a wide range of professional applications, making it ideal for fields such as digital marketing, graphic design, and software engineering.
Benefits & Compatibility:
This workstation not only boosts productivity but also supports a green work environment with its energy-efficient design. It's compatible with a range of peripherals and enterprise-level security features.
Warranty and FAQs:
Comes with a one-year standard warranty for hardware defects. Visit our FAQ page for more information on support and service options.
Packaging/Weight/Dimension:
Packaged to ensure safety and integrity, with detailed dimensions listed for logistical planning. Includes workstation, charger, and user manual.
Shop Today & Receive Your Delivery Across the UAE!
Secure your HP Elite Dragonfly G4 today and benefit from our comprehensive delivery service across the UAE, ensuring quick and safe delivery to your doorstep.
Best Price Guarantee:
We monitor our prices to ensure you receive the best deal available. If you find the HP Elite Dragonfly G4 cheaper elsewhere, we'll match the price.
After Sales Support:
Our commitment to quality continues with excellent after-sales support, ensuring your satisfaction with the HP Elite Dragonfly G4.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the HP Elite Dragonfly G4 to help others make informed decisions.
Stock Availability:
Please contact us to confirm stock availability before placing your order. Products can typically be available within 10-15 working days after your order confirmation.
Get in Touch:
For any questions about the HP Elite Dragonfly G4 or our services, please don't hesitate to contact our expert team.
Disclaimer:
All information provided is for informational purposes only and subject to change without notice. Verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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