NEO Digital
Zhiyun Smooth Q4 Combo Smartphone Gimbal - 3 Axis, Bluetooth 4.2, White
Zhiyun Smooth Q4 Combo Smartphone Gimbal - 3 Axis, Bluetooth 4.2, White
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Step up your video game with the Zhiyun Smooth Q4 Combo Smartphone Gimbal. This 3-axis stabilizer features Bluetooth 4.2 for seamless connectivity, packaged in a sleek white design. Ideal for content creators who prioritize mobility and style. Get yours today and start shooting professional-level footage!
Overview:
The Zhiyun Smooth Q4 Combo Smartphone Gimbal is crafted for enthusiasts and professional content creators who require precision stabilization in a portable format. This gimbal is perfect for capturing smooth, cinematic footage with your smartphone, enhancing everything from daily vlogs to professional film projects.
Product Description:
The Zhiyun Smooth Q4 provides advanced 3-axis stabilization technology designed to counteract unintentional movements and shakes, ensuring your footage remains steady and polished. It comes equipped with Bluetooth 4.2 for reliable and quick connectivity, allowing you to control your smartphone camera directly from the gimbal handle. The combo package includes additional accessories such as a carrying case, tripod, and more, making it even easier to shoot on the go. Its elegant white finish not only looks great but also complements any filming setup.
Key Features:
- Stabilization: Premium 3-axis stabilization system for smooth, cinematic motion.
- Connectivity: Bluetooth 4.2 ensures fast and stable connection with your smartphone.
- Design: Lightweight and ergonomic with a stylish white appearance.
- Combo Package: Includes essential accessories for immediate out-of-the-box filming.
- Compatibility: Supports a wide range of smartphone sizes, enhancing its versatility.
Product Quality and Performance:
Built from high-quality materials, the Zhiyun Smooth Q4 is robust enough for daily use and capable of handling the demands of professional videography. Its efficient stabilization mechanism allows for sharp, stable video, even in dynamic shooting environments.
Specifications:
- Dimensions: 11.8 x 4.5 x 4.5 inches
- Weight: Approximately 2 lbs
- Battery Life: Long-lasting performance suitable for extended shooting sessions
- Color: White
Purpose of Use:
Ideal for social media influencers, vloggers, and filmmakers who need a dependable and effective stabilization solution for their smartphone video production. It's also great for travel and event videography, providing professional results wherever you go.
How to Use:
Fully charge the gimbal, attach your smartphone, and pair it via Bluetooth. Utilize the gimbal's various modes and controls to adjust stabilization settings and camera angles as needed. The additional accessories in the combo kit enhance its functionality and adaptability to different shooting conditions.
Supported Industries/Applications:
- Content Creation: Create high-quality vlogs, YouTube videos, and social media posts.
- Event Coverage: Capture smooth and clear videos at weddings, concerts, or sporting events.
- Travel Videography: Ideal for adventurers looking to document their journeys with stabilized, cinematic footage.
Benefits & Compatibility:
The Smooth Q4’s light weight and compact design make it an excellent choice for content creators on the move. Its broad compatibility with smartphones ensures it can be used with various devices, making it a flexible tool for video production.
Warranty and FAQs:
Comes with a standard manufacturer’s warranty that covers defects and malfunctions, providing peace of mind for your investment.
Packaging/Weight/Dimension:
Includes the Zhiyun Smooth Q4 gimbal, tripod, carrying case, charging cable, and user manual, all packaged securely to ensure safe delivery.
Shop Today & Receive Your Delivery:
Order your Zhiyun Smooth Q4 Combo today and take advantage of our efficient delivery service. Start producing professional-level videos as soon as it arrives.
Best Price Guarantee:
We offer competitive pricing on our range of gimbals. If you find the Zhiyun Smooth Q4 Combo for less elsewhere, we will match the price.
After Sales Support:
Our customer service team is available to assist with any setup or operational questions, ensuring you can maximize the use of your new gimbal.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the Zhiyun Smooth Q4 to help us improve and assist other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the Zhiyun Smooth Q4 Combo before placing your order. We strive to keep our inventory accurate and readily available.
Get in Touch:
For more information about the Zhiyun Smooth Q4 or other inquiries, please contact our customer service team. We are here to assist with all your videography needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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