NEO Digital
Zhiyun CRANE-M3S Gimbal - 3-Axis, Bluetooth 5.0, Fixed Touchscreen OLED, White
Zhiyun CRANE-M3S Gimbal - 3-Axis, Bluetooth 5.0, Fixed Touchscreen OLED, White
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Step up your filmmaking game with the Zhiyun CRANE-M3S Gimbal. Featuring advanced 3-axis stabilization, Bluetooth 5.0, and a fixed OLED touchscreen in sleek white. Designed for dynamic shooting and professional results. Shop now for cutting-edge video stabilization!
Overview:
The Zhiyun CRANE-M3S Gimbal is engineered to provide filmmakers, videographers, and content creators with top-tier stabilization technology in a compact, efficient design. This gimbal is perfect for anyone looking to produce smooth, professional-grade video content with ease and precision.
Product Description:
The Zhiyun CRANE-M3S is a high-performance 3-axis gimbal that offers exceptional control and stability for a variety of cameras and setups. Its robust stabilization system allows for precise motion control, making it ideal for capturing high-quality video in any environment. Equipped with Bluetooth 5.0 for seamless device connectivity and a fixed OLED touchscreen for easy adjustments, this gimbal is both powerful and user-friendly. The elegant white finish not only adds a touch of style but also ensures that the gimbal stands out in any professional setting.
Key Features:
- Stabilization: Advanced 3-axis mechanism that ensures smooth, stable footage, even on the move.
- Connectivity: Bluetooth 5.0 integration for fast, reliable wireless connections.
- Display: Fixed OLED touchscreen provides easy access to controls and settings.
- Design: Sleek, compact form factor in a stylish white color, designed for easy handling and portability.
- Compatibility: Compatible with a wide range of cameras from smartphones to mirrorless and compact cinema cameras.
Product Quality and Performance:
Constructed with durability and performance in mind, the Zhiyun CRANE-M3S is built to withstand the rigors of frequent use while maintaining high-quality output. It's perfect for shooting in various conditions, from studio settings to challenging outdoor environments.
Specifications:
- Dimensions: 11.81 x 8.27 x 2.95 inches
- Weight: Approximately 2.65 lbs
- Battery Life: Offers extended shooting times with quick recharge capabilities
- Color: Classic White
Purpose of Use:
Ideal for professional videographers and filmmakers who need a reliable gimbal that can handle demanding shooting schedules and complex video production scenarios. It's also suitable for hobbyists looking to elevate their video content to a professional standard.
How to Use:
Begin by fully charging the gimbal, then securely mount your camera using the balanced mounting plate. Turn on the gimbal and connect it to your camera via Bluetooth for enhanced control. Use the OLED touchscreen to navigate through settings and optimize the gimbal's performance for your specific shooting requirements.
Supported Industries/Applications:
- Film Production: Essential for achieving cinematic camera movements and stable footage.
- Event Videography: Capture smooth video at weddings, concerts, and corporate events.
- Content Creation: Elevate the production quality of YouTube videos, documentaries, and social media content.
Benefits & Compatibility:
The CRANE-M3S enhances video production by providing stability and precision, crucial for creating impactful, visually engaging content. Its compatibility with various camera types ensures it can adapt to numerous filming styles and techniques.
Warranty and FAQs:
Comes with a comprehensive manufacturer's warranty that covers defects and malfunctions, providing peace of mind for your investment.
Packaging/Weight/Dimension:
The package includes the Zhiyun CRANE-M3S gimbal, a protective case, charging cables, and an instruction manual, ensuring you have everything you need to get started.
Shop Today & Receive Your Delivery:
Order your Zhiyun CRANE-M3S today to take advantage of our reliable delivery services, and start producing smoother, more professional footage immediately.
Best Price Guarantee:
We offer competitive pricing on our range of gimbals. If you find the Zhiyun CRANE-M3S for less elsewhere, we promise to match the price.
After Sales Support:
Our customer support team is available to help with any questions or issues you may encounter, ensuring you can get the most out of your new gimbal.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the Zhiyun CRANE-M3S to help us continue improving and to assist other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the Zhiyun CRANE-M3S before placing your order to ensure prompt delivery.
Get in Touch:
For more information about the Zhiyun CRANE-M3S or other inquiries, please contact our customer service team. We are here to assist with all your videography needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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