NEO Digital
HP ENVY 16-H1047NR Laptop - 13th Gen i7-13700H, 16GB, 1TB SSD, 16" WQXGA Touch
HP ENVY 16-H1047NR Laptop - 13th Gen i7-13700H, 16GB, 1TB SSD, 16" WQXGA Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash top-tier performance with the HP ENVY 16-H1047NR, equipped with a 13th Gen i7-13700H, 16GB of RAM, and a 1TB SSD. Discover seamless multitasking on a 16" WQXGA touchscreen. Ideal for professionals and creatives seeking power and precision.
Overview
The HP ENVY 16-H1047NR is a premium laptop designed to cater to professionals and creatives who demand performance and high-quality visuals. It features a 13th Generation Intel Core i7-13700H processor, 16GB of RAM, and a 1TB SSD, ensuring smooth operation and ample storage. The 16-inch WQXGA (2560x1600) touchscreen display offers vibrant visuals and responsive interaction, making it a top choice for multimedia tasks, graphic design, and more.
Product Description
Elevate your computing experience with the HP ENVY 16-H1047NR. This laptop is powered by the robust 13th Gen Intel Core i7-13700H processor, designed for high-efficiency performance across a wide range of applications, from data-heavy tasks to creative software. The 16GB of RAM enhances your ability to multitask efficiently, while the expansive 1TB SSD provides extensive space for your projects and faster load times. The 16-inch WQXGA touchscreen delivers exceptional clarity and color accuracy, making it perfect for detailed graphic work, video editing, or enjoying high-resolution media.
Key Features
- Processor: 13th Gen Intel Core i7-13700H
- Memory: 16GB RAM
- Storage: 1TB SSD
- Display: 16-inch WQXGA (2560x1600) Touchscreen
- Build: Sleek, robust design with aluminum chassis
- Battery Life: Extended battery performance for all-day use
Product Quality and Performance
The HP ENVY 16-H1047NR is constructed with high-quality materials that provide durability and a premium feel. It meets rigorous performance standards, suitable for professional environments where reliability is crucial. Its advanced thermal management ensures the laptop remains cool and efficient under load.
Specifications
- Dimensions: 35.8 x 24.5 x 1.94 cm
- Weight: Approximately 2.1 kg
- Operating System: Windows 11 Home
- Connectivity: Wi-Fi 6E, Bluetooth 5.2, Thunderbolt 4, USB-C, HDMI, SD card reader
Purpose of Use
Ideal for professionals in fields such as graphic design, video editing, engineering, and data science, who require a powerful machine to handle complex visual tasks and extensive multitasking.
How to Use
Utilize the HP ENVY 16-H1047NR for demanding software applications and multitasking. Take advantage of the touchscreen for interactive tasks and presentations, enhancing productivity and creativity.
Supported OS/Application/Industries
This laptop is optimized for Windows 11 Home and supports a variety of professional applications, making it highly versatile for different industries requiring high processing power and excellent display qualities.
Benefits & Compatibility
The WQXGA touchscreen enhances user interaction, offering precise control for detailed tasks. Its robust connectivity options enable seamless integration with a wide array of peripherals and external displays.
Warranty and FAQs
Includes a standard one-year warranty covering hardware defects and service needs. Extended warranties and support options are available; visit our FAQ section or contact customer support for more details.
Packaging/Weight/Dimension
Packaged securely to protect the device during transit, with sustainability in mind. Detailed packaging dimensions and weight information are available on our website.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP ENVY 16-H1047NR today and benefit from our reliable, fast delivery service across the UAE. Enjoy our exceptional customer service and comprehensive after-sales support.
Best Price Guarantee
We offer competitive pricing on the HP ENVY 16-H1047NR. If you find it for less elsewhere, we'll match the price, ensuring you receive the best value.
After Sales Support
Our customer support team is ready to assist with any post-purchase inquiries or issues, ensuring your complete satisfaction with the HP ENVY 16-H1047NR.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experience with the HP ENVY 16-H1047NR to help us improve our products and services and assist other customers in making informed decisions.
Stock Availability
Please contact us to confirm the availability of the HP ENVY 16-H1047NR before placing your order. We aim to keep a full inventory but availability may vary.
Get in Touch
For any inquiries regarding the HP ENVY 16-H1047NR or our services, please do not hesitate to contact us. Our team is ready to provide you with all the necessary assistance and information.
Disclaimer
While we strive for accuracy, product specifications and availability may change without notice. Images are for illustration purposes only and may not fully represent the actual product. Always confirm product details with our customer service before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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