NEO Digital
Telpo C11 10.1-inch Point of sale
Telpo C11 10.1-inch Point of sale
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Revolutionize your retail experience with the Telpo C11 10.1-inch Point of Sale system. Featuring Android OS, intuitive design, and multi-payment support for seamless operations.
Overview:
The Telpo C11 10.1-inch Point of Sale system is a robust and versatile POS solution designed to streamline operations in retail, hospitality, and service industries. Equipped with an Android operating system and a high-resolution touchscreen, it supports diverse payment methods and enhances transaction efficiency.
Product Description:
The Telpo C11 combines cutting-edge design with powerful functionality, offering a 10.1-inch HD touchscreen for intuitive operation, a fast thermal printer for receipt generation, and multiple connectivity options for reliable performance. Its compact, all-in-one design is perfect for businesses seeking efficiency and style.
Key Features:
- 10.1-inch HD Touchscreen: Provides a user-friendly interface with vibrant, high-resolution visuals.
- Android Operating System: Delivers a smooth and customizable user experience.
- Multi-Payment Support: Compatible with QR code, NFC, card payments, and mobile wallets.
- Built-in Thermal Printer: Ensures quick and reliable receipt printing.
- Compact and Stylish Design: Ideal for modern retail and service environments.
- Connectivity Options: Features Wi-Fi, Bluetooth, and Ethernet for seamless integration.
Product Quality and Performance:
The Telpo C11 is engineered with durability and reliability in mind, offering consistent performance in high-traffic environments. Its advanced processing power ensures quick transactions, while the ergonomic design enhances usability for staff and customers.
Specifications:
- Operating System: Android 9.0
- Processor: Quad-Core Processor
- Memory: 2GB RAM, 16GB Storage (expandable)
- Display: 10.1-inch HD touchscreen
- Printer: High-speed thermal printer
- Connectivity: Wi-Fi, Bluetooth, Ethernet
- Dimensions: 290mm x 225mm x 135mm
- Weight: 1.9 kg
Purpose of Use:
The Telpo C11 is an ideal POS solution for retail stores, cafes, restaurants, and service-based businesses that require an efficient and modern payment system.
How to Use:
Set up the Telpo C11 by powering it on and connecting it to your preferred network. Follow the on-screen instructions to install POS software and configure payment options to suit your business operations.
Supported Industries:
The Telpo C11 is suitable for industries such as retail, food and beverage, hospitality, and service-based businesses looking for reliable and intuitive POS solutions.
Benefits & Compatibility:
- Seamless Integration: Compatible with popular POS software and payment gateways.
- Enhanced Efficiency: Streamlines transactions and customer interactions.
- Modern Design: Compact and stylish to complement any business environment.
Warranty and FAQs:
Includes a one-year manufacturer warranty covering hardware issues. NEOTECH provides an online FAQ and support section for assistance with setup and troubleshooting.
Packaging/Weight/Dimension:
Securely packed, the box includes the Telpo C11, power adapter, user manual, and setup guide to ensure a hassle-free experience.
Shop Today & Receive Your Delivery Across the UAE!
Order the Telpo C11 10.1-inch POS system from NEOTECH today and enjoy reliable, fast delivery across the UAE to enhance your business operations.
Best Price Guarantee:
NEOTECH offers the Telpo C11 at competitive prices with a price match guarantee, ensuring excellent value for your investment.
After Sales Support:
Our support team is ready to assist with setup, training, and any technical inquiries to help you maximize the benefits of your Telpo C11 POS system.
Request for Customer Reviews and Testimonials:
We invite you to share your experience with the Telpo C11 to help other businesses make informed decisions and improve their operations.
Stock Availability:
Due to its popularity, stock levels may vary. Contact NEOTECH to check availability and secure your Telpo C11 POS system today.
Get in Touch:
For more details on the Telpo C11 or to explore other POS solutions, contact NEOTECH. Our team is here to provide expert advice and personalized support.
Disclaimer:
While NEOTECH strives to ensure accurate and up-to-date product details, specifications may change. Confirm your business requirements with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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