NEO Digital
Telpo C50 AI Vision Checkout Terminal
Telpo C50 AI Vision Checkout Terminal
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Revolutionize your checkout process with the Telpo C50 AI Vision Terminal, featuring facial recognition, AI-powered vision, and multi-payment support. Enhance efficiency now at NEOTECH!
Overview:
The Telpo C50 AI Vision Checkout Terminal is a cutting-edge POS solution that leverages AI technology to enhance checkout efficiency and customer satisfaction. Designed for retail and quick-service environments, it supports self-service checkouts with AI-powered facial recognition, vision-based product identification, and multi-payment integration.
Product Description:
The Telpo C50 combines advanced AI vision capabilities with a sleek and durable design. It supports facial recognition for seamless transactions, product identification for faster checkouts, and a variety of payment methods for ultimate flexibility. Its large touchscreen display and intuitive interface create a smooth user experience, making it ideal for modern retail and hospitality businesses.
Key Features:
- AI-Powered Vision Technology: Enables fast and accurate product recognition, reducing checkout times.
- Facial Recognition: Offers secure and convenient customer authentication for loyalty programs or payments.
- 10.1-inch HD Touchscreen Display: Ensures clear visuals and intuitive user interaction.
- Multi-Payment Support: Compatible with QR codes, NFC, EMV cards, and mobile wallets.
- High-Speed Thermal Printer: Delivers quick and reliable receipt printing.
- Compact and Stylish Design: Perfect for self-service kiosks or checkout counters.
- Durable Build: Designed to withstand high-traffic environments.
Product Quality and Performance:
Built with high-quality materials and advanced processing power, the Telpo C50 is designed for consistent and efficient performance in busy retail or hospitality settings. Its AI vision technology and facial recognition capabilities improve accuracy and speed for both customers and staff.
Specifications:
- Operating System: Android 9.0
- Processor: Octa-Core Processor
- Memory: 4GB RAM, 64GB Storage (expandable)
- Display: 10.1-inch HD touchscreen
- Printer: Built-in high-speed thermal printer
- AI Vision Technology: Integrated facial recognition and product identification
- Connectivity: Wi-Fi, Bluetooth, Ethernet
- Dimensions: 300mm x 250mm x 200mm
- Weight: 2.2 kg
Purpose of Use:
The Telpo C50 AI Vision Checkout Terminal is perfect for retail stores, supermarkets, cafes, and other high-traffic environments where efficiency, speed, and accuracy are essential.
How to Use:
Set up the Telpo C50 by powering it on and connecting it to a stable network. Follow the on-screen instructions to configure the Android OS and integrate your preferred POS software. Enable AI features like facial recognition and product identification for streamlined operations.
Supported Industries:
The Telpo C50 is ideal for retail, food service, and hospitality industries looking to modernize their checkout process with AI and self-service capabilities.
Benefits & Compatibility:
- Efficiency: Reduces checkout times with AI-powered automation.
- Enhanced Customer Experience: Offers seamless, self-service capabilities and multiple payment options.
- Future-Ready: Integrates easily with modern POS software and technologies.
Warranty and FAQs:
The Telpo C50 includes a one-year manufacturer warranty covering hardware and software issues. NEOTECH provides extensive support resources, including FAQs and technical assistance, to ensure optimal performance.
Packaging/Weight/Dimension:
Securely packed, the box includes the Telpo C50 device, power adapter, user manual, and setup guide for easy installation.
Shop Today & Receive Your Delivery Across the UAE!
Order the Telpo C50 AI Vision Checkout Terminal from NEOTECH and enjoy reliable delivery to elevate your business’s checkout experience.
Best Price Guarantee:
NEOTECH offers the Telpo C50 at competitive prices, backed by a price match guarantee to ensure maximum value for your investment.
After Sales Support:
Our expert support team is available to assist with setup, training, and troubleshooting, ensuring your Telpo C50 operates efficiently and meets your business needs.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the Telpo C50 to help others make informed purchasing decisions and improve their business operations.
Stock Availability:
Due to high demand, availability may vary. Contact NEOTECH to check current stock levels and secure your Telpo C50 AI Vision Checkout Terminal today.
Get in Touch:
For more information about the Telpo C50 or to explore other AI-powered POS solutions, contact NEOTECH. Our team is ready to provide personalized support and expert advice.
Disclaimer:
While NEOTECH strives to provide accurate and up-to-date product details, specifications and features may change. Confirm your business requirements with our sales team before purchasing
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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