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NEO Digital

Telpo K8 Self-Service Kiosk

Telpo K8 Self-Service Kiosk

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Upgrade your service with the Telpo K8 Self-Service Kiosk, featuring a large touchscreen, fast order processing, and multi-payment integration. Ideal for retail and foodservice businesses.


Overview:

The Telpo K8 Self-Service Kiosk is a sleek, user-friendly solution designed to streamline operations in high-traffic retail and foodservice environments. Featuring a large touchscreen, customizable interface, and multi-payment support, it enhances customer experience by enabling faster and more efficient self-ordering and payment processes.

Product Description:

The Telpo K8 Self-Service Kiosk is an all-in-one solution that enables customers to place orders, make payments, and even track their orders without the need for direct interaction with staff. With its responsive interface, high-resolution touchscreen, and robust functionality, the Telpo K8 is perfect for fast-food chains, retail stores, and service industries aiming to boost operational efficiency and reduce wait times.

Key Features:

  • 21.5-inch Touchscreen Display: Large, high-definition screen for easy navigation and a smooth user experience.
  • Customizable User Interface: Adaptable interface to display your business's menu, promotions, and branding.
  • Multi-Payment Support: Accepts NFC, QR codes, EMV cards, and mobile wallet payments, offering flexibility for your customers.
  • Fast Order Processing: Improves efficiency by reducing wait times during peak hours.
  • Compact, Durable Design: Built for high-traffic areas with a durable casing that stands up to constant use.
  • Easy Integration: Integrates seamlessly with your existing POS system and payment gateways.

Product Quality and Performance:

Designed for high performance, the Telpo K8 Self-Service Kiosk is engineered with the latest technology to ensure smooth operation. Its robust hardware ensures reliability during heavy usage, while the high-quality touchscreen delivers clear, responsive interaction for users.

Specifications:

  • Operating System: Android 10
  • Processor: Quad-Core Processor
  • Memory: 2GB RAM, 16GB Storage (expandable)
  • Display: 21.5-inch Full HD touchscreen
  • Payment Options: NFC, QR codes, EMV cards, mobile wallets
  • Connectivity: Wi-Fi, Bluetooth, Ethernet
  • Dimensions: 420mm x 300mm x 150mm
  • Weight: 10 kg

Purpose of Use:

The Telpo K8 Self-Service Kiosk is ideal for retail stores, quick-service restaurants, fast-food chains, and service-based businesses seeking to improve their checkout process and streamline customer interactions.

How to Use:

Set up the Telpo K8 by connecting it to a stable internet connection and configuring it with your POS system. Customize the user interface for your business needs, upload your product/menu list, and configure payment options. Customers can then use the kiosk to place orders, make payments, and track orders directly.

Supported Industries:

  • Food & Beverage: Perfect for fast food, casual dining, and coffee shops.
  • Retail: Ideal for self-checkout stations in retail stores.
  • Hospitality: Enhances check-in/check-out efficiency in hotels and resorts.

Benefits & Compatibility:

  • Enhanced Customer Experience: Reduces wait times and allows customers to place orders or make payments independently.
  • Increased Efficiency: Reduces reliance on staff, streamlining processes during peak hours.
  • Flexible Payment Methods: Supports a wide range of payment methods, enhancing convenience for customers.
  • Customizable for Your Brand: Offers flexibility to display menus, promotions, and advertisements.

Warranty and FAQs:

The Telpo K8 comes with a one-year manufacturer warranty. NEOTECH provides detailed support and FAQs for troubleshooting and setup assistance.

Packaging/Weight/Dimension:

The package includes the Telpo K8 device, power adapter, user manual, and setup guide. The device is securely packed to ensure safe delivery.

Shop Today & Receive Your Delivery Across the UAE!

Order the Telpo K8 Self-Service Kiosk from NEOTECH and enjoy fast and reliable delivery across the UAE. Upgrade your customer experience today.

Best Price Guarantee:

NEOTECH offers the Telpo K8 at competitive prices with a price match guarantee, ensuring maximum value for your investment.

After Sales Support:

Our expert support team is available to assist with installation, training, and troubleshooting to ensure the Telpo K8 operates at its full potential.

Request for Customer Reviews and Testimonials:

We encourage customers to share their experiences with the Telpo K8 to help other businesses make informed decisions.

Stock Availability:

Due to high demand, stock levels may vary. Contact NEOTECH to check availability and secure your Telpo K8 Self-Service Kiosk today.

Get in Touch:

For more information about the Telpo K8 or to explore other self-service solutions, contact NEOTECH. Our team is here to provide personalized support and expert advice.

Disclaimer:

While NEOTECH strives to provide accurate product details, specifications and features may change. Confirm your requirements with our sales representatives before making a purchase.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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