NEO Digital
KEEPER DVR KC-DVR 3016
KEEPER DVR KC-DVR 3016
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your security system with the Keeper DVR KC-DVR 3016, featuring 16 channels for comprehensive surveillance coverage. Ideal for both commercial and residential use. Available now at NEOTECH.
Overview:
The Keeper DVR KC-DVR 3016 is a versatile and powerful digital video recorder designed for extensive surveillance applications. With the capacity to connect up to 16 cameras, this DVR is ideal for managing multiple video feeds simultaneously, making it perfect for large-scale security operations in commercial, industrial, and residential settings.
Product Description:
The KC-DVR 3016 supports various recording modes, including continuous, motion detection, and scheduled recording, allowing for flexible operation tailored to specific security needs. It utilizes advanced compression technology to ensure high-quality video recording with optimized storage usage. The system also supports remote viewing capabilities, enabling users to monitor their premises from anywhere via smartphone or computer.
Key Features:
- 16-Channel Video Input: Manage and record video from up to 16 cameras.
- High Compression Efficiency: Utilizes H.264 compression to maximize storage space without losing video quality.
- Remote Access: View live and recorded video remotely using the mobile app or web interface.
- Versatile Recording Modes: Includes options for continuous, motion-triggered, and scheduled recording.
- High-Resolution Playback: Supports high-resolution playback for clear and detailed footage.
- User-Friendly Interface: Easy-to-navigate menus for setup, recording, and playback.
Product Quality and Performance:
The Keeper DVR KC-DVR 3016 is built to offer reliable, long-term performance. It is housed in a durable case that can withstand the demands of a continuous operation environment. The system's hardware is optimized for low power consumption and minimal heat generation, ensuring stability and reducing wear over time.
Specifications:
- Video Compression: H.264
- Channels: 16
- Recording Resolution: Supports up to 1080p
- Network Interface: RJ45, supports remote viewing and control
- Hard Drive Support: Compatible with one or more HDDs (not included) for extensive video storage
- Backup Options: USB devices and network backup
- Operating System: Embedded Linux
Purpose of Use:
This DVR is suited for users needing comprehensive surveillance solutions, such as retail businesses, warehouses, schools, and residential complexes looking to enhance their security infrastructure.
How to Use:
Connect the DVR to your cameras, configure the recording settings via the on-screen menu, and connect it to a network for remote access. The system is designed for straightforward setup and can be managed directly through its interface or remotely via the dedicated app.
Supported Applications/Industries:
Ideal for various applications where multiple areas need to be monitored simultaneously, including retail environments, educational institutions, public spaces, and large residential properties.
Benefits & Compatibility:
- Enhanced Security: Offers extensive monitoring capabilities that help in enhancing overall security by covering multiple areas.
- Cost-Effective: Provides a comprehensive security setup without the need for multiple independent systems.
- Ease of Management: Simplifies the management of security footage with intuitive controls and flexible recording settings.
Warranty and FAQs:
Includes a standard manufacturer's warranty that covers hardware failures. NEOTECH provides additional customer support and extended warranty options.
Packaging/Weight/Dimension:
The package includes the KC-DVR 3016 unit, power adapter, mouse, and user manual. Packaging details ensure the product’s safety during transit.
Shop Today & Receive Your Delivery Across the UAE!
Order your Keeper DVR KC-DVR 3016 from NEOTECH and enjoy our efficient delivery service. Secure your premises with advanced, reliable surveillance technology.
Best Price Guarantee:
NEOTECH offers competitive pricing for the Keeper DVR KC-DVR 3016. Find a lower price elsewhere? We'll match it to ensure you get the best value.
After Sales Support:
Our dedicated team at NEOTECH is ready to assist with any setup or operational questions regarding the Keeper DVR KC-DVR 3016. We are committed to providing excellent customer service and ensuring your satisfaction.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the KC-DVR 3016 to help us improve our services and assist other customers in making informed decisions.
Stock Availability:
Please contact NEOTECH directly to confirm the availability of the Keeper DVR KC-DVR 3016. We strive to keep all models in stock for immediate delivery.
Get in Touch:
For more information about the Keeper DVR or additional support, contact our expert team at NEOTECH. We are dedicated to providing you with the highest level of service and expertise.
Disclaimer:
All information regarding the Keeper DVR KC-DVR 3016 is for general informational purposes only and may change. Verify all details with a NEOTECH representative before making a purchase. We are not responsible for any unintentional errors in product information. Prices and availability are subject to change without notice
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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