NEOTECH
STAR BSC10 RECEIPT PRINTER
STAR BSC10 RECEIPT PRINTER
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost checkout efficiency with the STAR BSC10 Receipt Printer, designed for rapid and reliable printing in retail and hospitality settings. Experience seamless operations with top-tier technology. Order your printer today!
Overview:
The STAR BSC10 Receipt Printer is tailored for high-volume environments where speed and reliability are paramount. Ideal for use in retail stores, restaurants, and hospitality venues, this printer is engineered to handle continuous receipt printing with ease, enhancing customer service and operational efficiency.
Product Description:
Elevate your transaction processing with the STAR BSC10, a receipt printer that combines high-speed output with reliability. This compact yet robust printer offers exceptional performance, making it a vital tool for businesses looking to improve their point-of-sale operations. With its easy-to-use features and durable design, the BSC10 is equipped to meet the demands of busy settings.
Key Features:
- High-Speed Printing: Delivers receipts at speeds up to 250 mm/second, reducing wait times and improving customer satisfaction.
- Exceptional Reliability: Engineered for durability, it withstands the rigors of heavy use in commercial environments.
- Compact Design: Fits neatly in tight spaces, perfect for cluttered counters in retail and hospitality.
- Easy to Operate: Features drop-in paper loading and an intuitive control panel, simplifying daily operations.
- Versatile Connectivity: Includes USB and Serial connections, offering flexibility in setup and integration.
Product Quality and Performance:
The STAR BSC10 Receipt Printer is constructed with high-quality components designed to offer long-lasting performance. It undergoes strict testing to ensure it can sustain continuous operation during peak business hours, providing businesses with a reliable printing solution.
Specifications:
- Type: Thermal Receipt Printer
- Print Method: Direct Thermal
- Print Speed: Up to 250 mm/second
- Connectivity: USB, Serial
- Paper Width: 80mm
- Dimensions: 142mm x 132mm x 202mm
- Weight: 1.72 kg
Purpose of Use:
This printer is ideally suited for retail shops, restaurants, bars, and other hospitality venues where quick, clear receipt printing is essential for fast-paced transactions and efficient customer service.
How to Use:
Set up the printer by connecting it to your POS system using the provided USB or Serial cables. Load the thermal paper roll into the printer. Configure the printer settings from your POS software to align with the printer’s capabilities, and begin printing receipts immediately.
Supported Industries:
The STAR BSC10 is particularly effective in retail, food service, and hospitality industries, where high-speed receipt printing is crucial for smooth operations and enhanced customer experience.
Benefits & Compatibility:
Improves checkout speeds, enhances customer interactions, and reduces the chance of errors during busy periods. Compatible with most POS systems that support USB or Serial connectivity.
Warranty and FAQs:
Comes with a two-year manufacturer's warranty, covering parts and labor. Additional support and FAQs are available on our website or through direct contact with our customer service team.
Packaging/Weight/Dimension:
Includes the printer, necessary cables, power supply, quick start guide, and a roll of thermal paper to get you started immediately. Packaged securely to ensure it arrives in perfect condition.
Shop Today & Receive Your Delivery Across the UAE!
Order your STAR BSC10 Receipt Printer now and transform your transaction efficiency. We offer rapid delivery services across the UAE to help you get started without delay.
Best Price Guarantee:
We are committed to offering the best prices for our printing solutions. If you find the STAR BSC10 at a lower price elsewhere, let us know, and we will match it.
After Sales Support:
Our dedicated support team is ready to assist with any setup issues or operational questions regarding the STAR BSC10, ensuring you can maximize the benefits of your new printer.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the STAR BSC10 to help us and others understand how the product performs in different settings.
Stock Availability:
Please contact us to verify stock availability before placing your order. Generally, this product is available for dispatch within 10-15 working days from order confirmation.
Get in Touch:
For any inquiries about the STAR BSC10 Receipt Printer or other questions, please contact our expert support team. We are committed to providing comprehensive product support and addressing any concerns you may have.
Disclaimer:
All information regarding the STAR BSC10 Receipt Printer on the NEOTECH website is provided for general informational purposes only and is subject to change. While we strive for accuracy, NEOTECH is not liable for any errors or omissions in the content. Customers are encouraged to verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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