NEOTECH
MSI KATANA 15 Gaming Laptop - 13th Gen i9-13900H, 32GB, 1TB SSD, NVIDIA GeForce RTX 4070 8GB, 15.6" FHD
MSI KATANA 15 Gaming Laptop - 13th Gen i9-13900H, 32GB, 1TB SSD, NVIDIA GeForce RTX 4070 8GB, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience elite gaming with the MSI Katana 15, equipped with a 13th Gen i9, RTX 4070, 32GB RAM, and a 1TB SSD. Unleash true power on its 15.6" FHD display.
Overview
The MSI Katana 15 is a high-performance gaming laptop designed to deliver top-tier gaming experiences. It features a 13th Gen Intel i9-13900H processor, NVIDIA GeForce RTX 4070 graphics, 32GB of RAM, and a 1TB SSD. This powerful combination is packed into a sleek chassis with a 15.6-inch FHD display, making it a formidable tool for serious gamers.
Product Description
The MSI Katana 15 is crafted for gamers who demand the best in performance and reliability. With its 13th Gen Intel i9-13900H processor and NVIDIA GeForce RTX 4070, it offers exceptional processing power and stunning graphics capabilities. The 32GB of RAM enhances multitasking and smooth gameplay, while the 1TB SSD provides ample storage for games and rapid load times. The 15.6-inch FHD display ensures sharp and vibrant visuals, perfect for immersive gaming sessions. Whether you're battling it out in the latest AAA titles or working on intensive multimedia projects, the MSI Katana 15 is built to exceed expectations.
Key Features
- High-End Processor: 13th Gen Intel i9-13900H for ultimate gaming and multitasking performance.
- Advanced Graphics: NVIDIA GeForce RTX 4070 8GB for superior graphical fidelity and fluid visuals.
- Ample Memory and Storage: 32GB RAM and 1TB SSD for seamless multitasking and extensive storage.
- Vivid Display: 15.6-inch FHD screen delivers crisp, clear images and a wide color range.
- Sleek Design: Modern aesthetics, built for durability and performance.
Product Quality and Performance
The MSI Katana 15 is designed with precision, incorporating a robust cooling system that effectively manages heat to maintain peak performance. Its build quality ensures durability, making it suitable for both intense gaming sessions and daily productivity tasks.
Specifications
- Processor: Intel Core i9-13900H
- Graphics: NVIDIA GeForce RTX 4070 8GB
- Memory: 32GB RAM
- Storage: 1TB SSD
- Display: 15.6-inch FHD (1920x1080)
- Operating System: Windows 11 Home
- Battery Life: Up to 7 hours
- Weight: 2.3 kg
- Dimensions: 359 x 254 x 24.9 mm
Purpose of Use
Perfect for gamers, streamers, and content creators who need high performance to handle the most demanding games and applications. It is also ideal for professional use where powerful computing capabilities are required.
How to Use
Optimize your MSI Katana 15 by keeping your software and drivers up to date. Utilize MSI's custom software to fine-tune your settings for the best personal gaming experience. Regular maintenance of the cooling system will ensure consistent performance.
Supported OS/Application/Industries
This laptop is capable of running advanced gaming, graphic design, video editing, and various professional applications with ease, supporting industries such as gaming, media production, and software development.
Benefits & Compatibility
- Enhanced Gaming Experience: Delivers detailed, high-resolution gaming with minimal lag.
- Efficient Productivity: Handles multiple applications and large files without slowdown.
- Connectivity Options: Includes multiple ports for peripherals and external displays.
Warranty and FAQs
Includes a 1-year warranty that covers manufacturing defects. Visit our FAQ section for insights into care, optimization, and troubleshooting.
Packaging/Weight/Dimension
Your MSI Katana 15 will arrive in secure, environmentally responsible packaging that includes the laptop, a power adapter, and all necessary documentation to ensure a safe and sustainable delivery.
Shop Today & Receive Your Delivery Across the UAE!
Order your MSI Katana 15 now and enjoy swift, reliable delivery throughout the UAE. Elevate your gaming and professional capabilities with this high-performance laptop.
Best Price Guarantee
We offer the MSI Katana 15 at the best possible price. If you find it cheaper elsewhere, we will match it, ensuring you get the best value for your purchase.
After Sales Support
Our expert support team is available to assist with any post-purchase inquiries, providing comprehensive service to ensure your satisfaction with the MSI Katana 15.
Request for Customer Reviews and Testimonials
We encourage you to share your experiences with the MSI Katana 15 to help us improve and assist other customers in making informed decisions.
Stock Availability
Before placing your order, please contact us to confirm the availability of the MSI Katana 15. Stock levels can vary, and confirming availability helps ensure prompt delivery.
Get in Touch
For more information on the MSI Katana 15 or for assistance with your purchase, please contact our customer service. We are here to provide detailed support and ensure you make the most of your investment.
Disclaimer
Specifications and availability for the MSI Katana 15 are subject to change without notice. Always confirm details with our sales team before making a purchase. Images are for illustrative purposes only and may not depict the actual product accurately. Verify all product details with customer service to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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