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NEOTECH

MICROSOFT ZIA-00035 SURFACE PRO Copilot+ Laptop - Qualcomm Snapdragon X Elite, 16GB, 512GB SSD, 13" (2880 x 1920) Touch X360

MICROSOFT ZIA-00035 SURFACE PRO Copilot+ Laptop - Qualcomm Snapdragon X Elite, 16GB, 512GB SSD, 13" (2880 x 1920) Touch X360

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Unlock exceptional productivity with the Microsoft Surface Pro Copilot+ Laptop ZIA-00035. Featuring a Qualcomm Snapdragon X Elite processor, 16GB RAM, 512GB SSD, and a 13" (2880 x 1920) Touch X360 display. Perfect for professionals who value versatility and power.


Overview:

The Microsoft Surface Pro Copilot+ Laptop, model ZIA-00035, is designed for professionals who need a high-performance laptop with the versatility of a tablet. This model is equipped with the Qualcomm Snapdragon X Elite processor, 16GB of RAM, and a 512GB SSD. The 13-inch Touch X360 display offers both exceptional clarity and the flexibility to use the laptop in various modes, making it perfect for presentations, creative work, and more.

Product Description:

The Surface Pro Copilot+ redefines professional computing with its powerful Qualcomm Snapdragon X Elite processor, capable of handling demanding applications with ease. The 16GB of RAM allows for effortless multitasking, while the 512GB SSD provides ample storage for all your files with quick access. The 13-inch touchscreen can rotate fully, offering tablet functionality with laptop performance, all in one device. The high resolution of 2880 x 1920 ensures that visuals are sharp and engaging, ideal for graphic design, detailed data analysis, and watching high-definition content.

Key Features:

  • High-Efficiency Processor: Qualcomm Snapdragon X Elite, designed for advanced multitasking and power efficiency.
  • Ample Memory and Storage: 16GB RAM and 512GB SSD for seamless operation and extensive storage.
  • Versatile Touch X360 Display: 13-inch touchscreen with a high resolution of 2880 x 1920, capable of rotating to tablet mode for dynamic use in any setting.
  • Sleek and Portable: Lightweight design that does not compromise on power or functionality.
  • Windows Compatibility: Runs the latest Windows operating system, ensuring compatibility with a wide range of applications.
  • Connectivity Options: Includes Wi-Fi, Bluetooth, and USB-C for comprehensive connectivity solutions.

Product Quality and Performance:

Constructed with premium materials, the Surface Pro Copilot+ is built to last and withstand the rigors of daily professional use. It is tested extensively to ensure reliability and durability, making it a dependable choice for busy professionals who require a robust device for their computing needs.

Specifications:

  • Processor: Qualcomm Snapdragon X Elite
  • Memory: 16GB RAM
  • Storage: 512GB SSD
  • Display: 13-inch Touch X360 (2880 x 1920)
  • Operating System: Windows
  • Connectivity: Wi-Fi, Bluetooth, USB-C

Purpose of Use:

Ideal for business professionals, creative individuals, and educators who require a powerful, versatile computing solution that adapts to different environments and tasks. Whether it’s delivering presentations, performing graphic-intensive tasks, or handling administrative work, this laptop is equipped to manage it all.

How to Use:

Use the powerful Snapdragon X Elite processor for demanding software applications, switch between laptop and tablet modes with the X360 display for presentations or creative work, and utilize the touchscreen for enhanced interactivity during your projects.

Supported OS/Application/Industries:

The Surface Pro Copilot+ is particularly well-suited for applications requiring high processing power and detailed visual work, such as graphic design, video editing, and software development. It's also ideal for business analytics and project management across various industries.

Benefits & Compatibility:

  • Robust Processing Power: Tackles demanding applications and multitasks with ease.
  • Interactive and Flexible Display: Enhances productivity with intuitive touch controls and convertible design.
  • Portable and Stylish: Combines functionality with elegance, suitable for professional and creative environments.

Warranty and FAQs:

Includes a standard one-year warranty covering technical defects and malfunctions. Extensive FAQs and customer support are available to help with any operational queries or issues.

Packaging/Weight/Dimension:

The device is packaged securely to ensure protection during shipping and is designed to be environmentally friendly and portable for professionals on the go.

Shop Today & Receive Your Delivery:

Order your Microsoft Surface Pro Copilot+ Laptop today for fast, reliable delivery. Experience the blend of high performance and exceptional flexibility that this device offers.

Best Price Guarantee:

We offer competitive pricing on the Surface Pro Copilot+. If you find a lower price elsewhere, we will match it, ensuring you get the best value for your investment.

After Sales Support:

Our comprehensive after-sales support guarantees you get the most out of your purchase with minimal hassle. Whether you need help with setup, troubleshooting, or optimizing your device's performance, our team is here to assist.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the Surface Pro Copilot+ to help us improve our service and assist other customers in making informed decisions.

Stock Availability:

Please contact us to verify the availability of the Microsoft Surface Pro Copilot+ Laptop. We strive to keep our inventory accurate and up-to-date to serve you better.

Get in Touch:

For any inquiries about the Surface Pro Copilot+ or for additional assistance, please contact our customer service team. We are ready to assist with any questions or support needs you may have.

Disclaimer:

All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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