NEOTECH
TSC Alpha Series 2-Inch Performance
TSC Alpha Series 2-Inch Performance
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the TSC Alpha Series 2-Inch Portable Barcode Printer, designed for high-performance, on-the-go label printing. Ideal for retail, logistics, warehousing, and field service applications.
Overview:
The TSC Alpha Series 2-Inch Performance Portable Barcode Printer is a compact and robust mobile printing solution for professionals who need reliable label printing in various environments. With its lightweight design, high-speed printing capabilities, and durable construction, the TSC Alpha Series is perfect for retail, warehousing, logistics, and field service applications where efficiency and mobility are essential.
Product Description:
The TSC Alpha Series 2-Inch Performance Portable Barcode Printer offers exceptional portability and printing capabilities in a compact and lightweight form factor. This printer is ideal for mobile applications, providing quick, high-quality label printing wherever you go. The 2-inch print width accommodates a variety of label sizes, and the high-speed printing ensures fast and efficient output, reducing downtime and improving productivity.
Built to withstand harsh conditions, the Alpha Series printer features a rugged design that meets IP54 standards for dust and water resistance and is drop-tested up to 5 feet (1.5 meters). It includes a long-lasting battery, making it ideal for extended use in the field. The printer’s user-friendly interface and versatile connectivity options, including Bluetooth, USB, and optional Wi-Fi, make it easy to integrate into various mobile setups.
Key Features:
- Portable Design: Lightweight and compact, making it ideal for mobile printing needs across various industries.
- High-Speed Printing: Capable of printing up to 4 inches per second, allowing for quick and efficient label production on the go.
- 2-Inch Print Width: Supports various label sizes, providing flexibility for different printing applications.
- Durable Construction: Built to withstand tough conditions with an IP54-rated casing for dust and water resistance and drop-tested up to 5 feet (1.5 meters).
- Versatile Connectivity: Supports Bluetooth, USB, and optional Wi-Fi for seamless integration with multiple devices and systems.
- Long Battery Life: Equipped with a high-capacity rechargeable battery for extended use in mobile operations.
- Easy Media Loading: Clamshell design allows for quick and easy media loading, minimizing downtime.
Product Quality and Performance:
The TSC Alpha Series 2-Inch Performance Portable Barcode Printer is engineered for reliability and high-quality printing in a portable format. Its rugged construction ensures durability in various environments, while the advanced printing technology delivers crisp, clear labels quickly and efficiently. The printer’s versatile connectivity options and long battery life make it an excellent choice for mobile professionals in retail, warehousing, logistics, and field service, offering flexibility and performance in a compact device.
Specifications:
- Brand: TSC
- Model: Alpha Series 2-Inch Performance Portable Barcode Printer
- Print Width: 2 inches (50.8 mm)
- Print Speed: Up to 4 inches per second (102 mm/s)
- Print Resolution: 203 dpi (dots per inch)
- Connectivity: Bluetooth, USB, Optional Wi-Fi
- Battery: Rechargeable 7.4V 2500mAh Li-ion battery
- Media Types: Continuous, die-cut, receipt, black mark, and notch
- Durability: IP54-rated for dust and water resistance, drop-tested up to 5 feet (1.5 meters)
- Dimensions: 4.5" x 3.7" x 2.5" (L x W x H)
- Weight: 1.5 lbs (0.68 kg)
Purpose of Use:
The TSC Alpha Series 2-Inch Performance Portable Barcode Printer is designed for professionals who need a reliable and portable printing solution for mobile applications. This printer is perfect for use in retail environments for price marking, in warehousing for inventory labeling, in logistics for shipping and receiving, and in field service for on-the-spot label printing. Its compact design and durable construction make it an excellent choice for fast, accurate label printing in various settings.
How to Use:
- Charge the Battery: Ensure the printer is fully charged using the included charger to maximize operation time.
- Load Media: Open the printer’s clamshell design to load the desired label media, ensuring proper alignment for accurate printing.
- Connect the Printer: Pair the printer with your device using Bluetooth, USB, or optional Wi-Fi connectivity to establish a connection for printing.
- Install Software: Install the necessary software on your device to manage printing tasks and adjust settings.
- Configure Printer Settings: Use the device interface to configure print speed, resolution, and media type according to your needs.
- Start Printing: Send print jobs directly from your software application to begin high-speed mobile label printing.
Benefits & Compatibility:
- Mobility and Convenience: Compact and lightweight, ideal for mobile printing needs across various industries.
- Durable and Reliable: Built to withstand harsh environments, ensuring longevity and consistent performance.
- Flexible Connectivity: Easily integrates with multiple devices and systems through Bluetooth, USB, and optional Wi-Fi.
- Versatile Media Compatibility: Supports various label types, making it suitable for a wide range of applications.
Warranty and FAQs:
The TSC Alpha Series 2-Inch Performance Portable Barcode Printer comes with a standard one-year limited warranty. For more information on setup, troubleshooting, and maintenance, please refer to the user manual or contact our support team.
Packaging/Weight/Dimension:
The TSC Alpha Series Portable Printer is securely packaged to ensure safe delivery and easy handling.
- Weight: 1.5 lbs (0.68 kg)
- Dimensions: 4.5" x 3.7" x 2.5" (L x W x H)
Shop Today & Receive Your Delivery:
Order the TSC Alpha Series 2-Inch Performance Portable Barcode Printer today for fast delivery and enhance your workflow with a high-performance mobile printing solution.
Best Price Guarantee:
We offer the best price guarantee on the TSC Alpha Series 2-Inch Performance Portable Barcode Printer, ensuring you receive the highest value for a premium mobile printing device. Shop confidently, knowing you're getting the best deal available.
After-Sales Support:
Our dedicated after-sales support team is available to assist with any questions or issues, ensuring your complete satisfaction with your TSC Alpha Series Printer purchase.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the TSC Alpha Series 2-Inch Performance Portable Barcode Printer to help other customers find the perfect mobile printing solution for their needs.
Stock Availability:
The TSC Alpha Series 2-Inch Performance Portable Barcode Printer is in stock and ready for immediate shipping. Order now to improve your workflow with this durable, high-performance printer.
Get in Touch:
For more information or assistance, please contact our support team via phone or email. We are here to help with any inquiries.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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