NEOTECH
Zebra PS20
Zebra PS20
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate the shopping experience with the Zebra PS20 Personal Shopper Device. Designed for retail, it offers fast scanning, easy navigation, and personalized customer service.
Overview:
The Zebra PS20 is a state-of-the-art personal shopper device designed to transform the retail environment by enhancing customer satisfaction and streamlining the shopping process. This handheld device empowers customers with instant access to product information, availability, and special offers, making shopping more efficient and enjoyable.
Product Description:
The Zebra PS20 sets a new standard for personal shopping devices, integrating high-performance barcode scanning with a user-friendly interface and robust connectivity features. It runs on the Android platform, providing a familiar experience to users while offering customizable options for retailers to deliver targeted content and services. With its durable design and extended battery life, the PS20 is equipped to handle the demands of a full shopping day without interruption.
Key Features:
- High-Efficiency Barcode Scanning: Quick and accurate scanning of all standard barcodes to enhance the shopping experience.
- Android Operating System: Intuitive and customizable interface that caters to both customer needs and retailer branding.
- Durable Design: Built to withstand daily use in a retail environment, including accidental drops and contact with water and dust.
- Wireless Connectivity: Seamless integration with in-store Wi-Fi systems for real-time product information and updates.
- Personalized Promotions: Capability to receive targeted offers and promotions directly on the device, enhancing customer engagement.
Product Quality and Performance:
The PS20 is rigorously tested to meet Zebra's high standards for durability and performance, ensuring it can withstand the wear and tear of everyday retail use. It provides reliable functionality that enhances shopping efficiency, reduces staff workload by answering common customer inquiries, and increases overall store sales through direct marketing tools.
Specifications:
- Operating System: Android with enterprise-level security features.
- Display: Bright, clear touchscreen display optimized for indoor and outdoor reading.
- Connectivity: Full wireless capabilities including Wi-Fi and Bluetooth.
- Battery Life: Long-lasting battery designed for extended use throughout the shopping day.
Purpose of Use:
Ideal for supermarkets, large retail stores, and specialty shops, the Zebra PS20 enhances the shopping experience by providing customers with direct access to store maps, product locations, detailed product information, and personalized promotions.
How to Use:
Customers can pick up a PS20 device upon entering the store, scan their shopping list or items of interest, and receive guided directions and product suggestions throughout their visit. The device is straightforward to operate, with no complicated procedures, making it accessible for all age groups.
Supported OS/Application/Industries:
The device supports various retail applications that can enhance shopping experiences, such as price checking, product comparisons, electronic couponing, and loyalty programs. It is particularly beneficial in environments where customer engagement and satisfaction are priorities.
Benefits & Compatibility:
The PS20 enhances the customer journey by providing immediate access to the information shoppers need to make informed decisions. It integrates smoothly with existing retail management systems, allowing for easy implementation and support.
Warranty and FAQs:
Comes with a standard one-year warranty. A comprehensive FAQ section is available to help users troubleshoot common issues and maximize the utility of their device.
Packaging/Weight/Dimension:
Packaged with essential accessories including a charging cradle and USB cable. Its lightweight, ergonomic design makes it easy to carry and use for extended periods.
Shop Today & Receive Your Delivery Across the UAE!
Order the Zebra PS20 today and offer your customers an enhanced shopping experience. Our reliable delivery services ensure that the device reaches you quickly and ready for immediate deployment.
Best Price Guarantee:
We offer competitive pricing on the Zebra PS20. If you find a lower price elsewhere, we'll match it, ensuring you always get the best deal.
After Sales Support:
Our expert team is available to provide robust after-sales support to help you integrate and maintain the PS20 in your retail environment effectively.
Request for Customer Reviews and Testimonials:
We encourage users to share their experiences with the Zebra PS20, aiding others in understanding the benefits and real-world applications of this innovative device.
Stock Availability:
Please contact us directly to verify the availability of the Zebra PS20. We aim to keep a comprehensive inventory to meet your immediate business needs.
Get in Touch:
For more information or assistance with your Zebra PS20 purchase, our customer service team is ready to help. Contact us for any inquiries or support needs.
Disclaimer:
All information provided about the Zebra PS20 is for general informational purposes only and is subject to change. While we strive for accuracy, please confirm specific product details like pricing and specifications with our sales team before making a purchase. Images are for illustration purposes and may not accurately depict the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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