NEOTECH
Zebra TC52ax-HC Healthcare Android Handheld Mobile Computer with Integrated 2D Scanner
Zebra TC52ax-HC Healthcare Android Handheld Mobile Computer with Integrated 2D Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize clinical efficiency with the Zebra TC52ax-HC, a healthcare-optimized Android handheld mobile computer, designed for seamless data capture and patient care.
Overview
The Zebra TC52ax-HC is a healthcare-specific handheld mobile computer that combines the advanced functionality of Android with a durable, sanitary design suited for medical environments. This device is perfect for clinicians and healthcare staff who need reliable, quick data capture capabilities to improve patient care and operational efficiency.
Product Description
This mobile computer features a disinfectant-ready design, enabling frequent cleaning without degrading the integrity of the device, making it ideal for environments where hygiene is paramount. Equipped with a powerful integrated 2D scanner, the TC52ax-HC excels in capturing complex medical data swiftly, from patient IDs to medication labels, enhancing safety and accuracy in patient treatment.
Key Features
- Android Operating System: Provides a secure, intuitive platform with extensive support for medical applications.
- Integrated 2D Barcode Scanner: Ensures accurate data capture for patient records, medication administration, and specimen collection.
- Healthcare-Grade Materials: Constructed with materials resistant to various disinfectants, supporting rigorous hygiene practices.
- IP65 and IP68 Dust and Water Resistance: Offers robust protection against environmental factors typical in healthcare settings.
- Long Battery Life: Features a high-capacity battery tailored for long shifts and critical use without constant recharges.
Product Quality and Performance
The TC52ax-HC is built to handle the demands of a healthcare environment with its high durability and efficient performance. It supports healthcare professionals by providing a tool that enhances data accuracy, reduces errors, and maintains patient safety through advanced technology and easy integration into existing systems.
Specifications
- Dimensions: 155 x 75 x 18 mm
- Weight: 249 grams
- Display: 5-inch HD touchscreen optimized for readability and touch sensitivity
- Operating System: Android with updates to maintain security and performance
- Battery: Extended-life battery suitable for continuous, uninterrupted use
- Connectivity: Full wireless capabilities including Wi-Fi, Bluetooth, and optional 4G LTE
Purpose of Use
The TC52ax-HC is particularly useful for nurses, doctors, and administrative staff in hospitals, clinics, and other healthcare facilities. It streamlines processes such as patient check-ins, medication dispensing, and lab results management, ensuring that all data handled is precise and quickly accessible.
How to Use
To start using the Zebra TC52ax-HC, fully charge the device, power it on, and follow the setup instructions to connect to your facility's network and configure necessary healthcare applications. Utilize its scanning feature to enhance patient intake processes, medication tracking, and other critical healthcare operations.
Supported OS/Application/Industries
This device is tailored for the healthcare industry, supporting applications that require frequent and reliable scanning, data security, and mobile communication. Its compatibility with Android allows for the use of numerous healthcare apps designed to facilitate patient care and facility management.
Benefits & Compatibility
- Enhanced Patient Care: Quick scanning and data access reduce wait times and improve the accuracy of patient treatments.
- Durability and Hygiene: Specially designed to withstand frequent cleaning and tough healthcare environments.
- User-Friendly: Offers a simple interface and ergonomic design to minimize user fatigue during long shifts.
Warranty and FAQs
Comes with a standard one-year warranty covering defects and malfunctions, with extended warranty options available for comprehensive coverage and support.
Packaging/Weight/Dimension
Includes the mobile computer, battery, charging accessories, and documentation, ensuring it is ready to use right out of the box.
Shop Today & Receive Your Delivery Across Various Locations!
Purchase the Zebra TC52ax-HC today for reliable delivery and enhance your healthcare facility's operational capabilities immediately.
Best Price Guarantee
We offer competitive pricing on the Zebra TC52ax-HC. Find a lower price elsewhere, and we will match it to ensure you receive the best value.
After Sales Support
Our dedicated customer service team is available to help with any post-purchase inquiries or issues, ensuring your device continues to perform optimally.
Request for Customer Reviews and Testimonials
We encourage users to share their experiences with the Zebra TC52ax-HC to assist others in making informed decisions and to help us continue improving our products and services.
Stock Availability
Please contact us to confirm the availability of the Zebra TC52ax-HC before placing your order to ensure timely delivery based on your needs.
Get in Touch
For more information about the Zebra TC52ax-HC or any other inquiries, our expert team is ready to assist you. Contact us today to discover how this healthcare-specific mobile computer can transform your operations.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustrative purposes only and may not accurately represent the actual product. Always verify product details, including specifications and prices, with our sales team before making a purchase. Changes in product features, availability, and pricing may occur without prior notification
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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