NEOTECH
ZYWELL ZM01 - U+S+W thermal wifi printer with battery and receipts paper portable mobile printer
ZYWELL ZM01 - U+S+W thermal wifi printer with battery and receipts paper portable mobile printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your transactions with the Zywell ZM01 USW, a portable thermal printer equipped with Wi-Fi, a long-lasting battery, and receipt paper. Ideal for mobile sales and services. Available now!
Overview:
The Zywell ZM01 USW is a fully-equipped portable thermal printer that enhances mobile transaction capabilities with its Wi-Fi connectivity, integrated battery, and included receipt paper. This device is perfect for businesses that require on-the-go printing without compromising on speed or quality.
Product Description:
Tailored for high mobility, the Zywell ZM01 USW offers a reliable printing solution for various mobile environments, such as markets, food trucks, and outdoor events. It features robust Wi-Fi connectivity, allowing seamless integration with any mobile POS system. The built-in battery ensures continuous operation throughout the day, while the inclusion of receipt paper allows for immediate setup and use.
Key Features:
- Wireless Connectivity: Utilizes Wi-Fi to connect effortlessly with mobile devices and POS systems.
- Portable Design: Compact and lightweight, making it easy to carry and use anywhere.
- Long Battery Life: Supports extended operational periods, ideal for day-long events.
- Ready to Use: Comes with receipt paper for instant printing right out of the box.
Product Quality and Performance:
Designed to meet the rigorous demands of mobile businesses, the Zywell ZM01 USW provides fast and reliable printing with a durable build that withstands daily use. Its thermal printing technology ensures clear and legible receipts, enhancing customer satisfaction and streamlining sales processes.
Specifications:
- Dimensions: 6" x 3.5" x 2.6"
- Weight: 500 grams
- Print Width: 80mm
- Resolution: 203 DPI
- Print Speed: 100mm/s
- Connectivity: USB, Serial, Wi-Fi
- Battery: 2800 mAh rechargeable
Purpose of Use:
This printer is ideal for any mobile setup requiring quick, efficient receipt printing, such as mobile sales, event ticketing, and logistic operations. Its wireless capability and portability make it perfect for environments where space and convenience are crucial.
How to Use:
Charge the printer, connect it to your device via Wi-Fi, load the provided receipt paper, and begin printing. The Zywell ZM01 USW is designed for ease of use, allowing you to focus on your customers without worrying about technical difficulties.
Supported OS/Application/Industries:
The Zywell ZM01 USW is compatible with most operating systems, including iOS, Android, and Windows, making it suitable for a variety of business applications in retail, hospitality, and service industries.
Benefits & Compatibility:
- Immediate Setup: Ready to print with included receipt paper.
- Energy Efficient: Thermal technology reduces power consumption.
- Adaptable: Works seamlessly across different devices and operating systems.
Warranty and FAQs:
Zywell provides a one-year warranty on the ZM01 USW, ensuring protection against manufacturing defects. For more detailed support, visit our FAQ section or contact our customer service team.
Shop Today & Receive Your Delivery Across the UAE!
Order the Zywell ZM01 USW today and take advantage of our reliable delivery services throughout the UAE. Equip your business with this top-tier portable printer to enhance efficiency and mobility.
Best Price Guarantee:
NEOTECH guarantees the best price for the Zywell ZM01 USW. Find it cheaper elsewhere, and we will match it, ensuring you receive the best possible deal.
After Sales Support:
Our commitment to your satisfaction extends beyond the sale. NEOTECH provides comprehensive after-sales support for the Zywell ZM01 USW, assisting with any queries or issues to ensure your printing operations run smoothly.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Zywell ZM01 USW. Your feedback is invaluable in helping us improve our products and services.
Stock Availability:
Please contact us to confirm the availability of the Zywell ZM01 USW before placing your order. We aim to maintain our inventory to meet your immediate needs, with most items available within 10-15 working days.
Get in Touch:
For additional information about the Zywell ZM01 USW or other inquiries, our expert team is here to help. Contact us today to ensure you have all the support you need for your mobile printing needs.
Disclaimer:
All information on the NEOTECH website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify all details with our sales team before making a purchase, as prices and specifications are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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