NEOTECH
Datalogic Magellan VS3410VSi, 2D, multi-IF, kit (USB)
Datalogic Magellan VS3410VSi, 2D, multi-IF, kit (USB)
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The Datalogic Magellan VS3410VSi 2D Multi-Interface Barcode Scanner Kit (USB) is engineered to deliver high-performance scanning in various environments. This versatile scanner offers fast, accurate reading of 1D and 2D barcodes, making it an ideal solution for retail, healthcare, and industrial applications. The multi-interface capabilities ensure seamless integration with existing systems, enhancing operational efficiency and user satisfaction.
Key Features:
- High-Performance 2D Scanning: Utilizing advanced imaging technology, the VS3410VSi provides rapid and precise scanning of both 1D and 2D barcodes, including those displayed on screens.
- Multi-Interface Connectivity: The scanner supports multiple interfaces (USB, RS-232, Ethernet), allowing easy integration with various systems and enhancing operational flexibility.
- Robust and Durable Design: Built to withstand rigorous daily use, the VS3410VSi features a durable construction that ensures long-term reliability.
- User-Friendly Operation: The intuitive design and presentation mode facilitate easy use, reducing the need for extensive training and speeding up the scanning process.
- Eco-Friendly Construction: Emphasizing sustainability, the scanner is made from eco-friendly materials, reducing its environmental impact.
Product Quality and Performance:
The Datalogic Magellan VS3410VSi stands out for its exceptional quality and performance. It meets stringent industry standards, providing reliable and consistent scanning results. User testimonials highlight its efficiency and ease of use, making it a preferred choice for various professional settings.
Specifications:
- Dimensions: 14.6 x 9.7 x 15.3 cm
- Weight: 485 g
- Light Source: Multiple LEDs
- Power Supply: 5V DC
- Material Composition: Sustainable plastics
Purpose of Use:
Ideal for retail point-of-sale, healthcare patient identification, and industrial inventory management, the VS3410VSi addresses the need for efficient and versatile barcode scanning. Its robust design and multi-interface capabilities make it suitable for various operational requirements.
How to Use:
- Setup: Connect the scanner to your system using the included USB cable or other compatible interfaces.
- Operation: Place the scanner in the desired location. Present the barcode to the scanner; it will automatically detect and read the code.
- Maintenance: Regularly clean the scanner window with a soft, dry cloth. Avoid exposure to excessive dust and moisture.
Supported OS/Application/Industries:
- Operating Systems: Windows, macOS, Linux
- Applications: Retail POS systems, healthcare information systems, industrial inventory management software
- Industries: Retail, healthcare, industrial, logistics
Benefits & Compatibility:
- Energy Efficiency: Designed for low power consumption, reducing operational costs.
- Wide Compatibility: Integrates easily with various systems, enhancing operational flexibility.
- Increased Productivity: Accelerates scanning processes, improving efficiency and user satisfaction.
Warranty and FAQs:
- Warranty: One-year comprehensive coverage.
- FAQs: For common questions, refer to the Neotech product services page. Contact our sales representative for further assistance.
Delivery Services (UAE):
We offer reliable and timely delivery services throughout the UAE, covering major cities and emirates. Our commitment to swift and secure delivery ensures your product arrives in perfect condition.
After Sales Support:
Customer satisfaction is our priority. We provide exceptional after-sales support to address any issues and ensure a seamless user experience.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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