NEOTECH
1+1 Pocket Multi-Currency Discriminator
1+1 Pocket Multi-Currency Discriminator
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your currency handling with the 1+1 Pocket Multi-Currency Discriminator. Ideal for banks, retail, and casinos requiring accurate, multi-currency processing.
Overview:
The 1+1 Pocket Multi-Currency Discriminator is a high-performance money handling device designed to optimize currency sorting and authentication processes. This advanced tool is capable of recognizing, counting, and sorting multiple currencies, making it an essential asset for businesses that deal with diverse monetary transactions such as international banks, exchange bureaus, and large retail environments.
Product Description:
This discriminator features a dual-pocket design that allows for uninterrupted processing, where one pocket is dedicated to sorting while the other catches rejected or suspect notes. It supports various currencies, offering flexibility and efficiency in high-volume settings. Enhanced with the latest recognition technology, it provides quick and reliable authentication to prevent counterfeiting, ensuring that your business operations are both accurate and secure.
Key Features:
- Multi-Currency Recognition: Can identify and sort multiple currencies, adapting to global business needs.
- Dual-Pocket Design: Ensures continuous operation by segregating suspect notes without interrupting the counting process.
- High-Speed Processing: Capable of handling large volumes of notes with speed and precision.
- Advanced Counterfeit Detection: Equipped with UV, MG, IR, and CIS technologies to detect counterfeit notes effectively.
- Intuitive User Interface: Features an easy-to-navigate control panel with a clear display, simplifying the training and usage process.
Product Quality and Performance:
The 1+1 Pocket Multi-Currency Discriminator is built to industrial standards, designed for durability and sustained heavy use. Its precision mechanics and sophisticated software guarantee high accuracy and reliability, reducing the risk of errors and fraud in financial transactions.
Specifications:
- Currency Capability: Supports multiple international currencies
- Counting Speed: Up to 1,200 notes per minute
- Detection Technology: UV (Ultraviolet), MG (Magnetic), IR (Infrared), and CIS (Contact Image Sensor)
- Hopper Capacity: 500 new notes, 300 old notes
- Dimensions: Compact design suitable for small to medium-sized operations spaces
Purpose of Use:
Ideal for businesses that require efficient and reliable currency handling, such as banks, casinos, and large retail stores. It is particularly useful in environments where transactions involve multiple currencies and the risk of counterfeit notes is high.
How to Use:
- Setup: Place the machine on a stable surface and connect it to a power source.
- Loading Notes: Load the notes into the hopper. The machine will automatically start sorting and counting.
- Adjust Settings: Select the desired currencies and detection settings through the control panel.
- Operation: Monitor the sorting process; suspect notes will be diverted to the rejection pocket for further inspection.
- Maintenance: Regularly clean the sensors and update the software as required to maintain optimal performance.
Supported Applications/Industries:
This device is invaluable for international banking, currency exchange, tourism sectors, and anywhere robust currency sorting and detection is crucial.
Benefits & Compatibility:
- Efficiency: Increases processing speed and accuracy, reducing manpower costs and operational downtime.
- Security: Enhances security measures with state-of-the-art counterfeit detection.
- Versatility: Adapts easily to different operational scales and requirements.
Warranty and FAQs:
Comes with a comprehensive warranty that covers parts and labor for a specified period. FAQs and technical support are readily available to assist with any operational queries.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to prevent damage during transit.
- Weight: Designed to be robust yet manageable for easy relocation if necessary.
- Dimensions: Optimal size for use in both compact and extensive operational setups.
Shop Today & Receive Your Delivery:
Order the 1+1 Pocket Multi-Currency Discriminator today to enhance the efficiency and security of your currency transactions. Expect swift delivery and exceptional customer support.
Best Price Guarantee:
We offer competitive pricing on our currency discriminators. Find a lower price elsewhere? We'll match it.
After Sales Support:
Our dedicated support team is available to ensure you get the most out of your investment, providing guidance on setup, usage, and maintenance.
Request for Customer Reviews and Testimonials:
We value your feedback and encourage you to share your experience with the 1+1 Pocket Multi-Currency Discriminator to help us continue to improve our offerings.
Stock Availability:
Contact our customer service for the latest information on availability and to inquire about bulk purchases.
Get in Touch:
For more details or assistance with your 1+1 Pocket Multi-Currency Discriminator, please contact our support team.
Disclaimer:
Product specifications and availability are subject to change without notice. Always verify details with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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