NEOTECH
Terminal Depot 4 3/8" x 127' Thermal Paper Rolls
Terminal Depot 4 3/8" x 127' Thermal Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Opt for Terminal Depot 4 3/8" x 127' Thermal Paper Rolls for exceptional print clarity in wide-format printers. Ideal for POS systems, kiosk printers, and public service terminals. Secure your supply today!
Overview:
The Terminal Depot 4 3/8" x 127' Thermal Paper Rolls are engineered to provide superior printing performance for wide-format printers used in POS systems, kiosks, and public service terminals. These rolls ensure crisp, clear prints that are essential for detailed receipts, tickets, and other wide-format documents.
Product Description:
Expand your printing capabilities with Terminal Depot 4 3/8" x 127' Thermal Paper Rolls, specifically designed for larger print jobs that require exceptional detail and clarity. These thermal rolls are BPA-free, offering high-quality, smudge-proof printing without the need for ink.
Key Features:
. Wide-Format Paper: Perfect for printing larger receipts, tickets, and summaries.
. High-Quality Thermal Coating: Ensures sharp, high-contrast prints.
. Smudge-Free & Jam-Free: Reduces maintenance and increases efficiency.
. Eco-Friendly: Made without BPA, supporting environmental sustainability.
Product Quality and Performance:
Terminal Depot's thermal paper is selected for its ability to react crisply to heat from the printer head, ensuring detailed and durable prints. The wider width accommodates more information, making it ideal for settings where detail is crucial, such as event ticketing or detailed financial summaries.
Specifications:
- Paper Type: Thermal
- Width: 4 3/8 inches
- Length: 127 feet
- Core Size: Standard for easy installation
- Compatibility: Suitable for all wide-format thermal printers that accept this width
Purpose of Use:
Ideal for businesses and facilities that require wide-format printing, including:
. Event Venues
. Transportation Hubs
. Retail Stores
. Hospitality Locations
How to Use:
- Confirm printer compatibility with 4 3/8" wide rolls.
- Open the printer’s paper compartment.
- Remove any existing paper roll.
- Place the new Terminal Depot Thermal Paper Roll into the compartment, ensuring the paper feeds from the bottom.
- Close the compartment and run a test print to ensure proper installation.
Supported Industries:
. Entertainment and Sports Venues
. Airports and Transit Systems
. Large Retail Outlets
. Hotels and Large Service Centers
Benefits & Compatibility:
. Enhanced Printing Area: Allows for more comprehensive information on a single receipt.
. Reduced Environmental Impact: BPA-free and made from sustainable sources.
. Consistent Performance: Designed to prevent paper jams and ensure continuous printing.
Warranty and FAQs:
Includes a standard warranty covering manufacturing defects. Visit our FAQ section for help or reach out to our support team for specific queries.
Packaging/Weight/Dimension:
- Packaging: Rolls are individually wrapped to maintain integrity and protect against environmental factors.
- Weight: Optimized for bulk handling and storage.
- Dimension: Specifically cut to fit wide-format thermal printers.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your Terminal Depot 4 3/8" x 127' Thermal Paper Rolls now to enhance your printing setup with reliable, high-quality materials.
Best Price Guarantee:
We regularly adjust our prices to offer the best value possible. If you find a lower price, let us know!
After Sales Support:
Our dedicated customer service team is ready to assist with any product questions or issues.
Request for Customer Reviews and Testimonials:
Share your experience with these rolls to guide others in their purchasing decisions.
Stock Availability:
Please check stock availability with us before placing your order to ensure prompt delivery.
Get in Touch:
Contact our customer service for more information or assistance with your order.
Disclaimer:
Product specifications and availability are subject to change. Images are for illustration purposes and may not reflect actual products. Confirm all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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