NEO Digital
POSIFLEX RT-6016Q-G2
POSIFLEX RT-6016Q-G2
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your retail operations with the POSIFLEX RT-6016Q-G2. Featuring a quad-core processor and sleek design, this POS system enhances efficiency and customer interactions. Available now at NEOTECH!
Overview:
The POSIFLEX RT-6016Q-G2 POS Terminal is designed for high-volume retail and hospitality environments that require robust performance and reliability. Equipped with a quad-core processor, this system handles complex transactions with ease, ensuring a smooth customer service experience.
Product Description:
The POSIFLEX RT-6016Q-G2 stands out with its 15.6-inch widescreen capacitive touchscreen and powerful quad-core processing capabilities. Its slim, fanless design not only reduces noise but also decreases dust accumulation, enhancing the system’s longevity and reliability. This POS terminal is ideal for businesses looking to streamline operations and enhance customer interactions with speed and efficiency.
Key Features:
- Quad-Core Processor: Ensures swift and reliable performance, capable of handling multiple applications simultaneously.
- Capacitive Touchscreen: A 15.6-inch display provides ample space for user interaction, offering an intuitive and responsive experience.
- Sleek, Fanless Design: Minimizes maintenance needs while maintaining a modern aesthetic.
- Energy Efficient: Reduces power consumption, lowering operating costs without sacrificing performance.
Product Quality and Performance:
Constructed with durability in mind, the POSIFLEX RT-6016Q-G2 is built to withstand the rigors of daily use in fast-paced retail settings. Its high-quality components ensure consistent performance and dependability, making it a reliable choice for businesses focused on optimizing their operational workflow.
Specifications:
- Processor: High-speed quad-core processor for optimal efficiency.
- Display: 15.6-inch full HD capacitive touchscreen for clear and vibrant visuals.
- Connectivity: Includes USB, Ethernet, and optional Wi-Fi for versatile networking solutions.
- OS Compatibility: Compatible with various operating systems to facilitate easy integration into existing setups.
Purpose of Use:
Perfect for retailers and hospitality operators who need a high-performing, reliable POS system to manage high traffic and complex transactions. The POSIFLEX RT-6016Q-G2 enhances service speed and accuracy, improving overall customer satisfaction.
How to Use:
Setting up the POSIFLEX RT-6016Q-G2 is straightforward. Connect it to your network, configure the required peripherals, install your POS software, and customize the settings according to your operational needs. Regular software updates and routine maintenance will keep the system running efficiently.
Supported OS/Application/Industries:
This POS system is highly adaptable, supporting various applications and operating systems, making it suitable for a wide range of business types, especially those in retail and hospitality that demand quick and efficient service.
Benefits & Compatibility:
- Rapid Processing Speeds: Reduces wait times with its quick transaction capabilities.
- Enhanced User Interface: Offers a user-friendly experience that can improve staff efficiency and customer interactions.
- Durable and Reliable: Built to last, offering long-term savings on maintenance and replacement costs.
Warranty and FAQs:
Comes with a comprehensive one-year warranty, supported by an extensive online FAQ and direct customer service to assist with any operational questions or issues.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to ensure it arrives in perfect condition.
- Weight: Approximately 7.5 kg, ensuring stability and durability.
- Dimensions: 420 mm x 350 mm x 230 mm, designed to maximize functionality while minimizing space usage.
Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX RT-6016Q-G2 from NEOTECH and benefit from our reliable delivery services across the UAE. Upgrade your business capabilities with this advanced, efficient POS system!
Best Price Guarantee:
NEOTECH offers the POSIFLEX RT-6016Q-G2 at the best prices. If you find a lower price elsewhere, we will match it, ensuring you always get the best value for your investment.
After Sales Support:
Our commitment to customer satisfaction includes offering excellent after-sales support to ensure you get the most out of your POSIFLEX RT-6016Q-G2. Our team is ready to assist with any technical issues or questions.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the POSIFLEX RT-6016Q-G2 to help us continue improving our products and services.
Stock Availability:
Please contact us to verify the availability of the POSIFLEX RT-6016Q-G2 before placing your order. While we strive to maintain accurate stock levels, availability can vary. Products are typically ready to ship within 10-15 working days after order confirmation.
Get in Touch:
For more information about the POSIFLEX RT-6016Q-G2 or any other inquiries, please contact our expert team. We are here to provide you with all the support you need.
Disclaimer:
All information about the POSIFLEX RT-6016Q-G2 on NEOTECH's website is for informational purposes only and subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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