NEO Digital
POSIFLEX TM-5116P
POSIFLEX TM-5116P
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
hance your business environments with the POSIFLEX TM-5116P, featuring a 16-inch capacitive touch display for superior clarity and responsiveness. Ideal for retail, hospitality, and service sectors. Learn more at NEOTECH!
Overview:
The POSIFLEX TM-5116P is a 16-inch capacitive touch monitor designed to offer businesses a high-quality interactive display solution. This monitor is perfect for applications requiring durable, responsive touch capabilities, such as point-of-sale systems, information kiosks, and interactive customer service stations.
Product Description:
Equipped with a projected capacitive touch screen, the TM-5116P provides a seamless and intuitive user experience, with multi-touch capabilities that enhance interaction and engagement. Its robust build and sleek design make it suitable for high-traffic areas in retail, hospitality, or corporate environments.
Key Features:
- 16-Inch Projected Capacitive Touchscreen: Delivers precise touch response and multi-touch functionality for a dynamic user experience.
- High Resolution: Ensures sharp, clear visuals, enhancing the display of detailed content.
- Rugged Durability: Built to withstand the demands of daily use in busy commercial settings.
- Flexible Installation Options: Can be mounted on a wall or placed on a counter, offering versatility in setup according to business needs.
Product Quality and Performance:
The POSIFLEX TM-5116P is crafted with high-quality materials to ensure longevity and reliability. Its capacitive touch technology is designed for quick and accurate touch response, making it an efficient tool for enhancing operational workflows and customer interactions.
Specifications:
- Display Type: 16-inch TFT LCD with LED backlight, providing vibrant and energy-efficient visuals.
- Touch Technology: Projected Capacitive, known for its durability and accuracy in touch detection.
- Resolution: High-definition display for excellent visual clarity.
- Connectivity Options: Includes interfaces like VGA, HDMI, and USB for comprehensive compatibility and easy integration.
Purpose of Use:
This touch monitor is especially useful in settings that require robust, reliable, and responsive touch interfaces, such as retail checkouts, hospitality management stations, or interactive corporate displays.
How to Use:
To set up the TM-5116P, connect it to your system using HDMI or VGA for video output and USB for touch input. Configure the touch and display settings to match your operational preferences. Utilize the flexible mounting options to install the monitor in the most effective location within your facility.
Supported OS/Application/Industries:
The monitor supports various operating systems, including Windows, Linux, and Android, allowing it to serve a wide range of applications across different industries.
Benefits & Compatibility:
- Enhanced Customer Interaction: The responsive touch screen improves customer service by facilitating quick and easy interactions.
- Operational Efficiency: Increases efficiency with its high-speed touch response, ideal for fast-paced environments.
- Versatility in Use: Its adaptable design and multiple connectivity options allow for use in a variety of business environments.
Warranty and FAQs:
Comes with a standard one-year warranty, with options for extended coverage. A dedicated FAQ section and technical support are available to assist with any questions or issues that arise.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to ensure the monitor arrives in perfect condition.
- Weight: Optimized for stability and ease of installation.
- Dimensions: Compact design that maximizes space efficiency without sacrificing screen size.
Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX TM-5116P from NEOTECH and take advantage of our reliable delivery services. Upgrade your interactive systems with a top-quality touch monitor designed for modern business needs!
Best Price Guarantee:
NEOTECH offers the POSIFLEX TM-5116P at competitive prices, with a price match guarantee to ensure you receive the best possible value.
After Sales Support:
Our commitment to customer satisfaction includes offering robust after-sales support to ensure your equipment continues to perform optimally.
Request for Customer Reviews and Testimonials:
We encourage feedback on the POSIFLEX TM-5116P to help us continue to improve our products and services. Your experiences are invaluable to our product development and customer service strategies.
Stock Availability:
Before placing your order for the POSIFLEX TM-5116P, please contact us to confirm stock availability. Products may be available within 10-15 working days after your order confirmation. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more detailed information about the POSIFLEX TM-5116P or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring that your ordering process is as smooth as possible.
Disclaimer:
All information about the POSIFLEX TM-5116P on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability of products are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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