NEO Digital
UniFi Mobile Router Industrial UMR-Industrial
UniFi Mobile Router Industrial UMR-Industrial
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Stay connected in the toughest conditions with the UniFi Mobile Router Industrial UMR-Industrial. Designed for durability and reliable performance in industrial settings. Explore robust features at NEOTECH.
Overview
The UniFi Mobile Router Industrial (UMR-Industrial) is engineered to provide stable and high-speed internet connectivity in some of the most challenging environments, such as industrial sites, construction areas, and outdoor fields. This device is built to withstand extreme conditions while offering reliable network services.
Product Description
The UMR-Industrial is a ruggedized mobile router that supports advanced LTE connectivity and is equipped with features suited for mobile and temporary setups needing robust internet access. It offers high throughput and low latency connections, ensuring seamless communication and data transfer. The router is encased in a durable, weather-resistant shell that protects it from dust, water, and extreme temperatures.
Key Features
- LTE Advanced Pro: Delivers fast and reliable LTE connectivity, supporting speeds suitable for video streaming, large data transfers, and mobile communications.
- Rugged Construction: Built to withstand harsh industrial environments with a weatherproof and dust-resistant casing.
- Dual-SIM Capability: Provides failover support and multi-carrier flexibility, enhancing connection reliability.
- GPS Integration: Includes GPS functionality for location tracking, ideal for fleet management and mobile operations.
- UniFi Network Management: Easily managed via the UniFi Network application, allowing for remote configuration and monitoring.
Product Quality and Performance
The UMR-Industrial uses high-quality, industrial-grade components that ensure performance stability and longevity. It is designed to operate reliably under extreme conditions, providing consistent service where traditional networking hardware might fail.
Specifications
- Network Interfaces: Multiple Gigabit Ethernet ports and LTE antenna connections.
- SIM Slots: Dual-SIM support for network redundancy.
- Power Options: Supports various power sources including PoE and DC input.
- Certifications: IP-rated for water and dust resistance.
- Operating Temperature: Capable of operating in extreme temperature ranges.
Purpose of Use
The UniFi Mobile Router Industrial is particularly useful for:
- Construction Sites: Provides internet access for crew and machinery in remote locations.
- Industrial Facilities: Connects sensors and control systems in factories where regular routers might not perform.
- Outdoor Events: Delivers reliable internet access for live streaming and vendor operations in temporary setups.
How to Use
To deploy the UniFi Mobile Router Industrial:
- Install the router in a strategic location, ensuring optimal LTE signal reception.
- Insert SIM cards from one or more carriers for network redundancy.
- Connect the device to the power source and network peripherals.
- Configure and manage the router remotely using the UniFi Network application, setting up network parameters and monitoring its performance.
Supported Industries
This router is highly suitable for industries like construction, mining, agriculture, and any sector that operates extensively in outdoor or remote environments.
Benefits & Compatibility
- Enhanced Connectivity: Ensures uninterrupted internet access in locations where fixed-line connections are unavailable or unreliable.
- Flexible Installation: Can be deployed rapidly and moved as needed, supporting dynamic operational requirements.
- Durable and Reliable: Withstands environmental challenges, reducing the need for frequent replacements or repairs.
- Comprehensive Management: Integrates with the UniFi ecosystem for consistent management and visibility across network devices.
Warranty and FAQs
Comes with a comprehensive warranty covering manufacturing defects and technical issues, along with detailed FAQs for troubleshooting.
Packaging/Weight/Dimension
Includes the UniFi Mobile Router Industrial, mounting hardware, power adapters, and user manuals. The packaging ensures that the device is well-protected during transport.
Shop Today & Receive Your Delivery Across the UAE!
Order the UniFi Mobile Router Industrial from NEOTECH and benefit from our quick delivery services, ensuring your operational needs are met without delay.
Best Price Guarantee
NEOTECH offers the UniFi Mobile Router Industrial at competitive prices, ensuring you receive excellent value for a high-performance mobile connectivity solution.
After Sales Support
Our dedicated support team is available to assist with any setup or operational queries, helping you maximize the capabilities of your new mobile router.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi Mobile Router Industrial to help others make informed decisions and to assist us in improving our products and services.
Stock Availability
Please contact us directly to check the current availability of the UniFi Mobile Router Industrial. We strive to keep our inventory updated to meet your needs efficiently.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi Mobile Router Industrial, contact our support team. We are committed to providing personalized assistance tailored to your networking needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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