NEO Digital
LENOVO IDEACENTRE 5 Desktop - 12th Gen i7-12700
LENOVO IDEACENTRE 5 Desktop - 12th Gen i7-12700
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience elite performance with the Lenovo IdeaCentre 5 Desktop, powered by a 12th Gen Intel Core i7-12700. Ideal for demanding applications and multitasking. Buy now at NEOTECH.
Overview
The Lenovo IdeaCentre 5 Desktop is a high-performance machine designed to meet the needs of demanding applications and multitasking. Equipped with the powerful 12th Gen Intel Core i7-12700, this desktop is perfect for both professional creatives and business users who require robust processing capabilities.
Product Description
The Lenovo IdeaCentre 5 boasts 16GB of DDR4 RAM and a 512GB SSD, delivering fast data access and ample storage for software and large files. It features integrated Intel UHD Graphics 770, capable of supporting casual gaming and content creation. Its sleek, modern design fits seamlessly into any workspace, while a wide array of connectivity options including USB-C and HDMI ensure it meets all your peripheral needs.
Key Features
- Processor: 12th Gen Intel Core i7-12700, powerful enough for high-end computing tasks.
- Memory: 16GB DDR4 RAM, facilitating smooth multitasking and efficient operation.
- Storage: 512GB SSD, for rapid boot times and extensive storage space.
- Graphics: Integrated Intel UHD Graphics 770, suitable for light design work and multimedia playback.
- Connectivity: Robust with USB-C, HDMI, and Ethernet, offering flexible connectivity solutions.
- Form Factor: Tower, combining a stylish design with practical functionality.
Product Quality and Performance
The Lenovo IdeaCentre 5 Desktop is constructed with durability in mind, built to handle the rigors of daily use in a professional environment. Its powerful components ensure top-level performance that can tackle everything from everyday computing to more intensive tasks like video editing and software development.
Specifications
- Form Factor: Tower
- Dimensions: 145 x 340 x 300 mm (W x D x H)
- Weight: Approximately 6 kg
- Operating System: Windows 11 Home, providing a smooth, modern computing experience with all the latest features.
- Power Supply: Efficient and reliable, tailored to support high-performance components.
Purpose of Use
- Professional Use: Ideal for software developers, graphic designers, and video editors who need high processing power.
- Home Entertainment: Great for streaming high-definition content and engaging in casual gaming.
- Academic Applications: Suitable for researchers and students who require a powerful system for simulations and complex computations.
How to Use
- Setup: Simple setup process with Windows 11 Home pre-installed.
- Daily Operations: Capable of running demanding applications smoothly; use it for complex data processing or creative content creation.
- Maintenance: Low maintenance with easy access to internal components for future upgrades.
Supported Environments
This desktop is ideal for high-pressure environments where powerful computing is necessary, such as creative agencies, tech startups, and academic labs.
Benefits & Compatibility
- Powerful Performance: Tackles the most demanding applications without lag.
- Space-Saving Design: Despite its power, the tower form factor is designed to save space.
- Future-Proof: Ready for upcoming software updates and compatible with a wide range of peripherals.
Warranty and FAQs
Comes with Lenovo's standard warranty, ensuring long-term reliability and support. NEOTECH also provides a comprehensive FAQ section for troubleshooting and best use practices.
Packaging/Weight/Dimension
Packaged with all necessary accessories including a power cable, keyboard, and mouse. Each component is securely packed to ensure safe delivery.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Lenovo IdeaCentre 5 from NEOTECH and take advantage of our reliable delivery service, ensuring fast and secure delivery across the UAE.
Best Price Guarantee
NEOTECH offers competitive pricing on the Lenovo IdeaCentre 5, ensuring you get the best deal available.
After Sales Support
Our expert customer service team is available to help with any setup issues or troubleshooting, providing fast and effective solutions.
Request for Customer Reviews and Testimonials
We value your feedback and encourage you to share your experience with the Lenovo IdeaCentre 5 to assist future customers in their decision-making process.
Stock Availability
Contact NEOTECH directly to check the current availability of the Lenovo IdeaCentre 5 Desktop. We ensure to keep ample stock to meet both immediate and planned demands.
Get in Touch
For more detailed information or assistance with your purchase of the Lenovo IdeaCentre 5, please contact our customer support team at NEOTECH. We are committed to providing personalized service and expert advice.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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