NEO Digital
DELL ALIENWARE M18 R2 - 14th Gen i9-14900HX
DELL ALIENWARE M18 R2 - 14th Gen i9-14900HX
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Dominate your gaming battles with the DELL Alienware M18 R2, featuring the latest 14th Gen Intel i9-14900HX processor. Experience top-tier performance and design exclusively at NEOTECH.
Overview
The DELL Alienware M18 R2 is a powerhouse gaming laptop equipped with the latest 14th Gen Intel i9-14900HX processor. Designed for the most demanding gamers, this laptop combines cutting-edge hardware with an innovative cooling system to deliver outstanding performance in a sleek, portable form factor.
Product Description
This top-of-the-line gaming laptop features a 14th Gen Intel i9-14900HX processor, capable of handling the most intensive tasks without breaking a sweat. The M18 R2 includes advanced NVIDIA GeForce RTX 30 series graphics, offering unparalleled visual clarity and smooth gameplay at high settings. With a spacious 18-inch display, gamers can immerse themselves in vibrant, detailed visuals. The laptop also boasts a robust thermal management system, ensuring it stays cool under pressure during long gaming sessions.
Key Features
Processor: 14th Gen Intel Core i9-14900HX, featuring high performance with multiple cores for multitasking and advanced gaming.
Graphics: NVIDIA GeForce RTX 3080 or higher, designed for ultra-realistic graphics and smooth performance.
Display: 18-inch QHD display for expansive, detailed visual experiences.
Memory and Storage: Options up to 64GB DDR5 RAM and dual SSD configurations for maximum speed and storage.
Cooling System: State-of-the-art cooling technology keeps performance high and temperatures low.
Design: Sleek, robust design with customizable RGB lighting to enhance your gaming environment.
Product Quality and Performance
The Alienware M18 R2 is crafted with premium materials for durability and designed to deliver high-end performance. It undergoes rigorous testing to ensure it can withstand the rigors of intense gaming sessions, making it a reliable choice for serious gamers.
Specifications
CPU: Intel Core i9-14900HX
GPU: NVIDIA GeForce RTX 3080 or higher
Display: 18-inch QHD (2560x1440) display
RAM: Up to 64GB DDR5
Storage: Dual SSD options for rapid data access and ample storage
Operating System: Windows 11 Home or Pro
Connectivity: Wi-Fi 6E, Bluetooth 5.2, multiple USB and Thunderbolt ports
Battery Life: Engineered for extended use with high-capacity battery options
Purpose of Use
High-End Gaming: Engineered for gamers who need the highest performance for AAA titles at maximum settings.
VR Ready: Fully equipped to handle VR applications with ease.
Professional Creative Work: Suitable for video editing, 3D modeling, and other resource-intensive applications.
How to Use
Set up the M18 R2 with an external monitor and peripherals for an enhanced gaming station.
Customize performance settings through the Alienware Command Center to optimize gaming and system performance.
Regularly update drivers and software to maintain the system’s efficiency and security.
Supported Applications
Compatible with all major PC games and software, including resource-heavy applications used for video editing, 3D rendering, and software development.
Benefits & Compatibility
The M18 R2 offers cutting-edge performance and is compatible with a wide range of high-end gaming peripherals and displays, enhancing every aspect of gaming and multimedia experiences.
Warranty and FAQs
NEOTECH offers comprehensive warranty coverage for the Alienware M18 R2, ensuring support for any issues encountered. For specific warranty details and FAQs, please consult NEOTECH’s customer service.
Packaging/Weight/Dimension
Includes the laptop, a power adapter, and all necessary documentation. Packaging is designed to ensure safe delivery and ease of setup.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the DELL Alienware M18 R2 from NEOTECH for fast and reliable delivery across the UAE. Elevate your gaming to new heights with this performance-driven laptop.
Best Price Guarantee
NEOTECH ensures competitive pricing for the Alienware M18 R2, backed by our best price guarantee, offering you unbeatable value.
After Sales Support
Our dedicated team at NEOTECH is available to provide expert support and assistance, ensuring you make the most out of your Alienware M18 R2.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the Alienware M18 R2, helping others make informed decisions and assisting us in improving our services.
Stock Availability
Please check with NEOTECH for current stock levels of the Alienware M18 R2 to ensure prompt delivery of your gaming laptop.
Get in Touch
For more information about the Alienware M18 R2 or any other inquiries, please contact NEOTECH. Our team is ready to assist you with expert advice and solutions tailored to your gaming needs.
Disclaimer
All information regarding the Alienware M18 R2 is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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