NEO Digital
TVS Electronics RP 3200 Plus Thermal Receipt Printer
TVS Electronics RP 3200 Plus Thermal Receipt Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your point-of-sale efficiency with the TVS RP 3200 Plus, a reliable thermal receipt printer designed for high-speed transactions and durability in busy retail settings.
Overview:
The TVS Electronics RP 3200 Plus Thermal Receipt Printer is crafted to support high-volume retail environments with its swift printing capabilities and robust design. This model is particularly suited for businesses that prioritize efficiency and reliability in their transaction processing systems.
Product Description:
The RP 3200 Plus features advanced thermal printing technology that ensures fast and clear prints, making it ideal for grocery stores, fast-food restaurants, and anywhere quick service is essential. It offers a straightforward setup and operation, with USB and serial connectivity for easy integration into existing point-of-sale systems.
Key Features:
- High-Speed Printing: Delivers receipts at speeds up to 250 mm/sec, significantly reducing customer wait times.
- Thermal Print Technology: Produces high-quality receipts that are clean, smudge-proof, and durable.
- Easy Paper Loading: Drop-in paper loading mechanism simplifies the paper roll replacement process.
- Versatile Connectivity: Includes USB and serial ports to accommodate various POS setups.
- Compact Design: Its small footprint allows it to fit neatly in limited counter spaces without clutter.
Product Quality and Performance:
Constructed to endure the daily demands of busy retail operations, the RP 3200 Plus is both reliable and efficient. It's designed to perform continuously under high usage, providing consistent output without the need for frequent maintenance.
Specifications:
- Print Method: Direct Thermal
- Print Speed: Up to 250 mm/sec
- Resolution: 203 dpi for crisp text and graphics
- Connectivity: USB and Serial interfaces for flexible configurations
- Paper Width: Supports standard receipt paper widths up to 80 mm
- Dimensions: Optimally sized for retail environments
Purpose of Use:
The RP 3200 Plus is optimal for retail settings requiring fast, reliable receipt printing, such as supermarkets, boutiques, and fast-food outlets. Its quick performance and durable design make it suitable for businesses with high customer traffic.
How to Use:
Connect the printer to a power source and your POS system, load the thermal paper roll, configure the printer settings via your system, and it's ready for operation. The printer supports automatic paper cutting, enhancing the efficiency of the checkout process.
Supported OS/Application/Industries:
Compatible with Windows, Linux, and other operating systems, the RP 3200 Plus is versatile for use in various commercial applications, particularly in the retail and hospitality sectors.
Benefits & Compatibility:
This printer speeds up transactions and reduces the time customers spend at the checkout. Its compatibility with multiple operating systems and POS software ensures it can seamlessly integrate into most retail environments.
Warranty and FAQs:
Includes a one-year manufacturer's warranty that covers defects in materials and workmanship. Our FAQ section provides valuable troubleshooting tips, and our customer support team is available for any further inquiries.
Packaging/Weight/Dimension:
The printer comes securely packaged with all necessary accessories, including a power adapter, USB cable, and user manual, to ensure a smooth setup right out of the box.
Shop Today & Receive Your Delivery:
Order the TVS RP 3200 Plus Thermal Receipt Printer today and benefit from our efficient delivery services. Upgrade your POS system with a printer that offers speed, reliability, and ease of use.
Best Price Guarantee:
We offer competitive pricing on the TVS RP 3200 Plus. Find a lower price elsewhere? We'll match it to ensure you get the best value for your investment.
After Sales Support:
Our dedicated support team is ready to assist with any setup or operational challenges, ensuring you can fully leverage the capabilities of your new printer.
Request for Customer Reviews and Testimonials:
We encourage users of the TVS RP 3200 Plus to share their experiences. Your feedback helps us to improve our products and services and assists other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the TVS RP 3200 Plus before placing your order. We strive to maintain sufficient stock to meet customer demands efficiently.
Get in Touch:
For more information about the TVS RP 3200 Plus or for additional support, contact our customer service team. We're committed to ensuring your satisfaction with every purchase.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always confirm details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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