NEO Digital
Dell XPS 13 7390 Laptop - 10th Gen i7-1065G7, 16GB, 512GB SSD, 13.4" 4K Touch X360
Dell XPS 13 7390 Laptop - 10th Gen i7-1065G7, 16GB, 512GB SSD, 13.4" 4K Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock superior performance with the Dell XPS 13 7390. Featuring a 10th Gen i7-1065G7 processor, 16GB RAM, 512GB SSD, and a stunning 13.4-inch 4K touchscreen that folds 360 degrees. Perfect for professionals and creatives alike.
Overview
The Dell XPS 13 7390 is a highly versatile laptop designed for users who demand power, performance, and portability. Its 10th Generation Intel Core i7 processor and 4K UHD touchscreen make it an ideal choice for professionals, content creators, and anyone in between.
Product Description
This version of the Dell XPS 13 7390 is equipped with a 13.4-inch 4K UHD touchscreen display that offers vibrant colors and detailed graphics, enhanced by the Intel Iris Plus Graphics. The 360-degree hinge allows the laptop to be used in various modes, making it perfect for presentations, media consumption, and more. With 16GB of RAM and a 512GB SSD, it handles multitasking and large files with ease, ensuring smooth performance in a range of applications.
Key Features
- Processor: 10th Gen Intel Core i7-1065G7 for high-efficiency power and performance.
- Memory: 16GB RAM for seamless multitasking.
- Storage: 512GB SSD for quick boot times and ample storage space.
- Display: 13.4-inch 4K UHD touchscreen with 360-degree flexibility.
- Graphics: Intel Iris Plus Graphics for stunning visual clarity.
- Build: Sleek, ultra-portable design with a durable aluminum body.
Product Quality and Performance
The XPS 13 7390 is renowned for its build quality and design, featuring a slim profile and a sturdy, minimal-bezel screen that maximizes visual space. The 10th Gen Intel processor offers robust performance for computing tasks, while the high-resolution touchscreen provides an interactive experience that is both engaging and productive.
Specifications
- CPU: Intel Core i7-1065G7, 1.3 GHz (3.9 GHz with Turbo Boost)
- RAM: 16GB
- Storage: 512GB SSD
- Screen: 13.4-inch 4K UHD (3840 x 2160) touchscreen
- Operating System: Windows 10 Home
- Connectivity: Wi-Fi 6, Bluetooth, USB-C with Thunderbolt 3
- Battery Life: Up to 12 hours
Purpose of Use
This laptop is particularly suitable for users who need a high-performance machine for graphic design, video editing, and other intensive tasks. It’s also great for business professionals and students who require a reliable and versatile device for everyday use.
How to Use
To maximize the capabilities of the Dell XPS 13 7390, take advantage of its multiple modes by using it as a tablet for browsing or as a laptop for more intensive tasks. Utilize the Thunderbolt 3 port for rapid data transfer and connecting high-resolution external displays.
Supported Applications
Ideal for software like Adobe Photoshop, Premiere Pro, and other demanding applications in creative suites. Also performs exceptionally for everyday productivity tools like Microsoft Office and web-based applications.
Benefits & Compatibility
The compact size and convertible design offer exceptional versatility, while its powerful internals ensure it can run a wide range of applications. Compatibility with the latest peripherals and devices is ensured through its comprehensive connectivity options.
Warranty and FAQs
Dell provides a standard warranty for the XPS 13 7390, covering manufacturer defects and support for typical usage scenarios. Additional warranty options and support can be accessed via Dell's customer service.
Packaging/Weight/Dimension
The laptop comes securely packaged to ensure safe delivery, with packaging designed to be as compact and environmentally friendly as possible. It is lightweight and easy to carry, ideal for mobile professionals.
Shop Today & Receive Your Delivery Across Various Locations!
Order your Dell XPS 13 7390 today and benefit from quick, reliable delivery. Experience cutting-edge technology and premium performance in a sleek, portable package.
Best Price Guarantee
We offer competitive pricing on the Dell XPS 13 7390. If you find a lower price elsewhere, we will match it to ensure you get the best deal available.
After Sales Support
Our dedicated support team is here to assist with any queries or issues regarding your Dell XPS 13 7390, ensuring a seamless experience from purchase to daily use.
Request for Customer Reviews and Testimonials
If you have purchased the Dell XPS 13 7390, please share your experience. Your feedback helps us to improve our services and assists other customers in making informed decisions.
Stock Availability
We aim to keep the Dell XPS 13 7390 in stock, but availability can fluctuate. Please contact us directly for the most current stock information, especially if your order is urgent.
Get in Touch
For more information about the Dell XPS 13 7390 or any other inquiries, our team of experts is ready to assist. Contact us today for personalized advice and exceptional customer support.
Disclaimer
All information regarding the Dell XPS 13 7390 is for general informational purposes only and may change without notice. While we strive for accuracy, we do not guarantee the completeness or timeliness of this information. Always verify product details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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