NEOTECH
Royal Alpha 9500ML Paper Rolls
Royal Alpha 9500ML Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your Royal Alpha 9500ML's performance with high-quality thermal paper rolls designed for sharp, durable receipts. Ideal for all your sales and service needs.
Overview
Ensure your Royal Alpha 9500ML cash register operates at peak efficiency with these premium Thermal Paper Rolls. Specially designed for your device, these rolls provide clear, consistent printing perfect for detailed receipts and accurate record-keeping.
Product Description
Royal Alpha 9500ML Paper Rolls are crafted from superior-quality thermal paper that ensures every print is crisp and legible. Ideal for busy retail environments, these rolls help streamline transactions with quick, clear printing that enhances customer satisfaction. They are essential for businesses that require reliable, long-lasting prints for effective management and customer service.
Key Features
- Optimal Compatibility: Specially made for Royal Alpha 9500ML registers, ensuring seamless use.
- High-Quality Thermal Paper: Produces sharp, black text and graphics for easy reading and professional-looking receipts.
- Quick Printing: Fast paper output reduces wait times, improving overall customer transaction experience.
- Eco-Friendly Options: Available in BPA-free and phenol-free paper to support environmentally conscious businesses.
Product Quality and Performance
Manufactured in compliance with strict industry standards, these thermal paper rolls are tested rigorously to ensure they deliver high performance and reduce the risk of printer jams. Each roll is designed to maintain its integrity in a variety of environmental conditions, ensuring long-lasting readability and durability.
Specifications
- Type: Thermal Paper Rolls
- Width: Perfectly sized to fit Royal Alpha 9500ML printers.
- Length: Each roll is long enough to ensure continuous operation, minimizing roll changes.
- Pack Quantity: Available in multiple quantities to suit different business needs, from small retail shops to large enterprises.
Purpose of Use
Designed for any business utilizing the Royal Alpha 9500ML for sales transactions, including retail stores, cafes, and service centers. These paper rolls are crucial for efficient service delivery and accurate accounting.
How to Use
- Turn off your Royal Alpha 9500ML register to ensure safety while replacing the paper roll.
- Open the printer cover and remove any existing roll and debris.
- Insert the new thermal paper roll, ensuring the paper feeds from the bottom.
- Pull out a small length of paper, close the printer cover, and tear off excess paper at the tear bar.
- Turn on the register and conduct a test print to verify that the new roll is installed correctly and functioning properly.
Benefits & Compatibility
- Enhanced Customer Experience: Reduces transaction times and increases customer satisfaction with quick, clear receipts.
- Cost Efficiency: Offers a high-quality printing solution at a cost-effective price point, helping to reduce operational costs.
- Dependable Quality: Ensures consistent performance, reducing the frequency of maintenance and printer downtime.
Warranty and FAQs
Includes a standard warranty covering defects in materials and workmanship. For more detailed information on optimizing your thermal paper roll usage, check our FAQ section or contact our customer support directly.
Shop Today & Receive Your Delivery!
Order your Royal Alpha 9500ML Paper Rolls today to maintain uninterrupted, high-quality printing for all your transaction needs. We offer fast shipping to ensure you receive your supplies promptly.
Best Price Guarantee
We monitor our prices to ensure they remain the most competitive. If you find a lower price for the same product elsewhere, we'll match it.
After Sales Support
Our customer service team is available to help with any installation or operational questions, ensuring you can fully utilize your paper rolls for enhanced business operations.
Request for Customer Reviews and Testimonials
We value your feedback! If you have used the Royal Alpha 9500ML Paper Rolls, please share your experience to help us improve and guide other customers.
Stock Availability
Please contact us to verify the availability of the Royal Alpha 9500ML Paper Rolls before placing your order, to ensure there are no delays.
Get in Touch
For more information on these thermal paper rolls or any other inquiries, our knowledgeable staff is ready to assist. Contact us today to find the best printing solutions for your business needs.
Disclaimer
All information provided is for general purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Please verify all details with our sales team before making a purchase to ensure satisfaction and accuracy
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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