NEO Digital
DELL XPS 13 7390 Laptop - 10th Gen i7-1065G7, 32GB, 1TB SSD, 13.4" 4K Touch X360
DELL XPS 13 7390 Laptop - 10th Gen i7-1065G7, 32GB, 1TB SSD, 13.4" 4K Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience peak performance with the DELL XPS 13 7390, equipped with a 10th Gen i7-1065G7 processor, 32GB RAM, 1TB SSD, and a 13.4" 4K Touchscreen. Perfect for professionals and creatives needing power and precision.
Overview
The DELL XPS 13 7390 is a powerhouse wrapped in a compact, stylish design, featuring a 10th Gen Intel Core i7 processor and a stunning 4K touchscreen. This laptop is tailored for users who need top-tier performance for demanding applications, all within a highly portable form factor.
Product Description
The DELL XPS 13 7390 boasts a 13.4-inch 4K UHD touchscreen that offers vivid colors and exceptional clarity, making it perfect for detailed creative work, multitasking, and entertainment. The 360-degree hinge provides versatile usability modes, including tablet mode for reading or presentation settings. With 32GB of RAM and a 1TB SSD, it handles large files and runs multiple applications seamlessly. This model is ideal for professionals and creatives who require a robust machine that can keep up with their demanding workflows.
Key Features
- Processor: 10th Gen Intel Core i7-1065G7, delivering high-speed and efficient performance.
- Memory: 32GB RAM ensures smooth multitasking and quick access to frequently used files.
- Storage: 1TB SSD for ample storage space with fast read/write speeds.
- Display: 13.4-inch 4K UHD Touchscreen with a 360-degree hinge for flexible viewing angles.
- Graphics: Integrated Intel Iris Plus Graphics for superior visual performance.
- Portability: Ultra-light and thin design makes it easy to carry without compromising on screen size.
Product Quality and Performance
The XPS 13 7390 is designed with premium materials, offering a durable, sleek chassis that stands up to regular travel and use. Its performance is optimized for efficiency, with the latest Intel processor and ample memory to power through tasks swiftly and smoothly. The high-resolution touchscreen is calibrated for precise color work, appealing to graphic designers, video editors, and photographers.
Specifications
- CPU: Intel Core i7-1065G7 (1.3 GHz base - 3.9 GHz turbo)
- RAM: 32GB
- Storage: 1TB SSD
- Screen: 13.4-inch 4K UHD (3840 x 2160) Touchscreen
- Operating System: Windows 10 Home
- Connectivity: Wi-Fi 6, Bluetooth, USB-C with Thunderbolt 3 support
- Battery Life: Up to 12 hours depending on usage
Purpose of Use
This laptop is especially suited for power users involved in data-intensive software, complex digital content creation, and those who need a reliable, high-performing device for everyday productivity and communication.
How to Use
Utilize the XPS 13 7390 for both work and play. Its touchscreen and convertible design make it versatile for presentations, drawing or note-taking with a stylus, and watching high-definition content. Connect to peripherals via Thunderbolt 3 for expanded functionality.
Supported Applications
Ideal for advanced applications like Adobe Creative Suite, Autodesk software, and other professional-grade editing tools that benefit from robust processing power, high RAM, and fast storage.
Benefits & Compatibility
The combination of high-spec hardware and compact design offers users the ultimate balance of functionality and mobility. This laptop is compatible with a wide range of accessories and displays through its Thunderbolt 3 and USB-C ports, enhancing its utility as a desktop replacement.
Warranty and FAQs
DELL offers a standard one-year warranty with options to extend. For detailed support and troubleshooting, customers can access DELL's comprehensive online resources or contact customer service directly.
Packaging/Weight/Dimension
The DELL XPS 13 7390 is packaged to ensure safety and security during transit, with sustainable materials to minimize environmental impact. It is designed for easy setup and use right out of the box.
Shop Today & Receive Your Delivery Across Various Locations!
Order your DELL XPS 13 7390 today to enjoy our fast, reliable delivery. Elevate your computing experience with this high-performance laptop.
Best Price Guarantee
We offer competitive pricing on the DELL XPS 13 7390. If you find a lower price elsewhere, we will match it to ensure you get the best value for your investment.
After Sales Support
Our dedicated support team is available to assist with any issues or questions regarding your DELL XPS 13 7390, ensuring a seamless experience from purchase to daily use.
Request for Customer Reviews and Testimonials
If you have purchased the DELL XPS 13 7390, please share your experience with us. Your feedback is valuable and helps us to improve our services and assists other customers in making informed decisions.
Stock Availability
We aim to keep the DELL XPS 13 7390 in stock, but availability can fluctuate due to demand. Please contact us directly for the most up-to-date stock information, especially if your order is urgent.
Get in Touch
For more information about the DELL XPS 13 7390 or any other inquiries, our team of experts is ready to assist. Contact us today for personalized advice and exceptional customer support.
Disclaimer
All information regarding the DELL XPS 13 7390 is for general informational purposes only and may change without notice. While we strive for accuracy, we do not guarantee the completeness or timeliness of this information. Always verify product details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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