NEO Digital
DELL ALIENWARE AURORA R12 DESKTOP - 11th Gen i9-11900KF, 32GB, 2TB HDD / 1TB SSD, Nvidia GEFROCE RTX 3080Ti 12GB
DELL ALIENWARE AURORA R12 DESKTOP - 11th Gen i9-11900KF, 32GB, 2TB HDD / 1TB SSD, Nvidia GEFROCE RTX 3080Ti 12GB
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash next-level gaming with the Alienware Aurora R12, featuring the powerful 11th Gen Intel i9-11900KF, NVIDIA GeForce RTX 3080 Ti, and massive dual storage. Designed for serious gamers who demand the best.
Overview
The DELL ALIENWARE AURORA R12 Gaming Desktop sets the standard for advanced gaming and computing. Equipped with an 11th Gen Intel Core i9-11900KF processor, 32GB of RAM, and the formidable NVIDIA GeForce RTX 3080 Ti graphics card, this system is crafted to deliver unmatched performance and stunning visuals, perfect for gaming enthusiasts and professional creators alike.
Product Description
The Alienware Aurora R12 is a powerhouse, optimized for high frames and ultra-settings in today's most demanding games. The Intel i9-11900KF processor provides exceptional processing power without bottlenecks. With 32GB of DDR4 memory, this desktop handles multitasking effortlessly, while the combination of a 1TB SSD and 2TB HDD offers both fast response times and plentiful storage. The NVIDIA RTX 3080 Ti ensures cutting-edge graphics with ray tracing technology, making every visual stunningly realistic. This desktop not only performs exceptionally but also features a unique chassis designed for optimized cooling and easy upgrades.
Key Features
- Processor: 11th Gen Intel Core i9-11900KF, top-tier performance for gaming and content creation.
- Memory: 32GB DDR4 RAM, ideal for extensive multitasking and demanding applications.
- Storage: Dual storage setup with 1TB SSD for speed and 2TB HDD for extensive storage capacity.
- Graphics: NVIDIA GeForce RTX 3080 Ti 12GB, elite graphics power for immersive gaming experiences.
- Cooling System: Engineered with advanced cooling technologies to maintain optimal performance.
- Design: Iconic Alienware chassis with customizable RGB lighting for a personalized setup.
Product Quality and Performance
The Aurora R12 is built with premium materials and designed to offer robust performance while maintaining system stability under intense workloads. The innovative cooling system keeps the powerful components at their best during extended gaming sessions and heavy computing tasks.
Specifications
- CPU: Intel Core i9-11900KF
- RAM: 32GB DDR4
- Storage: 1TB SSD + 2TB HDD
- Graphics: NVIDIA GeForce RTX 3080 Ti 12GB
- Operating System: Windows 10 Home (upgradeable to Windows 11)
- Ports: Multiple USB 3.1, USB-C, Ethernet, HDMI, DisplayPort
- Chassis: Customizable RGB LED lighting
Purpose of Use
- High-End Gaming: Tailored for playing AAA titles at ultra-high settings.
- Professional Content Creation: Handles video editing, 3D modeling, and rendering efficiently.
- VR and AI Development: Provides the necessary horsepower for complex virtual reality and AI projects.
How to Use
- Setup: Follow the included guide to set up your desktop and connect peripherals.
- Gaming: Customize graphic settings for optimal performance specific to each game using NVIDIA Control Panel.
- Upgrades: Leverage the tool-less entry design for easy upgrades and maintenance.
Supported Applications
Capable of running demanding software such as Adobe Creative Suite, Autodesk applications, and latest-generation games that require high processing and graphical power.
Benefits & Compatibility
This desktop offers high-speed connectivity and expansion capabilities, supporting a wide range of peripherals and multiple displays, making it highly versatile for any setup.
Warranty and FAQs
Comes with a standard one-year warranty from Dell, with options for extended coverage to protect your investment.
Packaging/Weight/Dimension
Securely packaged to protect the hardware during shipping. The dimensions are designed to fit most desk setups, offering a balance between size and functionality.
Shop Today & Receive Your Delivery!
Order your Alienware Aurora R12 today to enjoy the pinnacle of gaming technology. Take advantage of our fast delivery and excellent customer support.
Best Price Guarantee
We monitor the market to ensure you receive the best deal possible. Find a lower price elsewhere, and we'll match it.
After Sales Support
Our customer service team is readily available to assist with setup, troubleshooting, or any performance concerns to ensure you get the most out of your gaming experience.
Request for Customer Reviews and Testimonials
We value your feedback and encourage you to share your experience with the Aurora R12 to help others make informed decisions.
Stock Availability
Contact us to verify stock availability and discuss possible configurations to customize the Aurora R12 to your specific needs.
Get in Touch
For more detailed information or specific inquiries about the Alienware Aurora R12, our expert customer service team is ready to provide personalized advice and support.
Disclaimer
Specifications and availability of the Alienware Aurora R12 are subject to change without notice. Always confirm product details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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