NEO Digital
XAC xCL_E200NP Thermal Paper Rolls
XAC xCL_E200NP Thermal Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Ensure consistent, high-quality outputs with XAC xCL_E200NP Thermal Paper Rolls. Ideal for demanding print environments. Shop today for superior performance!
Overview:
XAC xCL_E200NP Thermal Paper Rolls are designed to meet the specific needs of businesses requiring reliable and high-quality thermal printing. These rolls are perfect for use in various commercial settings where clarity and durability are paramount.
Product Description:
XAC xCL_E200NP Thermal Paper Rolls offer exceptional quality and reliability, ensuring that every print is clear and durable. These rolls are specifically made for the XAC xCL_E200NP printers, providing optimal functionality and compatibility. They are ideal for printing receipts, tickets, and other thermal papers where high resolution and legibility are required.
Key Features:
- High-Quality Output: Provides crisp and clear prints that are easy to read.
- Long-Lasting Durability: Resistant to heat, humidity, and light, ensuring prints last longer.
- Designed for XAC Printers: Perfectly compatible with XAC xCL_E200NP models.
Product Quality and Performance:
Crafted from premium materials, XAC xCL_E200NP Thermal Paper Rolls deliver consistent performance. They withstand various environmental conditions, making them suitable for both indoor and outdoor applications.
Specifications:
- Dimensions: Each roll is 80mm wide and 50 meters long.
- Material: Top-quality thermal paper that ensures smooth printing without jamming.
- Packaging: Packaged in boxes of 25 rolls each to maintain integrity and quality during transport.
Purpose of Use:
XAC xCL_E200NP Thermal Paper Rolls are ideal for businesses like retail outlets, hospitality venues, and service centers that need dependable and high-resolution printing solutions for daily transactions.
How to Use:
Load the thermal paper roll into your XAC xCL_E200NP printer, ensuring the paper feeds from underneath to maximize print quality and minimize issues.
Supported Applications:
These thermal rolls are specifically designed for use in XAC xCL_E200NP thermal printers, widely utilized in POS systems, ticketing stations, and other commercial printing environments.
Benefits & Compatibility:
- Enhanced Printing Experience: Optimized for high-quality, high-speed printing.
- Reliability: Ensures smooth operation, reducing downtime due to paper jams or other issues.
- Cost-Effective: Long roll lengths minimize the need for frequent replacements.
Warranty and FAQs:
XAC xCL_E200NP Thermal Paper Rolls come with a standard warranty covering defects in materials and workmanship. Visit our FAQ section for more information on usage and maintenance.
Shop Today & Receive Your Delivery Across the UAE!
Order your XAC xCL_E200NP Thermal Paper Rolls now and benefit from fast, reliable delivery throughout the UAE. Keep your business operations running smoothly with our dependable printing solutions.
Best Price Guarantee:
We offer the most competitive prices for our XAC xCL_E200NP Thermal Paper Rolls. Find a lower price elsewhere, and we'll match it to ensure you receive the best possible deal.
After Sales Support:
Our commitment to customer satisfaction extends beyond the sale. We provide exceptional after-sales support to assist you with any product-related questions or issues.
Request for Customer Reviews and Testimonials:
Your feedback is important to us! Please share your experience using the XAC xCL_E200NP Thermal Paper Rolls to help us continue improving our services.
Stock Availability:
Please contact us to verify the availability of XAC xCL_E200NP Thermal Paper Rolls before placing your order. Products are typically available within 10-15 working days after order confirmation.
Get in Touch:
For any queries or additional information about our products, please don't hesitate to reach out. Our expert team is ready to assist you with any needs related to your XAC thermal printing requirements.
Disclaimer:
All information is for informational purposes only and may be subject to change without prior notice. Product images are illustrative and may not represent the actual product. Confirm all details with our sales team before making any purchase to ensure accuracy
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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