NEO Digital
SCORPIO SERIES - Digital label finishers SCR22
SCORPIO SERIES - Digital label finishers SCR22
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master the art of label finishing with the SCORPIO SERIES SCR22. Efficient, precise, and versatile—perfect for enhancing your label production line. Learn more!
Overview:
The SCORPIO SERIES SCR22 Digital Label Finisher is designed to optimize the end-to-end label finishing process, offering unmatched precision and efficiency. This system is perfect for businesses looking to automate and enhance their label production capabilities, from digital cutting and weeding to laminating and slitting.
Product Description:
The SCORPIO SERIES SCR22 stands out in the market for its robust functionality and compact design. It supports a wide array of label production tasks including precise cutting, weeding, slitting, and laminating—all within a single machine. This makes it an invaluable asset for industries requiring high-quality labels such as food and beverage, pharmaceuticals, and cosmetics.
Key Features:
- Precision Digital Cutting Technology: Eliminates the need for physical dies, enabling quick changes and complex cuts.
- Integrated Finishing Processes: Combines slitting, weeding, and laminating for a streamlined workflow.
- User-Friendly Interface: Features an intuitive touchscreen panel for easy control and setup.
- Compact and Versatile Design: Ideal for businesses with limited space but needing full-feature capability.
Product Quality and Performance:
The SCR22 is engineered with durability and efficiency in mind, capable of handling extensive runs without compromising on the quality of the finish. Its advanced technology ensures that each label is cut and finished to exact specifications, providing consistent results that meet industry standards.
Specifications:
- Max Media Width: 220 mm
- Operational Speed: Capable of processing up to 12 meters of label stock per minute.
- Laminating and Slitting: Integrated modules for multi-process functionality.
- Dimensions: 110x95x130 cm
- Weight: 220 kg
Purpose of Use:
This machine is ideal for label producers who require a versatile, reliable, and efficient solution to meet diverse and demanding production schedules. It’s particularly suited for small to medium-sized runs where setup time and material waste need to be minimized.
How to Use:
Operators can quickly set up the SCR22 via the touchscreen interface, select the desired finishing processes, and load the label material. The machine is designed for easy operation, allowing for rapid job changeovers and minimal manual intervention.
Supported Industries:
The SCR22 is a perfect fit for industries such as pharmaceuticals, food and beverage, chemical manufacturing, and any sector that relies on high-quality labels for product identification, branding, or regulatory compliance.
Benefits & Compatibility:
- Reduces Operational Costs: By integrating multiple finishing steps into one unit, it lowers labor costs and reduces waste.
- Enhances Production Flexibility: Quick setup and changeover capabilities allow for efficient handling of customized label runs.
- High Adaptability: Compatible with a range of material types and sizes, adapting easily to various industry needs.
Warranty and FAQs:
The SCR22 comes with a comprehensive two-year warranty that covers all mechanical and electrical parts, underlining our commitment to quality and customer satisfaction. Our FAQ section provides quick answers to common setup and maintenance questions.
Packaging/Weight/Dimension:
The finisher is securely packaged to ensure it arrives in optimal condition and is easy to assemble. Clear instructions and necessary tools for installation are included to guarantee a smooth setup process.
Stock Availability:
Please contact our sales department for the most up-to-date information on availability and lead times to ensure that your production needs are met promptly.
Shop Today & Elevate Your Label Finishing:
Invest in the SCORPIO SERIES SCR22 to revolutionize your label finishing process. Contact us now for pricing details and how this machine can be integrated into your production line.
Best Price Guarantee:
We ensure you get the best price for the SCR22. If you find a similar machine offered at a lower price elsewhere, we will match it.
After Sales Support:
Our customer service extends beyond the sale. We offer dedicated support to help you maximize the use of your new label finisher, ensuring it continues to meet your production needs efficiently.
Request for Customer Reviews and Testimonials:
We appreciate feedback from our customers. If you have used the SCR22, please share your experiences to help us continue improving and to assist prospective buyers in making informed decisions.
Get in Touch:
For more detailed information or to discuss your specific requirements, please contact our sales team. We are ready to help you find the perfect solution for your label finishing needs.
Disclaimer:
Information provided here is for general purposes only and is subject to change. Product images are for illustration and may not exactly represent the actual product. Verify all details with our sales team before making a purchase decision
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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