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NEO Digital

SCORPIO SERIES - Digital label finishers SCR35

SCORPIO SERIES - Digital label finishers SCR35

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Elevate your label production with the SCORPIO SERIES SCR35 Digital Label Finisher. Offering precision cutting, weeding, and laminating for high-quality outputs. Learn more!


Overview:

The SCORPIO SERIES SCR35 Digital Label Finisher is engineered to meet the high demands of modern label production, combining cutting-edge technology with robust construction to offer a comprehensive finishing solution. This machine is perfect for businesses looking to enhance the quality and efficiency of their label finishing processes.

Product Description:

The SCORPIO SERIES SCR35 Digital Label Finisher integrates multiple finishing processes including digital cutting, weeding, and laminating into a single streamlined operation. Designed for high throughput and precision, it eliminates the need for manual finishing, reducing labor costs and increasing production speeds.

Key Features:

  • Precision Digital Cutting: No dies required, allowing for quick changes between jobs and intricate cut patterns.
  • Integrated Weeding and Laminating: Automates the entire finishing process, from cutting to the final ready-to-apply product.
  • Touchscreen Interface: Simplifies operation with user-friendly controls and quick setup options.
  • Versatile Media Handling: Accommodates a wide range of substrates, including delicate and specialty materials.

Product Quality and Performance:

The SCR35 is built to industrial standards with a focus on reliability and durability. It delivers consistent results even during extended production runs, ensuring every label meets quality standards without compromising on speed or efficiency.

Specifications:

  • Max Media Width: 350 mm
  • Cutting Speed: Up to 18 meters per minute
  • Laminating Functionality: On-board laminating module for inline processing
  • Dimensions: 130x120x150 cm
  • Weight: 300 kg

Purpose of Use:

Ideal for label manufacturers, print service providers, and businesses in industries like pharmaceuticals, food and beverage, and cosmetics. The SCR35 is particularly suited for high-volume environments where precision and reliability are critical.

How to Use:

The SCR35 is designed for ease of use with minimal setup time. Users can quickly configure cutting and laminating settings via the touchscreen interface, load the media, and start the production cycle with the push of a button.

Supported Industries:

This label finisher is a valuable tool for various industries requiring high-quality labels such as pharmaceuticals, food and beverage, electronics, and automotive. Its ability to handle multiple substrate types and complex cutting patterns makes it extremely versatile.

Benefits & Compatibility:

  • Efficiency Boost: Reduces the need for multiple machines and manual labor.
  • Cost Reduction: Saves on consumables like dies and reduces waste.
  • High Adaptability: Easily adjusts settings to handle different jobs and materials.

Warranty and FAQs:

Includes a two-year warranty for parts and labor, emphasizing our commitment to quality and customer satisfaction. Our FAQ section online provides helpful tips and solutions for common issues.

Packaging/Weight/Dimension:

The SCR35 is shipped in robust packaging to ensure it arrives in perfect condition, ready for immediate installation and use. Installation service is available to ensure optimal setup and operation.

Stock Availability:

Contact our sales team for the latest information on availability and to schedule a demo. We offer customized solutions based on your specific production needs.

Shop Today & Transform Your Label Production:

Invest in the SCORPIO SERIES SCR35 Digital Label Finisher to streamline your operations, enhance product quality, and achieve faster turnaround times. Reach out to our sales team for a quote and experience the benefits firsthand.

Best Price Guarantee:

We offer competitive pricing on the SCORPIO SERIES SCR35. If you find a similar product at a lower price, we will match it, ensuring you receive the best possible deal.

After Sales Support:

Our dedicated support team is available to assist with any operational questions or issues to ensure you maximize the benefits of your new label finisher.

Request for Customer Reviews and Testimonials:

We value your feedback! Share your experiences with the SCORPIO SERIES SCR35 to help us improve and assist potential customers in making informed decisions.

Get in Touch:

For more details about the SCORPIO SERIES SCR35 or any other inquiries, please contact our knowledgeable team. We’re here to provide tailored solutions and comprehensive support.

Disclaimer:

All specifications and descriptions provided herein are subject to change without notice. Images are for illustrative purposes only and may not exactly depict the actual product. Please confirm all details with our sales team prior to making a purchase decision

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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