NEOTECH
48gsm 55gsm 57x40mm Pos Printer Thermal Paper Roll
48gsm 55gsm 57x40mm Pos Printer Thermal Paper Roll
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your POS printing with our thermal paper rolls, available in 48gsm and 55gsm weights, sized 57x40mm. Perfect for quick and clear transactions.
Overview:
Optimize your point of sale operations with our premium thermal paper rolls, specifically designed for POS printers. Available in 48gsm and 55gsm, these rolls measure 57x40mm, perfect for businesses seeking efficiency and clarity in their transaction records.
Product Description:
Our thermal paper rolls are crafted to provide unmatched quality and performance in POS printers. Choose from 48gsm or 55gsm weights to suit your business needs. Each roll ensures a smooth printing experience with no smudging, offering crisp and clear receipts. Ideal for retail, hospitality, and any business that relies on fast, reliable receipt printing.
Key Features:
- Available Weights: Choose between 48gsm and 55gsm based on your printer's requirements.
- Size: Precisely cut to 57x40mm to fit a variety of POS printers.
- High-Quality Output: Produces sharp, readable text with every print.
- Smooth Performance: Designed to reduce printer jams and increase efficiency.
Product Quality and Performance:
These thermal paper rolls are manufactured to the highest standards to ensure consistent quality. Whether you're using 48gsm or 55gsm, expect durable receipts that withstand handling and environmental factors like light and heat.
Specifications:
- Weights: 48gsm and 55gsm options available
- Dimensions: 57mm width x 40mm diameter
- Compatibility: Compatible with most POS printers requiring 57x40mm rolls
- Core Size: Fits standard POS printer cores
Purpose of Use:
Ideal for businesses in the retail, food service, and hospitality sectors needing efficient and reliable receipt printing. These rolls ensure that every transaction is recorded clearly and promptly.
How to Use:
Insert the thermal paper roll into your POS printer, ensuring the end of the paper feeds from the bottom to avoid any disruptions in printing. Store rolls in a cool, dry place to maintain optimal quality.
Supported OS/Application/Industries:
Our thermal paper rolls are compatible with most POS systems used in retail, hospitality, and other industries that require quick and reliable receipt printing.
Benefits & Compatibility:
- Custom Fit: Tailored to fit standard 57x40mm POS printers.
- High Efficiency: Minimizes downtime with consistent print quality.
- Economical: Available in bulk quantities for better cost management.
Warranty and FAQs:
We offer a one-year warranty on our thermal paper rolls, covering any manufacturing defects. Visit our FAQ page for more details on compatibility and usage.
Shop Today & Receive Your Delivery Across the UAE!
Place your order now to take advantage of our efficient delivery service across the UAE. Keep your business running smoothly with our dependable thermal paper rolls.
Best Price Guarantee:
We are committed to providing the best prices for our thermal paper rolls. If you find a lower price elsewhere, we'll match it.
After Sales Support:
Our after-sales support is dedicated to ensuring your satisfaction. Contact us for any assistance with your thermal paper needs.
Request for Customer Reviews and Testimonials:
Your feedback is invaluable to us. Please share your experience with our thermal paper rolls to help us continue improving our products.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the desired weight and size. Our thermal paper rolls are typically available within 10-15 working days after your order confirmation.
Get in Touch:
For any inquiries or support, reach out to our customer service team. We're here to assist you with any questions or concerns you might have about our products.
Disclaimer:
Please note that all information provided is for general purposes and may change without notice. Images are for illustration only and may not accurately depict the actual product. Verify all details with our sales team before making a purchase to ensure accuracy
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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