NEOTECH
45gsm 55gsm Thermal Paper 80x80mm
45gsm 55gsm Thermal Paper 80x80mm
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your receipt printing with our premium 45gsm and 55gsm thermal paper rolls, perfectly sized at 80x80mm for clear, consistent results.
Overview:
Experience the quality and reliability of our 45gsm and 55gsm thermal paper rolls, designed to meet the demands of any business that prioritizes both performance and durability. These rolls, measuring 80x80mm, are perfect for a wide range of printing applications, providing consistently clear prints.
Product Description:
Our 45gsm and 55gsm thermal paper rolls are specifically crafted for businesses looking for reliable and high-performance printing solutions. Sized at 80x80mm, these rolls are ideal for POS systems, cash registers, and credit card terminals, ensuring every print is sharp and legible. Choose the thickness that best suits your business needs, with each option providing excellent print clarity and minimal risk of jams.
Key Features:
- Two Thickness Options: Available in 45gsm for everyday printing needs and 55gsm for added durability.
- Size Precision: Each roll measures 80x80mm, compatible with a wide range of printing devices.
- High-Quality Prints: Ensures crisp, clean text and graphics with every receipt or ticket.
- Efficient Performance: Designed to prevent paper jams and increase the longevity of your printing devices.
Product Quality and Performance:
Our thermal paper rolls are made from top-quality materials that prevent fading and ensure long-lasting prints. Whether you choose 45gsm or 55gsm, you can expect superior performance that enhances your business's operational efficiency.
Specifications:
- Paper Weights: 45gsm and 55gsm options available.
- Dimensions: 80mm width x 80mm diameter.
- Core Size: Fits standard thermal printers.
- Roll Length: Sufficient for extensive printing needs, minimizing roll changes.
Purpose of Use:
Ideal for retail stores, restaurants, and other businesses that require frequent and reliable receipt printing. Our thermal paper rolls ensure that every transaction is recorded with clarity, enhancing customer satisfaction and streamlining your operations.
How to Use:
Insert the roll into your printer, ensuring the end of the paper feeds from the bottom to facilitate smooth operation. Store your rolls in a cool, dry place to preserve the quality of the paper.
Supported OS/Application/Industries:
These thermal paper rolls are compatible with most thermal printing devices used in industries requiring fast and reliable transaction recording, such as retail, hospitality, and financial services.
Benefits & Compatibility:
- Versatile Use: Perfect for receipts, tickets, and daily transaction records.
- Reliable Quality: Provides consistent printing without causing wear or tear on printers.
- Bulk Options Available: Order in large quantities for additional cost savings and convenience.
Warranty and FAQs:
Comes with a one-year warranty covering defects in materials and craftsmanship. For more information on how to maximize the use of your thermal paper, please visit our FAQ section.
Shop Today & Receive Your Delivery Across the UAE!
Place your order for our 45gsm or 55gsm thermal paper rolls today and benefit from our efficient delivery services across the UAE. Keep your business operations smooth and professional with our reliable products.
Best Price Guarantee:
We monitor our prices to ensure they are the most competitive in the market. If you find a lower price, we will match it.
After Sales Support:
Our commitment to your satisfaction continues after the sale. Our customer support team is available to assist with any questions or concerns you may have.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with our products. Your feedback helps us to improve and continue providing high-quality solutions.
Stock Availability:
Please contact us to confirm the availability of our 45gsm and 55gsm thermal paper rolls before placing your order. We strive to maintain stock levels to meet your needs promptly.
Get in Touch:
For any further inquiries or assistance, our customer service team is ready to help. Contact us today to ensure your thermal paper needs are met with the utmost efficiency and quality.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes and may not accurately represent the actual product. Confirm all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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