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NEO Digital

Taiyun Restaurant Self-Service Kiosk: Touch Screen Ordering & Info Tablet with Printer Holder

Taiyun Restaurant Self-Service Kiosk: Touch Screen Ordering & Info Tablet with Printer Holder

Regular price Dhs. 10,274.29 AED
Regular price Dhs. 11,760.00 AED Sale price Dhs. 10,274.29 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Optimize your restaurant's efficiency with Taiyun's self-service kiosk featuring an intuitive touch screen for ordering and a convenient printer holder for immediate receipt printing.


Overview:

The Taiyun Restaurant Self-Service Kiosk is a sophisticated solution designed to streamline the ordering process in busy dining settings. Featuring a responsive touch screen for easy navigation and a built-in printer holder, this kiosk enhances operational efficiency by allowing customers to independently manage their orders from start to finish.

Product Description:

Elevate your customer service with the Taiyun Self-Service Kiosk, which combines a user-friendly touch screen interface with practical functionality, including an integrated printer holder. This kiosk is perfect for fast-paced restaurants looking to reduce wait times and improve customer experience. It enables patrons to browse the menu, make selections, customize orders, and print receipts directly at the kiosk, facilitating a smooth and fast ordering process.

Key Features:

  • Touch Screen Interface: Large, responsive display ensures ease of use and accommodates users of all ages and tech levels.
  • Integrated Printer Holder: Streamlines the transaction process by allowing instant receipt printing.
  • Robust Design: Built to withstand high-traffic use, making it ideal for any restaurant environment.
  • Customizable Software: Easily update and modify the digital menu and settings to meet your restaurant’s specific needs.
  • Connectivity Options: Equipped with WiFi and Ethernet connections for seamless network integration.

Product Quality and Performance:

Taiyun’s self-service kiosk is manufactured with premium materials that guarantee durability and reliability. The touch screen is designed for continuous use, with a scratch-resistant surface suitable for the demands of a busy restaurant. The integrated printer holder is strategically placed for optimal accessibility and efficiency.

Specifications:

  • Display Size: Suitable for engaging interaction without overwhelming the counter space.
  • Printer Compatibility: Designed to accommodate most standard thermal printers.
  • Operating System: Compatible with leading software platforms to ensure flexibility and upgradability.
  • Material: Industrial-grade components that ensure longevity and minimal maintenance.
  • Installation: Easy setup with minimal hardware requirements.

Purpose of Use:

This kiosk is designed for restaurants, cafes, and any dining establishment that values customer independence and streamlined operations. It reduces staff workload during peak hours and enhances the overall dining experience by minimizing order inaccuracies and wait times.

How to Use:

Customers can interact directly with the touch screen to select and customize their orders. Once the order is complete, the payment can be processed through integrated payment systems, and the receipt can be immediately printed from the attached printer. The kiosk’s intuitive interface makes it easy for first-time users to navigate through options without assistance.

Supported Industries:

Ideal for the food service industry, especially in settings like fast casual restaurants, coffee shops, food courts, and quick service eateries that require efficient service and high customer turnover.

Benefits:

  • Increased Efficiency: Speeds up the ordering process and reduces queues.
  • Improved Customer Satisfaction: Offers a modern, engaging ordering experience.
  • Reduced Labor Costs: Allows staff to focus on food preparation and customer service.
  • Enhanced Order Accuracy: Decreases the likelihood of human error in order taking.

Warranty and Support:

Comes with a comprehensive warranty covering parts and labor, along with full customer support to ensure smooth operation from installation onward.

Order Today:

Implement the Taiyun Restaurant Self-Service Kiosk in your establishment to transform your service delivery. Contact us for pricing and customization options.

Request for Customer Reviews and Testimonials:

We encourage feedback from our clients to continuously improve our products and adapt to changing market needs.

Get in Touch:

For bulk orders, customization requests, or additional product information, please contact our knowledgeable sales team. We are committed to providing solutions that cater to the unique demands of your business.

Disclaimer:

Product specifications and availability are subject to change without notice. Confirm all details with our sales team prior to placing an order to ensure the product meets your specific requirements

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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