NEO Digital
Thermal Paper Rolls 80 X 80mm
Thermal Paper Rolls 80 X 80mm
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Ensure consistent, high-quality printing with Neotech’s 80x80mm thermal paper rolls. Designed for POS systems and receipt printers, these rolls deliver durability and clarity. Shop now for reliable printing solutions!
Overview:
Neotech's 80x80mm Thermal Paper Rolls are crafted to provide exceptional performance across a variety of POS systems and receipt printers. These rolls are ideal for businesses that demand consistent quality and reliability for their daily printing needs.
Product Description:
Neotech’s 80x80mm Thermal Paper Rolls are specifically designed to meet the high standards required in retail, hospitality, and service environments. With a focus on high-quality output, these rolls ensure that each print is clear, legible, and durable, making them perfect for printing receipts, invoices, and daily transaction records.
Key Features:
- Perfect Fit: Designed to work seamlessly with all standard 80x80mm thermal printer models.
- High-Quality Prints: Produces sharp, black text and images that resist fading, ensuring longevity and readability.
- Smooth Performance: Engineered to reduce printer jams, enhancing operational efficiency.
- Eco-Friendly Options: Available in BPA-free and phenol-free versions to support environmental sustainability.
Product Quality and Performance:
Each roll is made from premium thermal paper that reacts crisply to heat from the printer, providing consistent, high-quality prints. The paper’s smooth surface allows for easy feeding through the printer, minimizing the risk of jams and disruptions in service.
Specifications:
- Material: Top-grade thermal paper.
- Size: 80mm width by 80mm diameter.
- Core Size: Standard for compatibility with most thermal printers.
Purpose of Use:
These thermal paper rolls are essential for businesses that require reliable and high-quality printing solutions for POS systems, including retail shops, restaurants, cafes, and bars.
How to Use:
To install, remove any packaging and place the roll into your thermal printer according to the machine’s guidelines. Ensure the end of the paper feeds from the bottom to optimize the printer's functionality and print quality.
Supported OS/Application/Industries:
Neotech’s 80x80mm thermal paper rolls are widely used in various industries that rely on quick service and accurate record-keeping, such as retail, hospitality, and financial services.
Benefits & Compatibility:
- Reliability: Dependable quality reduces the need for reprinting, saving time and resources.
- Wide Compatibility: Suitable for a broad array of POS systems and receipt printers.
- Cost-Efficient: Bulk purchase options provide substantial savings for businesses.
Warranty and FAQs:
Offered with a standard one-year warranty, these thermal paper rolls come with full support to address any issues, complemented by an extensive FAQ section.
Packaging/Weight/Dimension:
Carefully packaged to maintain integrity and quality, each roll is clearly labeled with dimensions and weight to assist in handling and storage.
Shop Today & Receive Your Delivery Across Your Area!
Order your 80x80mm thermal paper rolls from Neotech today and take advantage of our reliable delivery services, ensuring you always have the supplies you need to keep your business running smoothly.
Best Price Guarantee:
Neotech is committed to offering competitive pricing on our thermal paper rolls. If you find a lower price elsewhere, we promise to match it.
After Sales Support:
Our dedicated customer service team is available to assist with any questions or issues, ensuring a hassle-free experience with our products.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with our 80x80mm thermal paper rolls. Your feedback helps us to continually improve our products and services.
Stock Availability:
Please contact our sales team to confirm the availability of our 80x80mm thermal paper rolls, ensuring timely delivery for your business.
Get in Touch:
For any additional information or to discuss your specific needs, contact our customer service team. We are here to provide expert advice and ensure you find the best possible printing solutions for your business.
Disclaimer:
All information is for informational purposes only and subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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