NEO Digital
LENOVO IDEAPAD 3 15IML05 Laptop - 10th Gen i5-10210U, 4GB, 1TB HDD, NVIDIA GeForce MX330 Graphics, 15.6" FHD
LENOVO IDEAPAD 3 15IML05 Laptop - 10th Gen i5-10210U, 4GB, 1TB HDD, NVIDIA GeForce MX330 Graphics, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience streamlined efficiency with Lenovo IdeaPad 3 15IML05, powered by a 10th Gen Intel i5 processor and NVIDIA MX330 graphics. Perfect for daily tasks and light entertainment on a 15.6" FHD screen.
Overview
The Lenovo IdeaPad 3 15IML05 is engineered for users who need a reliable and efficient laptop for everyday use. Featuring a 10th Gen Intel Core i5-10210U processor and NVIDIA GeForce MX330 graphics, this laptop offers balanced performance for work, study, and casual gaming.
Product Description
Ideal for both professionals and students, the Lenovo IdeaPad 3 15IML05 comes equipped with 4GB of RAM and a massive 1TB HDD, ensuring ample space for all your documents, media, and software applications. The 15.6-inch Full HD display delivers vibrant visuals, making it a great choice for streaming videos, creating content, and handling productivity tasks.
Key Features
- Intel Core i5-10210U Processor: Delivers powerful processing capabilities for multitasking and productivity.
- NVIDIA GeForce MX330 Graphics: Provides enhanced graphics performance for creative tasks and light gaming.
- 4GB RAM: Suitable for handling everyday applications smoothly.
- 1TB HDD: Offers extensive storage for your large files and multimedia content.
- 15.6-inch FHD Display: Ensures sharp and clear visuals for an immersive viewing experience.
- Robust Build: Designed with durability in mind to withstand daily use.
Specifications
- Processor: 10th Gen Intel Core i5-10210U
- Graphics: NVIDIA GeForce MX330
- Memory: 4GB RAM
- Storage: 1TB HDD
- Display: 15.6-inch Full HD (1920 x 1080)
- Operating System: Windows 10 Home
- Battery Life: Up to 6 hours of usage
- Connectivity: Wi-Fi 5, Bluetooth 4.2
- Ports: HDMI, USB 3.1, USB 2.0, SD card reader
Product Quality and Performance
The IdeaPad 3 15IML05 is built to offer consistent performance through its reliable hardware configurations. The integration of an efficient cooling system prevents overheating, ensuring optimal performance during prolonged use.
Purpose of Use
- Educational and Office Work: Perfect for students and professionals who need a reliable machine for their educational or office-related tasks.
- Multimedia Consumption: Great for watching movies and online streaming with its vivid FHD display.
- Light Gaming: Handles light gaming easily with its dedicated NVIDIA graphics.
How to Use
- Start-Up: Begin by setting up your device following the on-screen instructions when you first turn it on.
- Data Management: Utilize the 1TB HDD to organize and store your important files.
- Maintenance: Regularly update the system and applications to ensure the laptop runs efficiently and securely.
Benefits & Compatibility
- Comprehensive Connectivity: Includes multiple ports for connecting external devices and accessories.
- Expandable Memory: The RAM can be expanded for enhanced multitasking capabilities.
- Versatile Use: Ideal for both professional and personal use, adapting to various computing needs.
Warranty and FAQs
This laptop comes with a one-year warranty covering standard hardware malfunctions. Extended warranty options are available for additional peace of mind.
Price and Availability
For the most accurate pricing and availability, please check Lenovo's official website or contact authorized retailers.
After Sales Support
Lenovo provides extensive customer support, including an online resource center, phone support, and authorized service centers across regions for any assistance needed.
Request for Customer Reviews and Testimonials
If you're an owner of the Lenovo IdeaPad 3 15IML05, please share your experiences to assist future buyers in understanding its performance and utility.
Disclaimer
Please note that specifications may vary depending on region. Verify all purchase details with official Lenovo sales channels before completing your transaction. All information is provided for general reference and is subject to change without notice.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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