NEOTECH
M210-LAB Handheld Label Maker
M210-LAB Handheld Label Maker
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The M210-LAB Handheld Label Maker is a powerful, portable solution for laboratories and scientific environments, providing accurate and durable labels for equipment, slides, tubes, and chemicals. Designed to handle the most demanding lab conditions, it prints fast, reliable labels that withstand chemicals, water, and temperature extremes. With built-in templates, you can quickly create custom labels, saving time and ensuring precise labeling. The backlit LCD ensures easy operation in low-lit areas, while its compact, battery-powered design allows for mobile use across labs.
Product Description:
The M210-LAB Handheld Label Maker is built for laboratory professionals needing durable, pre-sized labels for daily tasks. This device uses thermal transfer technology to produce clear, long-lasting labels that adhere to tubes, beakers, and lab equipment. With an ABC keypad for quick input, and 6 text sizes to choose from, it offers versatility for different labeling needs. The hardy exterior is resistant to drops from up to 6 feet, making it reliable for fast-paced environments. The easy-load cartridge system supports over 90 label options across 12 material types, ensuring compatibility for various lab applications.
Key Features:
- Rugged and Portable: Built for tough lab conditions, drop-tested from 6 feet.
- Backlit Display: Efficient in low-light conditions with a clear LCD screen.
- Thermal Transfer Printing: Ensures durable, smear-proof labels for lab samples and chemicals.
- Fast Labeling: Built-in templates for lab-specific items like slides, tubes, and vials.
- Compatible with Multiple Materials: Supports 90+ cartridges made from 12 durable materials.
- Battery-Powered: Operates with optional AA batteries or rechargeable lithium-ion batteries for portable use.
- Label Retention: Integrated label retention for easy handling.
Product Quality and Performance:
The M210-LAB stands out for its rugged durability, making it ideal for labs handling hazardous chemicals or rough handling. It prints up to 100 labels per day, with 203 dpi resolution, ensuring every label is sharp and legible. It works with materials like polyolefin, polyester, and vinyl, making it a versatile tool for labeling tasks in chemical, research, and clinical labs. Built to resist smudging, the labels remain intact even when exposed to chemicals or extreme temperatures, keeping your samples properly identified.
Specifications:
- Maximum Label Width: 0.75 in
- Device Connectivity: Stand-alone
- Print Technology: Thermal Transfer
- Maximum Labels per Day: 100
- Print Resolution: 203 dpi
- Barcode Symbologies: 1D (Code 128, Code 39), 2D (Data Matrix, QR Code)
- Memory: 16 MB (stores up to 12 labels)
- Power Supply: 110-240 V with optional AA or lithium-ion batteries
- Dimensions: 9.5 in H x 4.5 in W x 2.5 in D
- Weight: 1.653 lb
- Drop Resistance: Withstands up to a 6-foot drop
- Included: 1 M21 Series Polypropylene Laboratory Labels Cartridge, Quick Start Guide, M210-LAB Label Printer
Purpose of Use:
The M210-LAB Handheld Label Maker is designed for laboratory environments, offering accurate and durable labeling for test tubes, slides, vials, and chemical containers. Its fast label creation and easy-to-use interface make it an essential tool for healthcare, hospital, and research laboratories. With its compact, battery-operated design, this label maker ensures efficient labeling wherever you need it.
How to Use:
Load the label cartridge into the M210-LAB and power it on using AA batteries or an optional rechargeable lithium-ion battery. Use the ABC keypad to type in your label, and the monochrome LCD will preview the label for quick editing. Choose from six text sizes, then press print. Your durable label is ready for application on various lab surfaces such as glass, metal, or plastic.
Benefits & Compatibility:
- Durable Labels: Resistant to chemicals, water, and temperature changes for reliable lab identification.
- Efficient Design: Print up to 100 labels per day with quick label retention and easy customization.
- Multiple Label Materials: Compatible with polyolefin, polyester, vinyl, and more.
- Battery-Powered: Mobile design enables labeling across workstations without being tied to a power source.
- Laboratory-Specific Templates: Pre-configured for tubes, slides, and vials.
Warranty and FAQs:
The M210-LAB Handheld Label Maker comes with a 2-year warranty. For more information on usage, maintenance, or troubleshooting, refer to the FAQs section or contact customer service for further assistance.
Shop Today & Receive Your Delivery Across the UAE!
Order the M210-LAB Handheld Label Maker today for fast delivery across the UAE. This portable and efficient label maker is ideal for laboratories and clinical settings, helping you streamline your labeling tasks with ease and accuracy.
Best Price Guarantee:
We offer the best price for the M210-LAB Handheld Label Maker in the UAE. If you find a lower price elsewhere, we’ll match it, ensuring you get the best value for your money.
After-Sales Support:
Our after-sales support team is available to help with setup, label materials, and troubleshooting. Contact us anytime for assistance with your M210-LAB.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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