NEO Digital
Thermal Paper Rolls in 80x80mm & 57x50mm - Optimal Printing Solutions for POS Systems
Thermal Paper Rolls in 80x80mm & 57x50mm - Optimal Printing Solutions for POS Systems
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Ensure high-quality, reliable printing with NEOTECH's thermal paper rolls available in 80x80mm and 57x50mm sizes. Perfect for POS systems and receipt printers. Shop today for unmatched clarity and performance!
Product Overview
NEOTECH’s selection of Thermal Paper Rolls in 80x80mm and 57x50mm sizes are meticulously designed to provide businesses with exceptional printing solutions. These rolls are perfect for a variety of commercial applications, delivering crisp and clear prints for receipts, transaction records, and other essential documents.
Product Description
Unlock the potential of your POS systems and receipt printers with NEOTECH’s premium Thermal Paper Rolls available in 80x80mm and 57x50mm. Each size is engineered to meet the specific needs of different printers and applications, ensuring optimal performance and reliability. Whether you're printing retail receipts, hospitality bills, or service tickets, our thermal paper rolls offer superior print quality and longevity.
Key Features
- Multiple Sizes for Versatility: Available in 80x80mm for standard POS systems and 57x50mm for smaller receipt printers.
- High-Quality Paper: Produces sharp, black text and images for easy readability.
- Long-Lasting Durability: Designed to resist fading, oil, and environmental damage, ensuring prints last longer.
- Eco-Friendly Options: Manufactured without BPA, contributing to a healthier environment.
Product Quality and Performance
NEOTECH’s thermal paper rolls are crafted with the highest standards of quality. The thermal coating used on these rolls ensures consistent, high-definition output, which is essential for maintaining professional service and compliance with transaction recording standards.
Specifications
- 80x80mm Rolls: Ideal for high-volume printers used in retail and hospitality.
- 57x50mm Rolls: Best suited for compact printers in small spaces or for lower volume printing.
- Core Sizes: Tailored to fit the specific requirements of various printer models.
- Paper Type: Thermal, sensitive to heat for clear printing.
Purpose of Use
These thermal paper rolls are widely used across various sectors:
- Retail: For printing detailed sales receipts and daily transaction summaries.
- Hospitality: Ideal for printing guest bills and service tickets in restaurants and hotels.
- Service Industry: Useful for generating service receipts and job tickets on demand.
How to Use
To ensure the best performance, install the thermal paper roll according to your printer's guidelines, with the thermal side facing the heat element. Regularly clean your printer heads to maintain print quality and extend the life of both your printer and the paper.
Supported Industries
NEOTECH's thermal paper rolls are indispensable in industries requiring quick and reliable printing, such as retail, food and beverage, entertainment, and healthcare services.
Benefits & Compatibility
- Enhanced Printer Compatibility: Compatible with most thermal printers requiring 80x80mm or 57x50mm rolls.
- Operational Efficiency: Reduces the need for frequent roll changes with long-lasting paper.
- Cost-Effective: Bulk purchasing options available to reduce operational costs.
Warranty and FAQs
NEOTECH provides a standard warranty on our thermal paper rolls, backed by a responsive customer service team ready to assist with any inquiries or issues.
Packaging/Weight/Dimension
Each roll is individually wrapped to preserve the integrity of the paper, preventing exposure to moisture and light. Bulk orders are efficiently packaged to ensure safe and secure delivery.
Shop Today & Receive Your Delivery
Order from NEOTECH and enjoy quick, reliable delivery services across the region, ensuring you never run out of necessary supplies.
Best Price Guarantee
We offer our thermal paper rolls at competitive prices, with a price match guarantee to ensure you receive the best value.
After Sales Support
Our customer service team is committed to providing exceptional support, helping you with any product-related queries or issues to ensure your satisfaction.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with our 80x80mm and 57x50mm thermal paper rolls to help us continuously improve our products and services.
Stock Availability
Check Before Ordering: Contact NEOTECH to confirm the availability of 80x80mm and 57x50mm thermal paper rolls before placing your order.
Get in Touch
For more detailed information or assistance, please contact NEOTECH’s customer service team. We are here to provide expert advice and ensure your complete satisfaction with our products.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustrative purposes only and may not represent the actual product. Always confirm product details and availability with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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