NEO Digital
Thermal Paper Rolls - 405mm and 656mm Widths, Available in 52GSM and 55GSM
Thermal Paper Rolls - 405mm and 656mm Widths, Available in 52GSM and 55GSM
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore our selection of wide-format thermal paper rolls in 405mm and 656mm widths, perfect for detailed printing in 52GSM and 55GSM weights, tailored for professional and industrial use.
Overview
Our wide-format thermal paper rolls are specifically designed for use in specialized printing applications that require larger sizes. Available in widths of 405mm and 656mm, and in paper weights of 52GSM and 55GSM, these rolls are ideal for industries needing high-quality prints such as engineering, architectural, and advertising sectors.
Product Description
These thermal paper rolls are crafted to deliver exceptional quality and reliability. With widths of 405mm and 656mm, and available in both 52GSM and 55GSM weights, they offer versatility for various professional printing demands. The paper is engineered to provide crisp, clear images and text, suitable for high-resolution diagrams, blueprints, and detailed graphical presentations. The thermal coating ensures that each print is not only sharp but also durable against smudges, water, and fading.
Key Features
- Wide-Format Sizes: Available in 405mm and 656mm widths to accommodate large-scale printing needs.
- Premium Paper Weights: Choose from 52GSM or 55GSM for the perfect balance of durability and print clarity.
- High-Resolution Printing Capability: Ideal for producing detailed prints, such as architectural plans or engineering diagrams.
- Compatibility: Suitable for use in wide-format thermal printers commonly used in professional settings.
- Eco-Friendly Options: Produced with sustainability in mind, featuring eco-conscious manufacturing processes.
Product Quality and Performance
Made from high-quality materials, our wide-format thermal paper rolls are designed to withstand the rigorous demands of professional printing. The 52GSM and 55GSM paper weights provide options for different durability and handling requirements, ensuring that every print maintains its integrity over time, even in demanding environmental conditions.
Specifications
- Material: High-quality thermal paper
- Widths Available: 405mm and 656mm
- Paper Weights: 52GSM and 55GSM
- Roll Length: Varies by size and weight, typically measured in meters
- Core Size: Standard sizes to fit a variety of wide-format thermal printers
Purpose of Use
These thermal paper rolls are specifically suited for professionals in architecture, engineering, and advertising who require large prints for presentations, project submissions, and client displays. They are also useful in the retail sector for promotional banners and in-store displays.
How to Use
- Select the Appropriate Size and Weight: Choose the width and GSM according to your printer specifications and printing needs.
- Install the Roll: Load the paper roll into your wide-format printer, ensuring correct alignment for optimal print quality.
- Adjust Printer Settings: Configure your printer settings to accommodate the specific paper weight and width for best results.
- Perform Regular Maintenance: Clean your printer heads and rollers regularly to maintain print quality and extend the life of your printer.
Supported Devices/Industries
Ideal for use with wide-format thermal printers in:
- Architecture and Engineering: For printing detailed architectural and engineering plans.
- Advertising: Suitable for creating large promotional materials and graphical displays.
- Retail: For in-store marketing materials and large display banners.
Benefits & Compatibility
- Enhanced Visuals: Ensures detailed and clear prints, ideal for professional presentations.
- Versatility: Wide-format sizes meet diverse industrial printing needs.
- Reliable Performance: Designed to prevent paper jams and ensure consistent printing quality.
Warranty and FAQs
Includes standard warranty coverage for manufacturing defects. FAQs and dedicated customer support are available to help with any operational queries or troubleshooting needs.
Packaging/Weight/Dimension
Each roll is securely packaged to protect against external damage during shipping and handling. Detailed packaging specifications, including weight and dimensions, are provided to ensure proper storage and handling.
Order Today & Enjoy Efficient Delivery!
Purchase your wide-format thermal paper rolls today and benefit from our efficient delivery services, ensuring you have the necessary supplies to keep your operations running smoothly.
Best Price Guarantee
We offer competitive pricing on our wide-format thermal paper rolls. If you find a lower price elsewhere, we're committed to matching it.
After Sales Support
Our customer service team is ready to assist with any post-purchase inquiries, ensuring you are fully satisfied with your thermal paper rolls.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with our wide-format thermal paper rolls to help other customers make informed decisions and to help us enhance our product offerings.
Stock Availability
Contact us to confirm the availability of our 405mm and 656mm wide-format thermal paper rolls in 52GSM and 55GSM before placing your order. We strive to maintain sufficient stock to meet your immediate needs.
Get in Touch
For more information or assistance with your order, please contact our customer service team. We are here to ensure your satisfaction and support your business's printing needs.
Disclaimer
All content is provided for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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