NEOTECH
2 1/4 X 60' Thermal Paper Rolls
2 1/4 X 60' Thermal Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Stock up on our 2 1/4" x 60' thermal paper rolls, perfect for POS systems, credit card terminals, and receipt printers. Ensure clear, lasting prints every time.
Product Overview
Our 2 1/4" x 60' thermal paper rolls are specifically designed for use in receipt printers, POS systems, and credit card terminals. These rolls are perfect for businesses that need reliable, high-quality printing for receipts, transactions, and daily operations.
Product Description
Maximize the efficiency of your business with our premium 2 1/4" x 60' thermal paper rolls. These rolls are made from high-quality thermal paper that ensures every print is crisp and clear. Suitable for a wide range of applications, our thermal paper rolls provide consistent performance, reducing the risk of printer jams and maintenance issues.
Key Features
- Size Compatibility: Perfectly sized at 2 1/4 inches wide with a length of 60 feet.
- High-Quality Prints: Produces sharp, black text and graphics for easy readability.
- Smooth Performance: Engineered to feed smoothly through your printer, minimizing jams.
- Wide Application: Ideal for use in POS systems, credit card terminals, and receipt printers across retail, hospitality, and service industries.
Product Quality and Performance
Our thermal paper rolls are manufactured to stringent specifications, ensuring consistent quality across batches. The thermal coating is optimized for sensitivity and darkness, providing reliable prints without the need for ink or ribbons. This makes our paper ideal for businesses that require quick, efficient, and legible printing.
Specifications
- Width: 2 1/4 inches (approximately 57mm)
- Length: 60 feet per roll
- Core Size: Fits most standard small printers and terminals
- Packaging: Available in multiple pack sizes to suit different business needs
Purpose of Use
These thermal paper rolls are designed for any business that processes a high volume of transactions such as retail stores, gas stations, and foodservice locations. They are especially useful for printing customer receipts, daily sales reports, and credit card slips.
How to Use
- Ensure that your printer or terminal is compatible with 2 1/4" width rolls.
- Open the paper compartment of your device.
- Place the roll inside, making sure the end of the paper feeds from the bottom of the roll.
- Pull a small amount of paper through the feed slot, close the compartment, and tear off any excess paper.
- Run a test print to ensure the paper is properly installed and prints clearly.
Supported Devices
These rolls are compatible with any thermal printing device that accepts 2 1/4 inch wide paper, including popular models from manufacturers like Epson, Star, Citizen, and Bixolon.
Benefits & Compatibility
- Consistent Quality: High-quality thermal paper provides consistent prints without smudging.
- Economical: Bulk packaging options offer significant savings for high-volume users.
- Environmentally Friendly: BPA-free options available for businesses looking to reduce their environmental impact.
Warranty and FAQs
Includes a standard warranty covering defects in material and workmanship. For further details or troubleshooting tips, please consult our FAQ section or contact our customer support.
Order Today for Seamless Transactions!
Purchase our 2 1/4" x 60' thermal paper rolls today to keep your business running smoothly. Opt for our bulk options for the best value and ensure you never run out of paper when you need it most.
Best Price Guarantee
We offer competitive pricing on all our thermal paper rolls. Find a lower price elsewhere? We'll match it.
After Sales Support
Our customer support team is available to assist with any post-purchase inquiries, ensuring you are completely satisfied with your purchase.
Request for Customer Reviews and Testimonials
We appreciate your feedback! If you've used our 2 1/4" x 60' thermal paper rolls, please share your experience to help us improve and guide other customers in their purchasing decisions.
Stock Availability
Please contact us to check the availability of our 2 1/4" x 60' thermal paper rolls. We aim to maintain a full stock for immediate delivery.
Get in Touch
For more detailed information or if you have any questions about our products, our expert team is ready to help. Contact us today to discuss how our thermal paper solutions can benefit your business operations.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustrative purposes only and may not accurately reflect the actual product. Please confirm all details, including specifications and prices, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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