NEO Digital
Sailing Thermal Star Paper Rolls | Various Sizes from 80x45mm to 2 1/4" x 24'
Sailing Thermal Star Paper Rolls | Various Sizes from 80x45mm to 2 1/4" x 24'
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore Sailing Thermal Star's selection of thermal paper rolls, available in multiple sizes from 80x45mm to 2 1/4" x 24'. Perfect for POS, retail, and healthcare use. High-quality, reliable prints. Shop now!
Overview
Sailing Thermal Star offers a versatile lineup of thermal paper rolls, catering to a wide array of printing requirements across different industries. From compact POS rolls to full-sized sheets, this selection includes 80x45mm, 50x47mm, 8.5x11 inches, 80x83mm, 57x16mm, and 2 1/4" x 24' rolls, ensuring compatibility and performance for any business need.
Product Description
Sailing Thermal Star's range of thermal paper rolls is designed for superior performance in various thermal printing applications. Whether you need small rolls for credit card terminals or larger rolls for detailed medical prints, these thermal papers provide clear, long-lasting images and texts, enhancing your operational efficiency and customer satisfaction.
Key Features
- Wide Range of Sizes: From 80x45mm to 8.5x11 inch sheets, suitable for different devices and purposes.
- High-Quality Material: Manufactured to deliver crisp, clear prints and resist fading.
- Multipurpose Use: Ideal for POS systems, medical records, receipt printing, and more.
- Core and Non-Core Options: Available in various core sizes, including options for coreless rolls.
Product Quality and Performance
These rolls are made from high-quality thermal paper that ensures consistent quality across all prints. The paper is sensitive to heat, allowing for detailed and durable outputs without the need for ink, making it both efficient and cost-effective.
Specifications
- Paper Type: Direct Thermal
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Available Sizes:
- 80x45mm
- 50x47mm
- 8.5 x 11 inches
- 80x83mm
- 57x16mm
- 2 1/4" x 24'
- Core Sizes: Various, including coreless options for eco-friendly and space-saving purposes.
Purpose of Use
Sailing Thermal Star paper rolls are perfect for a broad range of applications, from retail and hospitality to healthcare and finance. They are specifically useful in environments where quick, reliable printing is crucial, such as in POS terminals and medical apparatus.
How to Use
Select the correct size for your printer, and ensure the paper is installed with the thermal side facing the thermal print head. For coreless options, follow the device's guidelines to properly load and secure the roll.
Supported Applications
Compatible with all standard thermal printers requiring specified widths and lengths, including, but not limited to, POS systems, ATM machines, credit card terminals, and hospital diagnostic equipment.
Benefits & Compatibility
- Versatility: A solution for every printing need, ensuring compatibility across multiple machine types.
- Economical: Reduces the need for frequent replacements with efficient and long-lasting rolls.
- Quality Prints: Ensures all details are captured with high clarity, essential for transaction accuracy and record-keeping.
Warranty and FAQs
Includes a one-year warranty covering defects in materials and workmanship. Our FAQ section provides further insights into maximizing the life and quality of your thermal paper.
Packaging/Weight/Dimension
Each roll is individually packaged to protect against light, heat, and moisture, ensuring they remain in optimal condition until use.
Shop Today & Receive Your Delivery
Utilize our efficient delivery services to ensure a consistent supply of high-quality thermal paper rolls, keeping your business operations smooth and uninterrupted.
Best Price Guarantee
Sailing Thermal Star is committed to providing the best prices on our thermal paper products, ensuring you receive great value with each purchase.
After Sales Support
Our customer service team is ready to assist with any product-related inquiries or issues, offering expert advice and effective solutions.
Request for Customer Reviews and Testimonials
We encourage you to share your experiences with our Sailing Thermal Star thermal paper rolls. Your feedback is invaluable in helping us improve our products and services.
Stock Availability
Contact our sales team to check the availability of specific sizes and types of thermal paper rolls before placing your order, ensuring prompt and efficient delivery.
Get in Touch
For more information or to provide feedback, please contact our customer service team. We are dedicated to providing exceptional service and ensuring your complete satisfaction with every purchase.
Disclaimer
All information provided is for general reference only and may change without notice. Product images are illustrative and may not accurately represent the actual product. Confirm all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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